Delaware › Kent County › Dover
Westminster Village Health
1175 Mckee Road, Dover, DE 19904
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Westminster Village Health, in Dover, Delaware, is certified for 75 beds under non-profit, corporation ownership and belongs to the Presbyterian Senior Living chain.
CMS gives it 4 of 5 stars overall, above the Delaware median of 3; the health inspection rating is 3, staffing 5 and quality measures 2.
Inspectors recorded 33 health deficiencies across the three most recent survey cycles (13, 9, 11 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 44.0 per 100 beds, more than the state median of 35.0.
CMS lists 2 penalties in the period covered: fines totalling $30K.
Reported nurse staffing is 4.3 hours per resident per day (1.2 RN), close to the Delaware median of 3.9; nursing staff turnover is 35.1%.
Compared with county, state and nation
| Measure | This facility | Kent Co. median | Delaware median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 33 | 31 | 33 | 28.7 |
| Citations per 100 beds | 44.0 | 30.0 | 35.0 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.2 | 3.9 | 3.9 |
| RN hours per resident day | 1.2 | 0.9 | 0.8 | 0.7 |
| Nursing staff turnover | 35.1% | 35.1% | 41.7% | 45.8% |
| Fines listed | $30,494 | $34,838 | $34,838 | — |
County and state figures are medians across facilities (7 in the county, 44 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Delaware average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Dec 2025, 31 Oct 2024.
Severity mix: J ×2 D ×25 E ×3 F ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Dec 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | Standard survey | 22 Jan 2026 |
| 16 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 22 Jan 2026 |
| 16 Dec 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 22 Jan 2026 |
| 16 Dec 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Jan 2026 |
| 16 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 22 Jan 2026 |
| 16 Dec 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 22 Jan 2026 |
| 16 Dec 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 22 Jan 2026 |
| 16 Dec 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 22 Jan 2026 |
| 16 Dec 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 22 Jan 2026 |
| 16 Dec 2025 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 22 Jan 2026 |
| 16 Dec 2025 | F0775 | Keep complete, dated laboratory records in the resident's record. | D | Standard survey | 22 Jan 2026 |
| 16 Dec 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 22 Jan 2026 |
| 8 Oct 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 1 Oct 2025 |
| 31 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 9 Dec 2024 |
| 31 Oct 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 9 Dec 2024 |
| 31 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 9 Dec 2024 |
| 31 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 9 Dec 2024 |
| 31 Oct 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 9 Dec 2024 |
| 31 Oct 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 9 Dec 2024 |
| 31 Oct 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | C | Standard survey | 9 Dec 2024 |
| 16 Sep 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 2 Oct 2024 |
| 16 Sep 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 2 Oct 2024 |
| 1 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 16 Dec 2022 |
| 1 Nov 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | F | Complaint investigation | 3 Jan 2024 |
| 1 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 3 Jan 2024 |
| 1 Nov 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 3 Jan 2024 |
| 1 Nov 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 3 Jan 2024 |
| 1 Nov 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 3 Jan 2024 |
| 1 Nov 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 3 Jan 2024 |
| 1 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 3 Jan 2024 |
| 1 Nov 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 3 Jan 2024 |
| 1 Nov 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 3 Jan 2024 |
| 1 Nov 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 3 Jan 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 8 Oct 2025 | Fine | $14,901 | |
| 1 Nov 2023 | Fine | $15,593 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Delaware average. Turnover: nursing staff 35.1%, RNs 33.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Delaware median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.6% | 11.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.9% | 2.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.3% | 0.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.8% | 14.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.8% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.3% | 10.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Presbyterian Homes Inc.. Chain: Presbyterian Senior Living (11 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Phi | 5% or greater direct ownership interest | 100% | 02/11/1997 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Kent County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Center At Eden Hill, LLC | Dover | 80 | 5 | 4 | 5 | 24 | 30.0 | — | 22 May 2026 |
| Bay Terrace Rehabilitation and Health Center | Dover | 85 | 3 | 3 | 4 | 38 | 44.7 | $35K | 23 Apr 2026 |
| Cadia Rehabilitation Capitol | Dover | 120 | 3 | 3 | 4 | 31 | 25.8 | $8K | 27 Jan 2026 |
| Complete Care At Silver Lake LLC | Dover | 120 | 3 | 3 | 4 | 30 | 25.0 | $48K | 23 Jan 2026 |
| Delaware Hospital F/T Chronically Ill (Dhci)SFF Candidate | Smyrna | 175 | 2 | 1 | 5 | 11 | 6.3 | $60K | 9 Jan 2026 |
| Evergreen Post Acute | Smyrna | 151 | 2 | 1 | 3 | 69 | 45.7 | $94K | 11 May 2026 |
All 7 facilities in Kent County
Questions and answers
How many deficiencies has Westminster Village Health been cited for?
33 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Delaware median is 33 per facility.
Has Westminster Village Health been fined?
Yes. CMS lists fines totalling $30K in the period covered.
How does staffing at Westminster Village Health compare?
Reported total nurse staffing is 4.3 hours per resident per day against a Delaware median of 3.9 and a national average of 3.9.
Who operates Westminster Village Health?
It is part of the Presbyterian Senior Living chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Phi. Individual owners and managers are not listed on this site.
When was Westminster Village Health last inspected?
The most recent survey or investigation in the CMS record is dated 16 Dec 2025; the most recent standard health survey was 16 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.