Elder Care Record

Pennsylvania › Lancaster County › Lititz

United Zion Retirement Communi

722 Furnace Hill Pike, Lititz, PA 17543

CCN 395631 · Non-profit, corporation · 59 certified beds · chain Friends Services For The Aging

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 59 beds, United Zion Retirement Communi serves Lititz in Lancaster County, Pennsylvania and has taken Medicare and Medicaid residents since 1984.

CMS gives it 5 of 5 stars overall, above the Pennsylvania median of 3; the health inspection rating is 4, staffing 5 and quality measures 4.

Inspectors recorded 4 health deficiencies across the three most recent survey cycles (1, 2, 1 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 6.8 per 100 beds, fewer than the state median of 22.2.

CMS lists 1 penalty in the period covered: fines totalling $7K.

Reported nurse staffing is 4.9 hours per resident per day (1.0 RN), above the Pennsylvania median of 3.6; nursing staff turnover is 19.2%.

4health deficiencies, 3 survey cycles2 at actual harm or worse
$7Kfines listed by CMS1 penalty in period
4.9nurse hours per resident per daystate median 3.6
93%occupancy (residents ÷ beds)55 residents a day

Compared with county, state and nation

MeasureThis facilityLancaster Co. medianPennsylvania medianUS average
Overall star rating5533.0
Health citations, 3 cycles4102628.7
Citations per 100 beds6.89.222.226.8
Total nurse hours per resident day4.94.23.63.9
RN hours per resident day1.00.70.70.7
Nursing staff turnover19.2%38.1%44.3%45.8%
Fines listed$7,443$0$0—

County and state figures are medians across facilities (31 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 22
Cycle 31

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Aug 2025, 18 Jul 2024.

Severity mix: G ×2 D ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation23 Feb 2026
18 Jul 2024F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DStandard survey19 Aug 2024
18 Jul 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey19 Aug 2024
29 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey23 Oct 2023

Penalties

DateTypeAmountDetail
29 Sep 2023Fine$7,443

Staffing

Total nursing4.94 h
Nurse aides2.71 h
LPN1.2 h
RN1.03 h
Weekend total4.19 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 19.2%, RNs 6.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay23.7%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.5%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay23.4%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.0%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.6%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: United Zion Retirement Community. Chain: Friends Services For The Aging (5 facilities).

OrganisationRole in the CMS recordInterestSince
United Zion Retirement Community5% or greater direct ownership interest100%01/01/1966
Covenant Alliance Rehab East LLCOperational/managerial controlNOT APPLICABLE05/18/2015
Forefront Healthcare, LLCOperational/managerial controlNOT APPLICABLE04/15/2024
Friends Services For the AgingOperational/managerial controlNOT APPLICABLE01/01/2025
Wellspan Medical GroupOperational/managerial controlNOT APPLICABLE06/29/2015
Covenant Alliance Rehab East LLCAdp of the snfNOT APPLICABLE04/08/2025
Forefront Healthcare, LLCAdp of the snfNOT APPLICABLE04/11/2025
Friends Services For the AgingAdp of the snfNOT APPLICABLE03/28/2025
United Zion Retirement CommunityAdp of the snfNOT APPLICABLE01/01/1966
Wellspan Medical GroupAdp of the snfNOT APPLICABLE04/08/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lancaster County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Fairmount HomesEphrata11455500.0——
Garden Spot VillageNew Holland7354545.5$8K13 Nov 2025
Glen At Willow ValleyLancaster26255510.4—17 Nov 2023
Homestead Village, IncLancaster60555915.0$13K5 Mar 2026
Lakeside At Willow ValleyWillow Street8055511.3—4 Dec 2024
Landis HomesLititz10354511.0—26 Sep 2025
Maple FarmAkron46555510.9—4 Jun 2026
Masonic Village At ElizabethtownElizabethtown43455551.2—23 Jan 2026

All 31 facilities in Lancaster County

Questions and answers

How many deficiencies has United Zion Retirement Communi been cited for?

4 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has United Zion Retirement Communi been fined?

Yes. CMS lists fines totalling $7K in the period covered.

How does staffing at United Zion Retirement Communi compare?

Reported total nurse staffing is 4.9 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates United Zion Retirement Communi?

It is part of the Friends Services For The Aging chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include United Zion Retirement Community, Covenant Alliance Rehab East LLC and Forefront Healthcare, LLC. Individual owners and managers are not listed on this site.

When was United Zion Retirement Communi last inspected?

The most recent survey or investigation in the CMS record is dated 4 Feb 2026; the most recent standard health survey was 8 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.