Florida › Escambia County › Pensacola
Willowbrooke Court At Azalea Trace
10100 Hillview Dr, Pensacola, FL 32514
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willowbrooke Court At Azalea Trace, in Pensacola, Florida, is certified for 24 beds under non-profit, corporation ownership and belongs to the Acts Retirement-Life Communities chain.
CMS gives it 5 of 5 stars overall, above the Florida median of 3; the health inspection rating is 5, staffing 5 and quality measures 2.
Inspectors recorded 0 health deficiencies across the three most recent survey cycles (0, 0, 0 by cycle, most recent first), none at the actual-harm level. That is 0.0 per 100 beds, fewer than the state median of 15.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.1 hours per resident per day (1.1 RN), close to the Florida median of 3.6; nursing staff turnover is 25.0%.
Compared with county, state and nation
| Measure | This facility | Escambia Co. median | Florida median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 0 | 8 | 18 | 28.7 |
| Citations per 100 beds | 0.0 | 5.2 | 15.8 | 26.8 |
| Total nurse hours per resident day | 4.1 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 1.1 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 25.0% | 49.2% | 41.8% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (16 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 Aug 2025, 24 Jul 2024.
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
No health deficiencies in the current record.
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 25.0%, RNs 50.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Florida median | US median |
|---|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 1.0% | 1.0% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Acts Retirement-Life Communities Inc. Chain: Acts Retirement-Life Communities (27 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Acts Retirement Services, Inc | 5% or greater direct ownership interest | 100% | 08/01/2012 |
| Acts Acquisition and Development Company LLC | Indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
| Acts Alliance Management LLC | Indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
| Acts Communities of Maryland, Inc. | Indirect ownership interest | NOT APPLICABLE | 04/01/2019 |
| Acts Legacy Foundation, Inc. | Indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
| Acts Signature Community Services Inc | Indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
| Bonita Springs Retirement Village Inc | Indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| Mease Life Inc | Indirect ownership interest | NOT APPLICABLE | 10/01/2023 |
| Acts Management Services, Inc. | Operational/managerial control | NOT APPLICABLE | 08/01/2012 |
| Acts Retirement-Life Communities Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2012 |
| Acts Retirement-Life Communities Management, LLC | Operational/managerial control | NOT APPLICABLE | 12/31/2022 |
| U.S. Bank | Trustee of the snf | NOT APPLICABLE | 07/09/2025 |
| Acts Management Services, Inc. | Adp of the snf | NOT APPLICABLE | 07/17/2025 |
| Acts Retirement-Life Communities Inc | Adp of the snf | NOT APPLICABLE | 01/01/2012 |
| Acts Retirement-Life Communities Management, LLC | Adp of the snf | NOT APPLICABLE | 07/17/2025 |
| Baker Tilly Advisory Group LP | Adp of the snf | NOT APPLICABLE | 02/03/2025 |
| Baker Tilly Us LLP | Adp of the snf | NOT APPLICABLE | 11/05/2024 |
| U.S. Bank | Adp of the snf | NOT APPLICABLE | 07/13/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Escambia County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Arcadia Health and Rehabilitation Center | Pensacola | 170 | 5 | 5 | 2 | 7 | 4.1 | — | 21 Nov 2024 |
| Bayside Health and Rehabilitation Center | Pensacola | 120 | 5 | 5 | 2 | 6 | 5.0 | — | 14 Mar 2024 |
| Century Center For Rehabilitation and Healing | Century | 88 | 5 | 5 | 4 | 10 | 11.4 | — | 20 Feb 2026 |
| De Luna Health and Rehabilitation Center | Pensacola | 90 | 5 | 5 | 3 | 1 | 1.1 | — | 1 May 2025 |
| Life Care Center of Pensacola | Pensacola | 120 | 5 | 5 | 4 | 3 | 2.5 | — | 10 Sep 2025 |
| Solaris Healthcare Pensacola | Pensacola | 180 | 5 | 5 | 4 | 9 | 5.0 | — | 21 Mar 2024 |
| Arabella Health & Wellness of Pensacola | Pensacola | 118 | 4 | 4 | 3 | 12 | 10.2 | — | 4 May 2026 |
| Aviata At University Hills | Pensacola | 120 | 4 | 4 | 3 | 11 | 9.2 | $28K | 2 Dec 2025 |
All 16 facilities in Escambia County
Questions and answers
How many deficiencies has Willowbrooke Court At Azalea Trace been cited for?
0 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.
Has Willowbrooke Court At Azalea Trace been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Willowbrooke Court At Azalea Trace compare?
Reported total nurse staffing is 4.1 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.
Who operates Willowbrooke Court At Azalea Trace?
It is part of the Acts Retirement-Life Communities chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Acts Retirement Services, Inc, Acts Acquisition and Development Company LLC and Acts Alliance Management LLC. Individual owners and managers are not listed on this site.
When was Willowbrooke Court At Azalea Trace last inspected?
No survey dates are in the current CMS record.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.