California › Glenn County › Willows
Willows Post Acute
320 North Crawford Street, Willows, CA 95988
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willows Post Acute is a For-profit, corporation nursing home in Willows, California, certified for 79 beds and caring for about 70 residents a day.
CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 4, staffing 2 and quality measures 5.
Inspectors recorded 20 health deficiencies across the three most recent survey cycles (3, 13, 4 by cycle, most recent first), none at the actual-harm level. That is 25.3 per 100 beds, fewer than the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.8 hours per resident per day (0.2 RN), close to the California median of 4.2; nursing staff turnover is 38.6%.
Compared with county, state and nation
| Measure | This facility | Glenn Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 20 | 20 | 44 | 28.7 |
| Citations per 100 beds | 25.3 | 25.3 | 51.1 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.8 | 4.2 | 3.9 |
| RN hours per resident day | 0.2 | 0.2 | 0.5 | 0.7 |
| Nursing staff turnover | 38.6% | 38.6% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (1 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Apr 2025, 4 Apr 2024.
Severity mix: D ×7 E ×12 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Feb 2026 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Complaint investigation | 3 Mar 2026 |
| 14 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 10 Sep 2025 |
| 30 Jul 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 31 Jul 2025 |
| 3 Apr 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 25 Apr 2025 |
| 4 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0791 | Provide or obtain dental services for each resident. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 28 Apr 2024 |
| 4 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 28 Apr 2024 |
| 7 Apr 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 26 Apr 2022 |
| 7 Apr 2022 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 26 Apr 2022 |
| 7 Apr 2022 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 26 Apr 2022 |
| 7 Apr 2022 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 26 Apr 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 38.6%, RNs 66.7%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.7% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.2% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.3% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.0% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.5% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.0% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: 320 North Crawford Avenue Operations Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bold Quail 3 Operations Holdings, LLC | 5% or greater direct ownership interest | 100% | 08/16/2024 |
| Bold Quail 3, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 08/16/2024 |
| Newgen LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 08/16/2024 |
| 320 North Crawford Ave Property LLC | Adp of the snf | NOT APPLICABLE | 02/01/2020 |
| 9560 Pico LLC | Adp of the snf | NOT APPLICABLE | 08/16/2024 |
| Bold Quail 3 Realty Holdings, LLC | Adp of the snf | NOT APPLICABLE | 08/17/2024 |
| Newgen LLC | Adp of the snf | NOT APPLICABLE | 08/16/2024 |
| Pico Ar LLC | Adp of the snf | NOT APPLICABLE | 08/16/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Willows Post Acute been cited for?
20 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Willows Post Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Willows Post Acute compare?
Reported total nurse staffing is 3.8 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Willows Post Acute?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Bold Quail 3 Operations Holdings, LLC, Bold Quail 3, LLC and Newgen LLC. Individual owners and managers are not listed on this site.
When was Willows Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 20 Feb 2026; the most recent standard health survey was 3 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.