Illinois › Sangamon County › Springfield
Arc At Sangamon Valley
3400 West Washington, Springfield, IL 62711
Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Arc At Sangamon Valley, in Springfield, Illinois, is certified for 171 beds under non-profit, corporation ownership and belongs to the Arcadia Care chain.
CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 1, staffing 1 and quality measures 2.
Inspectors recorded 81 health deficiencies across the three most recent survey cycles (21, 29, 31 by cycle, most recent first), 14 of them at the actual-harm or immediate-jeopardy level. That is 47.4 per 100 beds, more than the state median of 28.4.
CMS lists 9 penalties in the period covered: fines totalling $598K and 3 payment denials.
Reported nurse staffing is 2.9 hours per resident per day (0.3 RN), close to the Illinois median of 3.3; nursing staff turnover is 72.6%.
81health deficiencies, 3 survey cycles14 at actual harm or worse
$598Kfines listed by CMS9 penalties in period
2.9nurse hours per resident per daystate median 3.3
73%occupancy (residents ÷ beds)124 residents a day
Compared with county, state and nation
| Measure | This facility | Sangamon Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 2 | 3.0 |
| Health citations, 3 cycles | 81 | 33 | 34 | 28.7 |
| Citations per 100 beds | 47.4 | 38.4 | 28.4 | 26.8 |
| Total nurse hours per resident day | 2.9 | 2.9 | 3.3 | 3.9 |
| RN hours per resident day | 0.3 | 0.3 | 0.6 | 0.7 |
| Nursing staff turnover | 72.6% | 57.3% | 43.4% | 45.8% |
| Fines listed | $597,556 | $210,507 | $45,123 | — |
County and state figures are medians across facilities (8 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Sep 2024, 23 Jun 2023.
Severity mix: J ×1 G ×13 D ×51 E ×10 F ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 10 Jun 2026 |
| 21 May 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 10 Jun 2026 |
| 21 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 10 Jun 2026 |
| 21 May 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 10 Jun 2026 |
| 21 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 10 Jun 2026 |
| 11 Feb 2026 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 17 Feb 2026 |
| 11 Feb 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 Feb 2026 |
| 11 Feb 2026 | F0908 | Keep all essential equipment working safely. | D | Complaint investigation | 13 Feb 2026 |
| 16 Oct 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 28 Oct 2025 |
| 1 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Aug 2025 |
| 1 Aug 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 5 Aug 2025 |
| 1 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 5 Aug 2025 |
| 23 Jul 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 24 Jul 2025 |
| 23 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Aug 2025 |
| 1 Jul 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 2 Jul 2025 |
| 1 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 2 Jul 2025 |
| 15 May 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Complaint investigation | 16 May 2025 |
| 15 May 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 16 May 2025 |
| 15 May 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 16 May 2025 |
| 15 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 16 May 2025 |
| 5 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J | Complaint investigation | 10 May 2025 |
| 5 May 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 10 May 2025 |
| 5 May 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 10 May 2025 |
| 5 May 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 10 May 2025 |
| 5 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 10 May 2025 |
| 5 May 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 10 May 2025 |
| 5 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 10 May 2025 |
| 23 Apr 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 10 May 2025 |
| 6 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Mar 2025 |
| 6 Feb 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 14 Feb 2025 |
| 6 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 14 Feb 2025 |
| 6 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 14 Feb 2025 |
| 26 Sep 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Oct 2024 |
| 26 Sep 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 21 Oct 2024 |
| 19 Aug 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 30 Aug 2024 |
| 19 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 30 Aug 2024 |
| 19 Aug 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 30 Aug 2024 |
| 19 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Aug 2024 |
| 19 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 30 Aug 2024 |
| 11 Jul 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 24 Jul 2024 |
| 11 Jul 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 24 Jul 2024 |
| 30 May 2024 | F0732 | Post nurse staffing information every day. | F | Complaint investigation | 17 Jun 2024 |
| 30 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 14 Jun 2024 |
| 30 May 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 14 Jun 2024 |
| 30 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 14 Jun 2024 |
| 8 Apr 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 16 Apr 2024 |
