Illinois › Winnebago County › Rockford
Willows Health Center
4054 Albright Lane, Rockford, IL 61103
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willows Health Center, in Rockford, Illinois, is certified for 50 beds under non-profit, corporation ownership.
CMS gives it 3 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 3, staffing 4 and quality measures 4.
Inspectors recorded 26 health deficiencies across the three most recent survey cycles (13, 7, 6 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 52.0 per 100 beds, more than the state median of 28.4.
CMS lists 2 penalties in the period covered: fines totalling $13K and 1 payment denial.
Reported nurse staffing is 5.2 hours per resident per day (1.6 RN), above the Illinois median of 3.3.
Compared with county, state and nation
| Measure | This facility | Winnebago Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 26 | 38 | 34 | 28.7 |
| Citations per 100 beds | 52.0 | 30.5 | 28.4 | 26.8 |
| Total nurse hours per resident day | 5.2 | 3.7 | 3.3 | 3.9 |
| RN hours per resident day | 1.6 | 0.8 | 0.6 | 0.7 |
| Nursing staff turnover | — | 53.1% | 43.4% | 45.8% |
| Fines listed | $12,909 | $80,559 | $45,123 | — |
County and state figures are medians across facilities (15 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Nov 2025, 22 Aug 2024.
Severity mix: G ×1 D ×20 E ×2 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 26 Jan 2026 | F0839 | Employ staff that are licensed, certified, or registered in accordance with state laws. | F | Complaint investigation | 2 Feb 2026 |
| 16 Dec 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 2 Jan 2026 |
| 25 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 12 Dec 2025 |
| 25 Nov 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 Dec 2025 |
| 25 Nov 2025 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 11 Dec 2025 |
| 25 Nov 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 12 Dec 2025 |
| 25 Nov 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 12 Dec 2025 |
| 25 Nov 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 12 Dec 2025 |
| 25 Nov 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 12 Dec 2025 |
| 25 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 12 Dec 2025 |
| 25 Nov 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 12 Dec 2025 |
| 15 Nov 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 26 Nov 2025 |
| 15 Nov 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 12 Dec 2025 |
| 28 Jan 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 10 Mar 2025 |
| 28 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 10 Mar 2025 |
| 24 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 10 Oct 2024 |
| 22 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 6 Oct 2024 |
| 22 Aug 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 13 Sep 2024 |
| 22 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 6 Oct 2024 |
| 22 Aug 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 13 Sep 2024 |
| 21 Sep 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 4 Oct 2023 |
| 21 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 4 Oct 2023 |
| 21 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 4 Oct 2023 |
| 21 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 4 Oct 2023 |
| 21 Sep 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 4 Oct 2023 |
| 21 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 4 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 15 Nov 2025 | Payment denial | — | 15 days |
| 11 Dec 2023 | Fine | $12,909 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.2% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.7% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 1.5% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.7% | 4.3% | 4.2% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Winnebago County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Avira Health Pavilion | Loves Park | 54 | 4 | 4 | 4 | 24 | 44.4 | — | 17 Mar 2026 |
| Mercyhealth Javon Bea Hospital -SNF | Rockford | 17 | 4 | 5 | 1 | 0 | 0.0 | — | — |
| Alpine Fireside Health Center | Rockford | 66 | 3 | 3 | 5 | 22 | 33.3 | $85K | 31 Mar 2026 |
| Amberwood Care Centre | Rockford | 135 | 3 | 4 | 1 | 41 | 30.4 | — | 25 Feb 2026 |
| Fairhaven Christian Ret Center | Rockford | 96 | 3 | 3 | 4 | 21 | 21.9 | $120K | 26 Feb 2026 |
| Rock River Health Care | Rockford | 130 | 3 | 3 | 2 | 46 | 35.4 | $96K | 2 Jun 2026 |
| Medina Nursing Centerabuse icon | Durand | 89 | 2 | 2 | 3 | 38 | 42.7 | $81K | 29 Jun 2026 |
| River Bluff Nursing Home | Rockford | 304 | 2 | 2 | 4 | 38 | 12.5 | $10K | 24 Jun 2026 |
All 15 facilities in Winnebago County
Questions and answers
How many deficiencies has Willows Health Center been cited for?
26 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Willows Health Center been fined?
Yes. CMS lists fines totalling $13K in the period covered, plus 1 payment denial.
How does staffing at Willows Health Center compare?
Reported total nurse staffing is 5.2 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Willows Health Center?
Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.
When was Willows Health Center last inspected?
The most recent survey or investigation in the CMS record is dated 26 Jan 2026; the most recent standard health survey was 25 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.