Elder Care Record

Virginia › Rockingham County › Harrisonburg

Vmrc, Complete Living Care

1475 Virginia Avenue, Harrisonburg, VA 22802

CCN 495385 · Non-profit, corporation · 120 certified beds

No standard inspection in 2+ yearsContinuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Vmrc, Complete Living Care is a Non-profit, corporation nursing home in Harrisonburg, Virginia, certified for 120 beds and caring for about 106 residents a day.

CMS gives it 3 of 5 stars overall, equal to the Virginia median; the health inspection rating is 4, staffing 1 and quality measures 4.

Inspectors recorded 11 health deficiencies across the three most recent survey cycles (5, 1, 5 by cycle, most recent first), none at the actual-harm level. That is 9.2 per 100 beds, fewer than the state median of 34.5.

CMS lists no fines or payment denials against the facility in the period covered.

CMS flags that the facility has not had a standard health inspection in more than two years.

11health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
—nurse hours per resident per daystate median 3.4
89%occupancy (residents ÷ beds)106 residents a day

Compared with county, state and nation

MeasureThis facilityRockingham Co. medianVirginia medianUS average
Overall star rating3433.0
Health citations, 3 cycles11263228.7
Citations per 100 beds9.220.534.526.8
Total nurse hours per resident day—4.63.43.9
RN hours per resident day—0.70.50.7
Nursing staff turnover—31.9%48.3%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (2 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 21
Cycle 35

Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 15 Mar 2023, 21 Jul 2021.

Severity mix: D ×6 E ×3 F ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
15 Mar 2023F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard survey12 May 2023
15 Mar 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey12 May 2023
15 Mar 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey12 May 2023
15 Mar 2023F0880Provide and implement an infection prevention and control program.DStandard survey12 May 2023
15 Mar 2023F0732Post nurse staffing information every day.CStandard survey12 May 2023
21 Jul 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey20 Aug 2021
29 Nov 2018F0880Provide and implement an infection prevention and control program.FStandard survey11 Jan 2019
29 Nov 2018F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey11 Jan 2019
29 Nov 2018F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey11 Jan 2019
29 Nov 2018F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey11 Jan 2019
29 Nov 2018F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey11 Jan 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing—
Nurse aides—
LPN—
RN—
Weekend total—

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityVirginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay22.3%13.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.1%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.4%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay20.8%14.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay10.3%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay8.1%13.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Virginia Mennonite Home Inc.

OrganisationRole in the CMS recordInterestSince
Virginia Mennonite Retirement Community IncOperational/managerial controlNOT APPLICABLE10/01/1988
Virginia Mennonite Retirement Community IncAdp of the snfNOT APPLICABLE11/15/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Rockingham County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Bridgewater Home , Inc.Bridgewater1274352620.5—22 Jan 2026

All 2 facilities in Rockingham County

Questions and answers

How many deficiencies has Vmrc, Complete Living Care been cited for?

11 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.

Has Vmrc, Complete Living Care been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Vmrc, Complete Living Care compare?

CMS does not report staffing hours for this facility.

Who operates Vmrc, Complete Living Care?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Virginia Mennonite Retirement Community Inc. Individual owners and managers are not listed on this site.

When was Vmrc, Complete Living Care last inspected?

The most recent survey or investigation in the CMS record is dated 15 Mar 2023; the most recent standard health survey was 15 Mar 2023.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.