Elder Care Record

Delaware › Kent County › Smyrna

Evergreen Post Acute

3034 South Dupont Blvd, Smyrna, DE 19977

CCN 085020 · For-profit, limited liability company · 151 certified beds · chain Prestige Healthcare Administrative Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Evergreen Post Acute is a For-profit, limited liability company nursing home in Smyrna, Delaware, certified for 151 beds and caring for about 138 residents a day.

CMS gives it 2 of 5 stars overall, below the Delaware median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.

Inspectors recorded 69 health deficiencies across the three most recent survey cycles (21, 30, 18 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 45.7 per 100 beds, more than the state median of 35.0.

CMS lists 2 penalties in the period covered: fines totalling $94K.

Reported nurse staffing is 3.7 hours per resident per day (0.5 RN), close to the Delaware median of 3.9; nursing staff turnover is 51.0%.

69health deficiencies, 3 survey cycles7 at actual harm or worse
$94Kfines listed by CMS2 penalties in period
3.7nurse hours per resident per daystate median 3.9
91%occupancy (residents ÷ beds)138 residents a day

Compared with county, state and nation

MeasureThis facilityKent Co. medianDelaware medianUS average
Overall star rating2333.0
Health citations, 3 cycles69313328.7
Citations per 100 beds45.730.035.026.8
Total nurse hours per resident day3.74.23.93.9
RN hours per resident day0.50.90.80.7
Nursing staff turnover51.0%35.1%41.7%45.8%
Fines listed$94,156$34,838$34,838—

County and state figures are medians across facilities (7 in the county, 44 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)21
Cycle 230
Cycle 318

Dark bar: this facility. Grey bar: Delaware average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Apr 2025, 30 May 2024.

Severity mix: G ×7 D ×53 E ×7 F ×1 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 May 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation25 Jun 2026
11 May 2026F0692Provide enough food/fluids to maintain a resident's health.GComplaint investigation25 Jun 2026
11 May 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation25 Jun 2026
11 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation25 Jun 2026
11 May 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation25 Jun 2026
17 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey3 Jun 2025
17 Apr 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation3 Jun 2025
17 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey3 Jun 2025
17 Apr 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation3 Jun 2025
17 Apr 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey3 Jun 2025
17 Apr 2025F0583Keep residents' personal and medical records private and confidential.DStandard survey3 Jun 2025
17 Apr 2025F0641Ensure each resident receives an accurate assessment.DStandard survey3 Jun 2025
17 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation3 Jun 2025
17 Apr 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey3 Jun 2025
17 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey3 Jun 2025
17 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation3 Jun 2025
17 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Jun 2025
17 Apr 2025F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey3 Jun 2025
17 Apr 2025F0881Implement a program that monitors antibiotic use.DStandard survey3 Jun 2025
17 Apr 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey3 Jun 2025
17 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.BStandard survey3 Jun 2025
17 Apr 2025F0760Ensure that residents are free from significant medication errors.GComplaint investigation18 Sep 2024
17 Apr 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation3 Jun 2025
17 Apr 2025F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DComplaint investigation3 Jun 2025
17 Apr 2025F0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).DComplaint investigation3 Jun 2025
17 Apr 2025F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation3 Jun 2025
17 Apr 2025F0637Assess the resident when there is a significant change in conditionDComplaint investigation3 Jun 2025
17 Apr 2025F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation3 Jun 2025
14 Jan 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation22 Jan 2025
14 Jan 2025F0610Respond appropriately to all alleged violations.DComplaint investigation22 Jan 2025
30 May 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey24 Jul 2024
30 May 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.GComplaint investigation24 Jul 2024
30 May 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey24 Jul 2024
30 May 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey24 Jul 2024
30 May 2024F0880Provide and implement an infection prevention and control program.EStandard survey24 Jul 2024
30 May 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey24 Jul 2024
30 May 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey24 Jul 2024
30 May 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey24 Jul 2024
30 May 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey24 Jul 2024
30 May 2024F0641Ensure each resident receives an accurate assessment.DComplaint investigation24 Jul 2024
30 May 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DComplaint investigation24 Jul 2024
30 May 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey24 Jul 2024
30 May 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation24 Jul 2024
30 May 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey24 Jul 2024
30 May 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation24 Jul 2024
30 May 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation24 Jul 2024
30 May 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey24 Jul 2024
30 May 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation24 Jul 2024
30 May 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation24 Jul 2024
30 May 2024F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DStandard survey24 Jul 2024
30 May 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation24 Jul 2024
30 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation24 Jul 2024
30 May 2024F0692Provide enough food/fluids to maintain a resident's health.GComplaint investigation24 Jul 2024
30 May 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation24 Jul 2024
30 May 2024F0610Respond appropriately to all alleged violations.DComplaint investigation24 Jul 2024
30 May 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation24 Jul 2024
30 May 2024F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DComplaint investigation24 Jul 2024
11 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey19 May 2023
11 Apr 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey19 May 2023
11 Apr 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey19 May 2023
11 Apr 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey19 May 2023
11 Apr 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey19 May 2023
11 Apr 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey19 May 2023
11 Apr 2023F0730Observe each nurse aide's job performance and give regular training.DStandard survey19 May 2023
11 Apr 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey19 May 2023
11 Apr 2023F0760Ensure that residents are free from significant medication errors.DStandard survey19 May 2023
11 Apr 2023F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey19 May 2023
11 Apr 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey19 May 2023
11 Apr 2023F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey19 May 2023

Penalties

DateTypeAmountDetail
17 Apr 2025Fine$17,345
30 May 2024Fine$76,811

Staffing

Total nursing3.71 h
Nurse aides2.23 h
LPN1 h
RN0.47 h
Weekend total3.36 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Delaware average. Turnover: nursing staff 51.0%, RNs 58.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityDelaware medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.5%11.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.6%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.4%1.2%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.4%2.8%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.5%14.5%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay18.2%10.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Evergreen Post Acute Llc. Chain: Prestige Healthcare Administrative Services (15 facilities).

OrganisationRole in the CMS recordInterestSince
Evpa Holdings LLC5% or greater direct ownership interest100%02/01/2025
Star De I Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Kent County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Center At Eden Hill, LLCDover805452430.0—22 May 2026
Westminster Village HealthDover754353344.0$30K16 Dec 2025
Bay Terrace Rehabilitation and Health CenterDover853343844.7$35K23 Apr 2026
Cadia Rehabilitation CapitolDover1203343125.8$8K27 Jan 2026
Complete Care At Silver Lake LLCDover1203343025.0$48K23 Jan 2026
Delaware Hospital F/T Chronically Ill (Dhci)SFF CandidateSmyrna175215116.3$60K9 Jan 2026

All 7 facilities in Kent County

Questions and answers

How many deficiencies has Evergreen Post Acute been cited for?

69 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The Delaware median is 33 per facility.

Has Evergreen Post Acute been fined?

Yes. CMS lists fines totalling $94K in the period covered.

How does staffing at Evergreen Post Acute compare?

Reported total nurse staffing is 3.7 hours per resident per day against a Delaware median of 3.9 and a national average of 3.9.

Who operates Evergreen Post Acute?

It is part of the Prestige Healthcare Administrative Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Evpa Holdings LLC and Star De I Holdings LLC. Individual owners and managers are not listed on this site.

When was Evergreen Post Acute last inspected?

The most recent survey or investigation in the CMS record is dated 11 May 2026; the most recent standard health survey was 17 Apr 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.