Missouri › Ralls County › Center
Westview Nursing Home
301 West Dunlop Street, Center, MO 63436
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Westview Nursing Home, in Center, Missouri, is certified for 60 beds under for-profit, corporation ownership and belongs to the Reliant Care Management chain.
CMS gives it 1 of 5 stars overall, below the Missouri median of 2; the health inspection rating is 1, staffing 1 and quality measures 3.
Inspectors recorded 49 health deficiencies across the three most recent survey cycles (12, 19, 18 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 81.7 per 100 beds, more than the state median of 32.1.
CMS lists 1 penalty in the period covered: fines totalling $43K.
Reported nurse staffing is 2.3 hours per resident per day (0.1 RN), below the Missouri median of 3.4; nursing staff turnover is 62.5%.
Compared with county, state and nation
| Measure | This facility | Ralls Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 2 | 3.0 |
| Health citations, 3 cycles | 49 | 49 | 31 | 28.7 |
| Citations per 100 beds | 81.7 | 81.7 | 32.1 | 26.8 |
| Total nurse hours per resident day | 2.3 | 2.3 | 3.4 | 3.9 |
| RN hours per resident day | 0.1 | 0.1 | 0.4 | 0.7 |
| Nursing staff turnover | 62.5% | 62.5% | 56.1% | 45.8% |
| Fines listed | $42,680 | $42,680 | $0 | — |
County and state figures are medians across facilities (1 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 May 2025, 28 Aug 2023.
Severity mix: G ×4 H ×2 D ×11 E ×25 F ×5 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Jul 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | H | Complaint investigation | 6 Aug 2025 |
| 17 Jul 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Complaint investigation | 6 Aug 2025 |
| 21 May 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | H | Standard survey | 6 Aug 2025 |
| 21 May 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Standard survey | 6 Aug 2025 |
| 21 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 11 Jul 2025 |
| 10 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 15 Apr 2025 |
| 26 Mar 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | G | Complaint investigation | 1 May 2024 |
| 26 Mar 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 1 May 2024 |
| 26 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 1 May 2024 |
| 28 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Oct 2023 |
| 28 Aug 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Standard survey | 11 Oct 2023 |
| 28 Aug 2023 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Complaint investigation | 9 Nov 2023 |
| 28 Aug 2023 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Standard survey | 11 Oct 2023 |
| 28 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 11 Oct 2023 |
| 28 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 11 Oct 2023 |
| 28 Aug 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | Complaint investigation | 11 Oct 2023 |
| 28 Aug 2023 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Complaint investigation | 11 Oct 2023 |
| 17 Dec 2019 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0920 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. | E | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 31 Jan 2020 |
| 17 Dec 2019 | F0732 | Post nurse staffing information every day. | C | Standard survey | 31 Jan 2020 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 21 May 2025 | Fine | $42,680 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 62.5%, RNs 85.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.7% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.4% | 3.6% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.4% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 53.6% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Mma Healthcare Of Center, Inc.. Chain: Reliant Care Management (34 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Reliant Care Management Company LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2010 |
| Reliant Care Group of Webster Inc | Adp of the snf | NOT APPLICABLE | 10/01/2010 |
| Reliant Care Management Company LLC | Adp of the snf | NOT APPLICABLE | 04/14/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Westview Nursing Home been cited for?
49 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Westview Nursing Home been fined?
Yes. CMS lists fines totalling $43K in the period covered.
How does staffing at Westview Nursing Home compare?
Reported total nurse staffing is 2.3 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Westview Nursing Home?
It is part of the Reliant Care Management chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Reliant Care Management Company LLC. Individual owners and managers are not listed on this site.
When was Westview Nursing Home last inspected?
The most recent survey or investigation in the CMS record is dated 17 Jul 2025; the most recent standard health survey was 21 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.