Wisconsin › Waupaca County › Clintonville
The Pines Post Acute and Memory Care
1625 E Main St, Clintonville, WI 54929
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 50 beds, The Pines Post Acute and Memory Care serves Clintonville in Waupaca County, Wisconsin and has taken Medicare and Medicaid residents since 1992.
CMS gives it 4 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.
Inspectors recorded 18 health deficiencies across the three most recent survey cycles (6, 9, 3 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 36.0 per 100 beds, about the same as the state median of 31.8.
CMS lists 1 penalty in the period covered: fines totalling $12K.
Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 52.7%.
Compared with county, state and nation
| Measure | This facility | Waupaca Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 18 | 18 | 21 | 28.7 |
| Citations per 100 beds | 36.0 | 36.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.4 | 4.8 | 4.0 | 3.9 |
| RN hours per resident day | 0.5 | 0.8 | 0.9 | 0.7 |
| Nursing staff turnover | 52.7% | 51.3% | 46.2% | 45.8% |
| Fines listed | $11,960 | $11,960 | $0 | — |
County and state figures are medians across facilities (8 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Jul 2025, 15 May 2024.
Severity mix: J ×1 G ×1 D ×12 E ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Jul 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 8 Aug 2025 |
| 17 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 8 Aug 2025 |
| 17 Jul 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 8 Aug 2025 |
| 17 Jul 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 8 Aug 2025 |
| 17 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 8 Aug 2025 |
| 17 Jul 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 8 Aug 2025 |
| 19 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 4 Jul 2025 |
| 19 Jun 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 4 Jul 2025 |
| 1 May 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J | Complaint investigation | 2 Apr 2025 |
| 1 May 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 28 May 2025 |
| 15 May 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 10 Jun 2024 |
| 15 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Jun 2024 |
| 15 May 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 10 Jun 2024 |
| 15 May 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 10 Jun 2024 |
| 15 May 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 10 Jun 2024 |
| 10 May 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 9 Jun 2023 |
| 10 May 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 9 Jun 2023 |
| 10 May 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 9 Jun 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Jun 2025 | Fine | $11,960 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 52.7%, RNs 42.9%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.4% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.5% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.1% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.6% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.9% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 25.0% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Cloverleaf Healthcare Llc. Chain: The Ensign Group (342 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Gateway Healthcare LLC | Direct ownership interest | NOT APPLICABLE | 02/01/2014 |
| The Ensign Group Inc | Indirect ownership interest | NOT APPLICABLE | 05/23/2011 |
| J Thompson Staffing Inc | Operational/managerial control | NOT APPLICABLE | 06/01/2014 |
| Kelstar LLC | Operational/managerial control | NOT APPLICABLE | 06/01/2014 |
| Prn Health Services, Inc. | Operational/managerial control | NOT APPLICABLE | 06/01/2014 |
| Ensign Services Inc | Adp of the snf | NOT APPLICABLE | 12/20/2013 |
| Legend Lake Health Holdings LLC | Adp of the snf | NOT APPLICABLE | 06/01/2014 |
| Standard Bearer Healthcare Op, LP | Adp of the snf | NOT APPLICABLE | 06/01/2014 |
| The Ensign Group Inc | Adp of the snf | NOT APPLICABLE | 06/01/2014 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Waupaca County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bethany Home | Waupaca | 100 | 5 | 4 | 4 | 10 | 10.0 | — | 27 Oct 2025 |
| St Joseph Residence | New London | 50 | 5 | 4 | 5 | 13 | 26.0 | — | 1 Oct 2025 |
| Wi Veterans Hm Ainsworth Hall | King | 198 | 5 | 3 | 5 | 14 | 7.1 | — | 19 Mar 2025 |
| Wi Veterans Home Moses Hall | King | 192 | 5 | 3 | 5 | 17 | 8.9 | $24K | 17 Jun 2026 |
| Greentree Health and Rehabilitation Center | Clintonville | 50 | 3 | 3 | 3 | 22 | 44.0 | — | 9 Oct 2025 |
| Avina of Weyauwega | Weyauwega | 84 | 1 | 1 | 1 | 57 | 67.9 | $116K | 1 Jul 2026 |
| Manawa Com Nur Ctr | Manawa | 25 | 1 | 2 | 1 | 30 | 120.0 | $18K | 30 Apr 2025 |
All 8 facilities in Waupaca County
Questions and answers
How many deficiencies has The Pines Post Acute and Memory Care been cited for?
18 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has The Pines Post Acute and Memory Care been fined?
Yes. CMS lists fines totalling $12K in the period covered.
How does staffing at The Pines Post Acute and Memory Care compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates The Pines Post Acute and Memory Care?
It is part of the The Ensign Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Gateway Healthcare LLC, The Ensign Group Inc and J Thompson Staffing Inc. Individual owners and managers are not listed on this site.
When was The Pines Post Acute and Memory Care last inspected?
The most recent survey or investigation in the CMS record is dated 17 Jul 2025; the most recent standard health survey was 17 Jul 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.