Illinois › Cook County › Chicago
Waterford Care Center, The
7445 North Sheridan Road, Chicago, IL 60626
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Waterford Care Center, The is a For-profit, corporation nursing home in Chicago, Illinois, certified for 141 beds and caring for about 134 residents a day.
CMS gives it 3 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 3, staffing 2 and quality measures 3.
Inspectors recorded 40 health deficiencies across the three most recent survey cycles (12, 12, 16 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 28.4 per 100 beds, about the same as the state median of 28.4.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.0 hours per resident per day (0.6 RN), close to the Illinois median of 3.3; nursing staff turnover is 25.3%.
Compared with county, state and nation
| Measure | This facility | Cook Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 40 | 37 | 34 | 28.7 |
| Citations per 100 beds | 28.4 | 23.8 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.0 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.6 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 25.3% | 39.7% | 43.4% | 45.8% |
| Fines listed | $0 | $52,199 | $45,123 | — |
County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Jan 2026, 20 Dec 2024.
Severity mix: G ×1 D ×24 E ×11 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 23 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 3 Feb 2026 |
| 23 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Feb 2026 |
| 23 May 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 29 May 2025 |
| 23 May 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 29 May 2025 |
| 11 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 17 Apr 2025 |
| 24 Mar 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 26 Mar 2025 |
| 24 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 26 Mar 2025 |
| 20 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 24 Dec 2024 |
| 20 Dec 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 24 Dec 2024 |
| 20 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 27 Dec 2024 |
| 20 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 27 Dec 2024 |
| 20 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 27 Dec 2024 |
| 20 Dec 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 27 Dec 2024 |
| 20 Dec 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 27 Dec 2024 |
| 12 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Jan 2024 |
| 12 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 29 Jan 2024 |
| 12 Jan 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 29 Jan 2024 |
| 12 Jan 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 29 Jan 2024 |
| 12 Jan 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 29 Jan 2024 |
| 12 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 29 Jan 2024 |
| 12 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 29 Jan 2024 |
| 13 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 25 Oct 2023 |
| 13 Oct 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 25 Oct 2023 |
| 29 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 6 Oct 2023 |
| 29 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Oct 2023 |
| 13 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 22 Sep 2023 |
| 13 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 22 Sep 2023 |
| 13 Sep 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 22 Sep 2023 |
| 13 Sep 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 22 Sep 2023 |
| 13 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 22 Sep 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 25.3%, RNs 15.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.9% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.2% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 6.9% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 1.1% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.1% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 58.6% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: The Waterford Llc. Chain: Citadel Healthcare (14 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ari Shabat Investment Trust U/A/D October 18, 2016 | 5% or greater direct ownership interest | 15% | 11/09/2016 |
| Chaim Yitzchak Shabat Investment Trust U/A/D October 18, 2016 | 5% or greater direct ownership interest | 15% | 11/09/2016 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cook County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Addolorata Villa | Wheeling | 86 | 5 | 3 | 5 | 24 | 27.9 | $181K | 28 May 2026 |
| Alden Estates of Evanston | Evanston | 99 | 5 | 5 | 4 | 12 | 12.1 | — | 19 Dec 2025 |
| Alden Estates of Skokie | Skokie | 56 | 5 | 5 | 4 | 3 | 5.4 | — | 24 Oct 2024 |
| Alden Poplar Creek Rehab & HCC | Hoffman Estates | 217 | 5 | 4 | 2 | 29 | 13.4 | $8K | 11 Mar 2026 |
| Aperion Care Niles | Niles | 99 | 5 | 4 | 2 | 21 | 21.2 | $12K | 29 May 2026 |
| Ascension Nazarethville Place | Des Plaines | 68 | 5 | 5 | 4 | 5 | 7.4 | — | 31 Dec 2025 |
| Bella Terra Streamwood | Streamwood | 214 | 5 | 5 | 2 | 16 | 7.5 | — | 20 Dec 2025 |
| Brandel Health and Rehab | Northbrook | 102 | 5 | 5 | 5 | 3 | 2.9 | — | 12 Sep 2025 |
All 202 facilities in Cook County
Questions and answers
How many deficiencies has Waterford Care Center, The been cited for?
40 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Waterford Care Center, The been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Waterford Care Center, The compare?
Reported total nurse staffing is 3.0 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Waterford Care Center, The?
It is part of the Citadel Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Ari Shabat Investment Trust U/A/D October 18, 2016 and Chaim Yitzchak Shabat Investment Trust U/A/D October 18, 2016. Individual owners and managers are not listed on this site.
When was Waterford Care Center, The last inspected?
The most recent survey or investigation in the CMS record is dated 23 Jan 2026; the most recent standard health survey was 23 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.