Illinois › Sangamon County › Springfield
Regency Care
2120 West Washington, Springfield, IL 62702
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 99 beds, Regency Care serves Springfield in Sangamon County, Illinois and has taken Medicare and Medicaid residents since 2010.
CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 2, staffing 1 and quality measures 1.
Inspectors recorded 38 health deficiencies across the three most recent survey cycles (18, 10, 10 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 38.4 per 100 beds, more than the state median of 28.4.
CMS lists 5 penalties in the period covered: fines totalling $211K and 1 payment denial.
Reported nurse staffing is 3.0 hours per resident per day (0.7 RN), close to the Illinois median of 3.3; nursing staff turnover is 57.3%.
Compared with county, state and nation
| Measure | This facility | Sangamon Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 2 | 3.0 |
| Health citations, 3 cycles | 38 | 33 | 34 | 28.7 |
| Citations per 100 beds | 38.4 | 38.4 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.0 | 2.9 | 3.3 | 3.9 |
| RN hours per resident day | 0.7 | 0.3 | 0.6 | 0.7 |
| Nursing staff turnover | 57.3% | 57.3% | 43.4% | 45.8% |
| Fines listed | $210,507 | $210,507 | $45,123 | — |
County and state figures are medians across facilities (8 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Mar 2025, 28 Mar 2024.
Severity mix: J ×1 G ×5 D ×21 E ×6 F ×4 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Mar 2026 |
| 13 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 26 Apr 2025 |
| 13 Mar 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 7 Apr 2025 |
| 13 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 Apr 2025 |
| 14 Jan 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 21 Jan 2025 |
| 24 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 3 Jan 2025 |
| 29 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 8 Nov 2024 |
| 25 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 26 Sep 2024 |
| 28 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 10 Apr 2024 |
| 28 Mar 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 11 Apr 2024 |
| 28 Mar 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 10 Apr 2024 |
| 28 Mar 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 11 Apr 2024 |
| 28 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 11 Apr 2024 |
| 28 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 10 Apr 2024 |
| 29 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 15 Mar 2024 |
| 14 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 28 Nov 2023 |
| 14 Nov 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 28 Nov 2023 |
| 3 Aug 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 9 Aug 2023 |
| 20 Apr 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 11 May 2023 |
| 20 Apr 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 11 May 2023 |
| 20 Apr 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 11 May 2023 |
| 20 Apr 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 11 May 2023 |
| 20 Apr 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 May 2023 |
| 20 Apr 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | B | Standard survey | 11 May 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Feb 2026 | Fine | $37,310 | |
| 13 Mar 2025 | Payment denial | — | 10 days |
| 13 Mar 2025 | Fine | $55,754 | |
| 25 Sep 2024 | Fine | $100,276 | |
| 29 Feb 2024 | Fine | $17,167 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 57.3%, RNs 64.3%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.5% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.5% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.1% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 25.1% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.9% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.5% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Rutledge-Regency Operations, Llc. Chain: Heritage Operations Group (9 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Rutledge Joint Ventures, LLC | 5% or greater direct ownership interest | 100% | 01/01/2017 |
| Rutledge - Regency Real Estate, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 08/11/2014 |
| Heritage Enterprises Inc | Indirect ownership interest | NOT APPLICABLE | 01/01/2017 |
| Memorial Health Ventures | Indirect ownership interest | NOT APPLICABLE | 01/01/2021 |
| Heritage Operations Group, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2017 |
| Matevosyan Inc | Operational/managerial control | NOT APPLICABLE | 12/10/2010 |
| Rutledge-Regency Operations, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2017 |
| Heritage Operations Group, LLC | Adp of the snf | NOT APPLICABLE | 10/27/2025 |
| Matevosyan Inc | Adp of the snf | NOT APPLICABLE | 12/10/2025 |
| Rutledge Joint Ventures, LLC | Adp of the snf | NOT APPLICABLE | 03/03/2026 |
| Rutledge-Regency Operations, LLC | Adp of the snf | NOT APPLICABLE | 10/27/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Sangamon County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Concordia Village Care Center | Springfield | 62 | 5 | 4 | 5 | 15 | 24.2 | $9K | 8 Jan 2026 |
| Springfield Suites Rehab and Nursing | Springfield | 75 | 3 | 3 | 2 | 28 | 37.3 | — | 3 Dec 2025 |
| Avenues At Springfield | Springfield | 65 | 2 | 3 | 1 | 25 | 38.5 | — | 29 Jan 2026 |
| Arc At Sangamon Valley | Springfield | 171 | 1 | 1 | 1 | 81 | 47.4 | $598K | 21 May 2026 |
| Arcadia Care Auburn | Auburn | 70 | 1 | 3 | 1 | 33 | 47.1 | $273K | 2 Apr 2026 |
| Arcadia Care On the Hill | Springfield | 251 | 1 | 1 | 1 | 33 | 13.1 | $229K | 22 Apr 2026 |
| Villa Health Care East | Sherman | 109 | 1 | 2 | 1 | 19 | 17.4 | $91K | 14 Apr 2026 |
All 8 facilities in Sangamon County
Questions and answers
How many deficiencies has Regency Care been cited for?
38 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Regency Care been fined?
Yes. CMS lists fines totalling $211K in the period covered, plus 1 payment denial.
How does staffing at Regency Care compare?
Reported total nurse staffing is 3.0 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Regency Care?
It is part of the Heritage Operations Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Rutledge Joint Ventures, LLC, Rutledge - Regency Real Estate, LLC and Heritage Enterprises Inc. Individual owners and managers are not listed on this site.
When was Regency Care last inspected?
The most recent survey or investigation in the CMS record is dated 17 Feb 2026; the most recent standard health survey was 13 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.