Elder Care Record

Oregon › Marion County › Salem

Windsor Health and Rehabilitation

820 Cottage Street Ne, Salem, OR 97301

CCN 385224 · For-profit, limited liability company · 100 certified beds · chain Evergreen Healthcare Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 100 beds, Windsor Health and Rehabilitation serves Salem in Marion County, Oregon and has taken Medicare and Medicaid residents since 1991.

CMS gives it 3 of 5 stars overall, equal to the Oregon median; the health inspection rating is 3, staffing 3 and quality measures 2.

Inspectors recorded 20 health deficiencies across the three most recent survey cycles (15, 2, 3 by cycle, most recent first), none at the actual-harm level. That is 20.0 per 100 beds, fewer than the state median of 40.0.

CMS lists 1 penalty in the period covered: fines totalling $21K.

Reported nurse staffing is 5.1 hours per resident per day (0.4 RN), close to the Oregon median of 5.0; nursing staff turnover is 51.4%.

20health deficiencies, 3 survey cyclesnone at actual-harm level
$21Kfines listed by CMS1 penalty in period
5.1nurse hours per resident per daystate median 5.0
48%occupancy (residents ÷ beds)48 residents a day

Compared with county, state and nation

MeasureThis facilityMarion Co. medianOregon medianUS average
Overall star rating3333.0
Health citations, 3 cycles20303228.7
Citations per 100 beds20.037.540.026.8
Total nurse hours per resident day5.15.15.03.9
RN hours per resident day0.40.40.60.7
Nursing staff turnover51.4%51.4%45.9%45.8%
Fines listed$20,910$20,910$4,194—

County and state figures are medians across facilities (8 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 22
Cycle 33

Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Mar 2025, 16 Nov 2023.

Severity mix: D ×17 E ×2 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
17 Mar 2026F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation15 Apr 2026
17 Mar 2026F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation15 Apr 2026
24 Feb 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation31 Mar 2026
24 Feb 2026F0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).DComplaint investigation31 Mar 2026
24 Feb 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation31 Mar 2026
24 Feb 2026F0610Respond appropriately to all alleged violations.DComplaint investigation31 Mar 2026
3 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation1 Aug 2025
14 Mar 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey3 May 2025
14 Mar 2025F0730Observe each nurse aide's job performance and give regular training.EStandard survey3 May 2025
14 Mar 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey3 May 2025
14 Mar 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey3 May 2025
14 Mar 2025F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey3 May 2025
14 Mar 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey3 May 2025
14 Mar 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey3 May 2025
14 Mar 2025F0880Provide and implement an infection prevention and control program.DStandard survey3 May 2025
14 Mar 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey3 May 2025
16 Nov 2023F0880Provide and implement an infection prevention and control program.EStandard survey8 Dec 2023
2 Jun 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey21 Jun 2023
2 Jun 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey21 Jun 2023
2 Jun 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey21 Jun 2023

Penalties

DateTypeAmountDetail
13 Jul 2026Fine$20,910

Staffing

Total nursing5.07 h
Nurse aides3.54 h
LPN1.14 h
RN0.39 h
Weekend total4.51 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 51.4%, RNs 85.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityOregon medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay20.5%14.7%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.9%0.7%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay4.3%1.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.2%2.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.7%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay36.1%19.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.3%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.5%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Windsor Snf Operations Llc. Chain: Evergreen Healthcare Group (44 facilities).

OrganisationRole in the CMS recordInterestSince
Pacific Northwest SNF Operations Holdings (Or) LLCDirect ownership interestNOT APPLICABLE08/31/2023
Ch Pacific Northwest Holdings LLCIndirect ownership interestNOT APPLICABLE08/31/2023
Pacific Northwest SNF Operations Holdings LLCIndirect ownership interestNOT APPLICABLE08/31/2023
Windsor SNF Operations LLCIndirect ownership interestNOT APPLICABLE08/31/2023
Witzcorp Global LLCIndirect ownership interestNOT APPLICABLE08/31/2023
Couve Financial Services LLCOperational/managerial controlNOT APPLICABLE08/31/2023
Couve Healthcare Consulting LLCOperational/managerial controlNOT APPLICABLE08/31/2023
Oregon SNF Consulting LLC (De)Operational/managerial controlNOT APPLICABLE08/31/2023
Pacific Northwest Opco Management LLCOperational/managerial controlNOT APPLICABLE08/31/2023
Windsor SNF Operations LLCOperational/managerial controlNOT APPLICABLE08/31/2023
Ch Pacific Northwest Holdings LLCAdp of the snfNOT APPLICABLE08/31/2023
Couve Financial Services LLCAdp of the snfNOT APPLICABLE06/13/2025
Couve Healthcare Consulting LLCAdp of the snfNOT APPLICABLE04/04/2025
Oregon SNF Consulting LLC (De)Adp of the snfNOT APPLICABLE04/04/2025
Pacific Northwest Opco Management LLCAdp of the snfNOT APPLICABLE04/04/2025
Windsor SNF Operations LLCAdp of the snfNOT APPLICABLE06/13/2025
Witzcorp Global LLCAdp of the snfNOT APPLICABLE08/31/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Marion County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Tierra Rose Care CenterSalem765542026.3—17 Oct 2025
Avamere Court At KeizerKeizer694441826.1—19 Sep 2025
Mt Angel Health and RehabilitationMount Angel934442223.7$28K5 Jun 2026
Keizer Nursing and RehabilitationKeizer493323367.3—17 Dec 2025
Avamere Transitional Care At SunnysideSalem882235259.1—6 Jun 2025
Salem Transitional CareSalem802233037.5$23K29 Jan 2026
French Prairie Nursing & Rehabilitation CenterSFF CandidateWoodburn801126277.5$103K3 Jun 2026

All 8 facilities in Marion County

Questions and answers

How many deficiencies has Windsor Health and Rehabilitation been cited for?

20 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.

Has Windsor Health and Rehabilitation been fined?

Yes. CMS lists fines totalling $21K in the period covered.

How does staffing at Windsor Health and Rehabilitation compare?

Reported total nurse staffing is 5.1 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.

Who operates Windsor Health and Rehabilitation?

It is part of the Evergreen Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pacific Northwest SNF Operations Holdings (Or) LLC, Ch Pacific Northwest Holdings LLC and Pacific Northwest SNF Operations Holdings LLC. Individual owners and managers are not listed on this site.

When was Windsor Health and Rehabilitation last inspected?

The most recent survey or investigation in the CMS record is dated 17 Mar 2026; the most recent standard health survey was 14 Mar 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.