West Virginia › Webster County › Cowen
Webster Healthcare Center
411 Erbacon Road, Cowen, WV 26206
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Webster Healthcare Center is a For-profit, corporation nursing home in Cowen, West Virginia, certified for 60 beds and caring for about 58 residents a day.
CMS gives it 5 of 5 stars overall, above the West Virginia median of 3; the health inspection rating is 5, staffing 3 and quality measures 5.
Inspectors recorded 10 health deficiencies across the three most recent survey cycles (4, 3, 3 by cycle, most recent first), none at the actual-harm level. That is 16.7 per 100 beds, fewer than the state median of 47.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.6 RN), close to the West Virginia median of 3.5; nursing staff turnover is 49.0%.
Compared with county, state and nation
| Measure | This facility | Webster Co. median | West Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 10 | 10 | 38 | 28.7 |
| Citations per 100 beds | 16.7 | 16.7 | 47.3 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.7 | 3.5 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.7 | 0.7 |
| Nursing staff turnover | 49.0% | 49.0% | 43.2% | 45.8% |
| Fines listed | $0 | $0 | $8,021 | — |
County and state figures are medians across facilities (1 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Feb 2026, 5 Sep 2024.
Severity mix: D ×9 E ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 26 Feb 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 19 Mar 2026 |
| 26 Feb 2026 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 19 Mar 2026 |
| 26 Feb 2026 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 19 Mar 2026 |
| 26 Feb 2026 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 19 Mar 2026 |
| 5 Sep 2024 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 28 Oct 2024 |
| 5 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 28 Oct 2024 |
| 5 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 28 Oct 2024 |
| 14 Dec 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 18 Dec 2022 |
| 14 Dec 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 18 Dec 2022 |
| 14 Dec 2022 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 18 Dec 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 49.0%, RNs 16.7%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | West Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.7% | 14.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.1% | 4.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.4% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.6% | 15.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.3% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.8% | 10.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Erbacon Leasing Co., Llc. Chain: Communicare Health (110 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Zenith Holdings Op Co., LLC | 5% or greater direct ownership interest | 100% | 04/14/2023 |
| Health Care Holdings, LLC | Indirect ownership interest | NOT APPLICABLE | 04/14/2023 |
| Marantz Wv Holdings, LLC | Indirect ownership interest | NOT APPLICABLE | 04/14/2023 |
| Rrw, LLC | Indirect ownership interest | NOT APPLICABLE | 04/14/2023 |
| Zenith Healthcare Holdings, LLC | Indirect ownership interest | NOT APPLICABLE | 04/14/2023 |
| Erbacon Mgt Co., LLC | Operational/managerial control | NOT APPLICABLE | 04/14/2023 |
| Erbacon Mgt Co., LLC | Adp of the snf | NOT APPLICABLE | 04/14/2025 |
| Health Care Holdings, LLC | Adp of the snf | NOT APPLICABLE | 04/14/2023 |
| Marantz Wv Holdings, LLC | Adp of the snf | NOT APPLICABLE | 04/14/2023 |
| Rrw, LLC | Adp of the snf | NOT APPLICABLE | 04/14/2023 |
| Zenith Healthcare Holdings, LLC | Adp of the snf | NOT APPLICABLE | 04/14/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Webster Healthcare Center been cited for?
10 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.
Has Webster Healthcare Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Webster Healthcare Center compare?
Reported total nurse staffing is 3.7 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.
Who operates Webster Healthcare Center?
It is part of the Communicare Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Zenith Holdings Op Co., LLC, Health Care Holdings, LLC and Marantz Wv Holdings, LLC. Individual owners and managers are not listed on this site.
When was Webster Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 26 Feb 2026; the most recent standard health survey was 26 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.