| 8 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 16 Apr 2024 |
| 20 Mar 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 9 Apr 2024 |
| 20 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 9 Apr 2024 |
| 20 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 9 Apr 2024 |
| 20 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Apr 2024 |
| 20 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 9 Apr 2024 |
| 11 Dec 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 18 Dec 2023 |
| 11 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 18 Dec 2023 |
| 16 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 1 Dec 2023 |
| 16 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 1 Dec 2023 |
| 16 Nov 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 1 Dec 2023 |
| 16 Nov 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 1 Dec 2023 |
| 8 Nov 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 22 Nov 2023 |
| 24 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 6 Nov 2023 |
| 24 Oct 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 6 Nov 2023 |
| 24 Oct 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 6 Nov 2023 |
| 24 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 6 Nov 2023 |
| 24 Oct 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 18 Dec 2023 |
| 15 Sep 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 28 Sep 2023 |
| 30 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 11 Sep 2023 |
| 30 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 11 Sep 2023 |
| 30 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 11 Sep 2023 |
| 30 Aug 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 11 Sep 2023 |
| 23 Jun 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 11 Sep 2023 |
| 23 Jun 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 27 Jul 2023 |
| 23 Jun 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Standard survey | 27 Jul 2023 |
| 23 Jun 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 27 Jul 2023 |
| 26 May 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 9 Jun 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 11 Feb 2026 | Fine | $65,800 | |
| 16 Oct 2025 | Fine | $14,505 | |
| 23 Apr 2025 | Payment denial | — | 63 days |
| 23 Apr 2025 | Fine | $291,740 | |
| 26 Sep 2024 | Payment denial | — | 12 days |
| 26 Sep 2024 | Fine | $64,857 | |
| 20 Mar 2024 | Fine | $62,595 | |
| 24 Oct 2023 | Payment denial | — | 32 days |
| 24 Oct 2023 | Fine | $98,059 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 72.6%, RNs 94.4%; 4 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.8% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.3% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.9% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.3% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.4% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.5% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Arc At Sangamon Valley Llc. Chain: Arcadia Care (25 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Aperion Care Exec Holdings LLC | Direct ownership interest | NOT APPLICABLE | 02/01/2025 |
| Joshua Hofffman Tr Joshua Hoffman Ttee | Direct ownership interest | NOT APPLICABLE | 02/01/2025 |
| Arcadia Care Management LLC | Operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| 3400 W Washington Street, LLC | Adp of the snf | NOT APPLICABLE | 02/01/2025 |
| Arcadia Care Management LLC | Adp of the snf | NOT APPLICABLE | 05/15/2025 |
| Curis Services LLC | Adp of the snf | NOT APPLICABLE | 02/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Sangamon County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Concordia Village Care Center | Springfield | 62 | 5 | 4 | 5 | 15 | 24.2 | $9K | 8 Jan 2026 |
| Springfield Suites Rehab and Nursing | Springfield | 75 | 3 | 3 | 2 | 28 | 37.3 | — | 3 Dec 2025 |
| Avenues At Springfield | Springfield | 65 | 2 | 3 | 1 | 25 | 38.5 | — | 29 Jan 2026 |
| Arcadia Care Auburn | Auburn | 70 | 1 | 3 | 1 | 33 | 47.1 | $273K | 2 Apr 2026 |
| Arcadia Care On the Hill | Springfield | 251 | 1 | 1 | 1 | 33 | 13.1 | $229K | 22 Apr 2026 |
| Regency Care | Springfield | 99 | 1 | 2 | 1 | 38 | 38.4 | $211K | 17 Feb 2026 |
| Villa Health Care East | Sherman | 109 | 1 | 2 | 1 | 19 | 17.4 | $91K | 14 Apr 2026 |
All 8 facilities in Sangamon County
Questions and answers
How many deficiencies has Arc At Sangamon Valley been cited for?
81 health deficiencies across the three most recent survey cycles, 14 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Arc At Sangamon Valley been fined?
Yes. CMS lists fines totalling $598K in the period covered, plus 3 payment denials.
How does staffing at Arc At Sangamon Valley compare?
Reported total nurse staffing is 2.9 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Arc At Sangamon Valley?
It is part of the Arcadia Care chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Aperion Care Exec Holdings LLC, Joshua Hofffman Tr Joshua Hoffman Ttee and Arcadia Care Management LLC. Individual owners and managers are not listed on this site.
When was Arc At Sangamon Valley last inspected?
The most recent survey or investigation in the CMS record is dated 21 May 2026; the most recent standard health survey was 26 Sep 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.