Elder Care Record

Kentucky › Fayette County › Lexington

The Willows At Hamburg

2531 Old Rosebud Road, Lexington, KY 40509

CCN 185470 · For-profit, individual · 64 certified beds · chain Trilogy Health Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Willows At Hamburg, in Lexington, Kentucky, is certified for 64 beds under for-profit, individual ownership and belongs to the Trilogy Health Services chain.

CMS gives it 3 of 5 stars overall, equal to the Kentucky median; the health inspection rating is 2, staffing 5 and quality measures 4.

Inspectors recorded 7 health deficiencies across the three most recent survey cycles (2, 2, 3 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 10.9 per 100 beds, about the same as the state median of 12.1.

CMS lists 1 penalty in the period covered: fines totalling $62K.

Reported nurse staffing is 5.2 hours per resident per day (1.0 RN), above the Kentucky median of 3.7; nursing staff turnover is 43.4%.

7health deficiencies, 3 survey cycles2 at actual harm or worse
$62Kfines listed by CMS1 penalty in period
5.2nurse hours per resident per daystate median 3.7
91%occupancy (residents ÷ beds)58 residents a day

Compared with county, state and nation

MeasureThis facilityFayette Co. medianKentucky medianUS average
Overall star rating3233.0
Health citations, 3 cycles7111028.7
Citations per 100 beds10.913.312.126.8
Total nurse hours per resident day5.23.73.73.9
RN hours per resident day1.00.60.70.7
Nursing staff turnover43.4%48.5%45.1%45.8%
Fines listed$61,627$7,901$0—

County and state figures are medians across facilities (12 in the county, 267 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 22
Cycle 33

Dark bar: this facility. Grey bar: Kentucky average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Aug 2025, 6 May 2022.

Severity mix: J ×2 D ×1 E ×3 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
8 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey12 Sep 2025
8 Aug 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 Sep 2025
3 Jul 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation11 Jul 2024
3 Jul 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.JComplaint investigation11 Jul 2024
6 May 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey5 Jun 2022
6 May 2022F0880Provide and implement an infection prevention and control program.EStandard survey5 Jun 2022
22 Aug 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey20 Sep 2019

Penalties

DateTypeAmountDetail
3 Jul 2024Fine$61,627

Staffing

Total nursing5.24 h
Nurse aides3.06 h
LPN1.14 h
RN1.05 h
Weekend total5.37 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Kentucky average. Turnover: nursing staff 43.4%, RNs 33.3%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityKentucky medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay19.7%13.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay7.1%3.5%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.7%13.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.4%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.4%15.0%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, individual. Chain: Trilogy Health Services (123 facilities).

OrganisationRole in the CMS recordInterestSince
Continental Merger Sub LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2021
Northstar Healthcare Income Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2021
Northstar Healthcare Income Operating Partnership LP5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2021
Trilogy Holdings Nt-Hci, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2021
Keybank National Association5% or greater mortgage interestNOT APPLICABLE09/11/2018
Trilogy Management Services LLCOperational/managerial controlNOT APPLICABLE10/01/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Fayette County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Bluegrass Care & Rehabilitation CenterLexington124443118.9—25 Jul 2025
Homestead Post AcuteLexington13643296.6—17 Jul 2025
The Willows At CitationLexington54434916.7—26 Jun 2025
The Willows At Fritz FarmLexington54334916.7—15 May 2026
Cambridge Nursing & Rehabilitation CenterLexington108221109.3—19 Feb 2026
Pine Meadows Post AcuteLexington1202311613.3—5 Sep 2025
Hartland Park Health & RehabilitationLexington1501113322.0$13K24 Apr 2026
Lexington Country PlaceLexington11111298.1$27K1 May 2026

All 12 facilities in Fayette County

Questions and answers

How many deficiencies has The Willows At Hamburg been cited for?

7 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Kentucky median is 10 per facility.

Has The Willows At Hamburg been fined?

Yes. CMS lists fines totalling $62K in the period covered.

How does staffing at The Willows At Hamburg compare?

Reported total nurse staffing is 5.2 hours per resident per day against a Kentucky median of 3.7 and a national average of 3.9.

Who operates The Willows At Hamburg?

It is part of the Trilogy Health Services chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include Continental Merger Sub LLC, Northstar Healthcare Income Inc and Northstar Healthcare Income Operating Partnership LP. Individual owners and managers are not listed on this site.

When was The Willows At Hamburg last inspected?

The most recent survey or investigation in the CMS record is dated 8 Aug 2025; the most recent standard health survey was 8 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.