Westbury Center of Jackson for Nursing and HealingCMS ratings, inspections and fines
- Address
- 922 McDonough Road, Jackson, GA 30233
- CCN
- 115563
- Ownership type
- For-profit, corporation
- Certified beds
- 196
- Chain
- Empire Care Centers
- Residents per day
- 190
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Westbury Center of Jackson for Nursing and Healing an overall rating of 3 of 5 stars. The last standard survey was on 12 Mar 2026. The latest survey cycle has 1 health citation. The median for nursing homes in Georgia is 4. CMS lists 1 fine of $8,512 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Georgia median | US average (CMS) |
|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 356 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Georgia median |
|---|---|---|---|
| Cycle 1 (latest) | 12 Mar 2026 | 1 | 4 |
| Cycle 2 | 6 Feb 2025 | 6 | 5 |
| Cycle 3 | No date | 4 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | E0 | F0 | |
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 1 citation
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 29 Apr 2026 |
Survey cycle 2: 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 23 Mar 2025 |
| 6 Feb 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 23 Mar 2025 |
| 6 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 23 Mar 2025 |
| 6 Feb 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Complaint investigation | 23 Mar 2025 |
| 6 Feb 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 23 Mar 2025 |
| 6 Feb 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 23 Mar 2025 |
Survey cycle 3: 4 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Jul 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 15 Aug 2024 |
| 12 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 15 Aug 2024 |
| 31 Aug 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 9 Oct 2023 |
| 31 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 9 Oct 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 12 Jul 2024 | Fine | $8,512 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Georgia median | Georgia average (CMS) |
|---|---|---|---|
| All nurse staff | 3.04 | 3.40 | 3.56 |
| Registered nurses (RN) | 0.28 | 0.50 | 0.50 |
| Licensed practical nurses (LPN) | 0.65 | 0.93 | |
| Nurse aides | 2.11 | 2.14 | |
| All nurse staff, weekends | 2.69 | 2.90 | 3.10 |
- Nurse staff turnover in a year
- 53.2%
- Nurse staff turnover, Georgia median
- 45.9%
- RN turnover in a year
- 54.5%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Georgia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.1% | 14.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.1% | 2.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.8% | 13.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.9% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.7% | 18.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Jackson GA Opco LLC
- Chain
- Empire Care Centers (20 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Empire Care Centers LLC | Operational/managerial control | 1 May 2021 | |
| Empire Care Centers LLC | Adp of the snf | 6 Jan 2026 | |
| Ensh Consulting LLC | Adp of the snf | 1 May 2021 |
The site shows organisations only. It does not show the names of persons.
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Georgia Department of Community Health: file a complaintThe complaint page of the State Survey Agency for Georgia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Westbury Center of Jackson for Nursing and Healing (CCN 115563). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/westbury-center-of-jackson-for-nursing-and-healing-jackson-ga-115563/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Westbury Center of Jackson for Nursing and Healing last inspected?
- The latest inspection with a citation in the CMS record was on 12 Mar 2026. It was a standard survey. It gave 1 citation. The standard survey before the last one was on 6 Feb 2025.
- Who operates Westbury Center of Jackson for Nursing and Healing?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Empire Care Centers. The CMS ownership file names Empire Care Centers LLC for operational or managerial control. This site does not show the names of persons.
- Is Westbury Center of Jackson for Nursing and Healing a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Georgia as a Special Focus Facility and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.