The Pines at Utica Center for Nursing and RehabCMS ratings, inspections and fines
- Address
- 1800 Butterfield Ave, Utica, NY 13501
- CCN
- 335374
- Ownership type
- For-profit, limited liability company
- Certified beds
- 117
- Residents per day
- 114
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Pines at Utica Center for Nursing and Rehab an overall rating of 1 of 5 stars. The last standard survey was on 22 Jul 2025. The latest survey cycle has 10 health citations. The median for nursing homes in New York is 7. CMS lists 2 fines with a total of $39,286 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Oneida County median | New York median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 1.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 2.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 17 homes in the county, 593 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New York median |
|---|---|---|---|
| Cycle 1 (latest) | 22 Jul 2025 | 10 | 7 |
| Cycle 2 | 12 Jan 2024 | 7 | 5 |
| Cycle 3 | No date | 11 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 5 Dec 2025 |
| 22 Jul 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Standard survey | 20 Sep 2025 |
| 22 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 20 Sep 2025 |
| 22 Jul 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 20 Sep 2025 |
| 22 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 20 Sep 2025 |
| 22 Jul 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 20 Sep 2025 |
| 22 Jul 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Sep 2025 |
| 22 Jul 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 20 Sep 2025 |
| 22 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 20 Sep 2025 |
| 22 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Sep 2025 |
Survey cycle 2: 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 20 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 Apr 2025 |
| 20 Feb 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | G | Complaint investigation | 21 Apr 2025 |
| 20 Feb 2025 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 21 Apr 2025 |
| 12 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 20 Feb 2024 |
| 12 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 20 Feb 2024 |
| 12 Jan 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 20 Feb 2024 |
| 12 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 20 Feb 2024 |
Survey cycle 3: 11 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Sep 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0732 | Post nurse staffing information every day. | C | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 13 Nov 2021 |
| 30 Sep 2021 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 13 Nov 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 5 Nov 2025 | Fine | $30,498 | |
| 20 Feb 2025 | Fine | $8,788 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New York median | New York average (CMS) |
|---|---|---|---|
| All nurse staff | 3.56 | 3.50 | 3.62 |
| Registered nurses (RN) | 0.29 | 0.60 | 0.71 |
| Licensed practical nurses (LPN) | 1.21 | 0.76 | |
| Nurse aides | 2.06 | 2.15 | |
| All nurse staff, weekends | 3.05 | 3.10 | 3.18 |
- Nurse staff turnover in a year
- 49.5%
- Nurse staff turnover, New York median
- 38.4%
- RN turnover in a year
- 63.6%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.5% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.8% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.5% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.0% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.4% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.3% | 12.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Utica Crossings LLC
- Chain
- National Health Care Associates (42 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| BNB Health Care Funds LLC | Adp of the snf | 1 May 2008 | |
| BPB Ventures LLC | Adp of the snf | 1 May 2008 | |
| Ep Utica Crossing Realty LLC | Adp of the snf | 1 May 2008 | |
| GHL Enterprises | Adp of the snf | 1 May 2008 | |
| Mso Associates LLC | Adp of the snf | 1 May 2008 | |
| National Health Care Associates Inc | Adp of the snf | 1 May 2008 | |
| Preferred Professional Services LLC | Adp of the snf | 1 May 2008 | |
| Preferred Therapy Solutions LLC | Adp of the snf | 1 May 2008 |
The site shows organisations only. It does not show the names of persons.
Other homes in Oneida County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| The Grand Rehabilitation and Nursing at UticaSpecial Focus candidate | Utica | 1 of 5 | 16 | $132,759 | 5 Jun 2025 | |
| Oneida Center for Rehabilitation and Nursing | Utica | 1 of 5 | 11 | $0 | 10 Dec 2024 | |
| Utica Rehabilitation & Nursing Center | Utica | 1 of 5 | 3 | $197,425 | 23 Feb 2026 | |
| MVHS Rehabilitation and Nursing Center | Utica | 3 of 5 | 6 | $0 | 22 Jul 2025 | |
| Charles T Sitrin Health Care Center Inc | New Hartford | 2 of 5 | 14 | $171,860 | 19 Nov 2024 | |
| Masonic Care Community of New York | Utica | 1 of 5 | 13 | $88,433 | 6 Apr 2026 | |
| Presbyterian Home for Central New York Inc | New Hartford | 1 of 5 | 11 | $0 | 26 Apr 2024 | |
| Katherine Luther Residential Hlth Care & Rehab | Clinton | 1 of 5 | 12 | $80,558 | 7 Aug 2024 | |
| Trustees of Eastern Star Hall & Home of the N Y S | Oriskany | 1 of 5 | 9 | $0 | 8 Nov 2024 | |
| Waterville Residential Care Center | Waterville | 3 of 5 | 8 | $0 | 10 Oct 2024 | |
| Colonial Park Rehabilitation and Nursing Center | Rome | 1 of 5 | 15 | $58,988 | 17 Apr 2026 | |
| The Grand Rehabilitation and Nursing at Rome | Rome | 1 of 5 | 12 | $76,542 | 17 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Pines at Utica Center for Nursing and Rehab (CCN 335374). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-pines-at-utica-center-for-nursing-and-rehab-utica-ny-335374/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Pines at Utica Center for Nursing and Rehab last inspected?
- The latest inspection with a citation in the CMS record was on 5 Nov 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 12 Jan 2024.
- Who operates The Pines at Utica Center for Nursing and Rehab?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain National Health Care Associates. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is The Pines at Utica Center for Nursing and Rehab a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in New York as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.