Westbury Center of Conyers for Nursing and HealingCMS ratings, inspections and fines
- Address
- 1420 Milstead Road, Conyers, GA 30012
- CCN
- 115469
- Ownership type
- For-profit, limited liability company
- Certified beds
- 173
- Chain
- Empire Care Centers
- Residents per day
- 161
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Westbury Center of Conyers for Nursing and Healing an overall rating of 3 of 5 stars. The last standard survey was on 28 Aug 2025. The latest survey cycle has 4 health citations. The median for nursing homes in Georgia is 4. CMS lists 1 fine of $10,527 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Rockdale County median | Georgia median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 2 homes in the county, 356 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Georgia median |
|---|---|---|---|
| Cycle 1 (latest) | 28 Aug 2025 | 4 | 4 |
| Cycle 2 | 10 May 2024 | 6 | 5 |
| Cycle 3 | No date | 8 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 4 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 22 Mar 2026 |
| 28 Aug 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 30 Sep 2025 |
| 28 Aug 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 30 Sep 2025 |
| 28 Aug 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 30 Sep 2025 |
Survey cycle 2: 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 May 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 20 Jun 2024 |
| 10 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 20 Jun 2024 |
| 10 May 2024 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Complaint investigation | 20 Jun 2024 |
| 10 May 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 20 Jun 2024 |
| 10 May 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Complaint investigation | 20 Jun 2024 |
| 10 May 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 20 Jun 2024 |
Survey cycle 3: 8 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Oct 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 20 Nov 2022 |
| 6 Oct 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 20 Nov 2022 |
| 6 Oct 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 20 Nov 2022 |
| 6 Oct 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 20 Nov 2022 |
| 6 Oct 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 20 Nov 2022 |
| 6 Oct 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 20 Nov 2022 |
| 6 Oct 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 20 Nov 2022 |
| 6 Oct 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Nov 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 10 May 2024 | Fine | $10,527 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Georgia median | Georgia average (CMS) |
|---|---|---|---|
| All nurse staff | 3.31 | 3.40 | 3.56 |
| Registered nurses (RN) | 0.33 | 0.50 | 0.50 |
| Licensed practical nurses (LPN) | 0.97 | 0.93 | |
| Nurse aides | 2.01 | 2.14 | |
| All nurse staff, weekends | 2.77 | 2.90 | 3.10 |
- Nurse staff turnover in a year
- 44.6%
- Nurse staff turnover, Georgia median
- 45.9%
- RN turnover in a year
- 53.8%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Georgia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.8% | 14.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.2% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.5% | 2.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 1.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.0% | 13.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.2% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.1% | 18.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Conyers GA Opco LLC
- Chain
- Empire Care Centers (20 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Empire Care Centers LLC | Operational/managerial control | 1 May 2021 | |
| Empire Care Centers LLC | Adp of the snf | 5 Jan 2026 | |
| Ensh Consulting LLC | Adp of the snf | 1 May 2021 |
The site shows organisations only. It does not show the names of persons.
Other homes in Rockdale County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Rockdale Healthcare Center | Conyers | 2 of 5 | 5 | $0 | 29 Jan 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Georgia Department of Community Health: file a complaintThe complaint page of the State Survey Agency for Georgia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Westbury Center of Conyers for Nursing and Healing (CCN 115469). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/westbury-center-of-conyers-for-nursing-and-healing-conyers-ga-115469/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Westbury Center of Conyers for Nursing and Healing last inspected?
- The latest inspection with a citation in the CMS record was on 5 Feb 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 10 May 2024.
- Who operates Westbury Center of Conyers for Nursing and Healing?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Empire Care Centers. The CMS ownership file names Empire Care Centers LLC for operational or managerial control. This site does not show the names of persons.
- Is Westbury Center of Conyers for Nursing and Healing a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Georgia as a Special Focus Facility and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.