Illinois › Morgan County › Jacksonville
Arcadia Care Jacksonville
1021 North Church Street, Jacksonville, IL 62650
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 113 beds, Arcadia Care Jacksonville serves Jacksonville in Morgan County, Illinois and has taken Medicare and Medicaid residents since 1997.
CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 2, staffing 1 and quality measures 2.
Inspectors recorded 43 health deficiencies across the three most recent survey cycles (11, 16, 16 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 38.1 per 100 beds, more than the state median of 28.4.
CMS lists 5 penalties in the period covered: fines totalling $84K and 2 payment denials.
Reported nurse staffing is 2.7 hours per resident per day (0.1 RN), close to the Illinois median of 3.3; nursing staff turnover is 50.9%.
Compared with county, state and nation
| Measure | This facility | Morgan Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 2 | 3.0 |
| Health citations, 3 cycles | 43 | 31 | 34 | 28.7 |
| Citations per 100 beds | 38.1 | 30.7 | 28.4 | 26.8 |
| Total nurse hours per resident day | 2.7 | 3.6 | 3.3 | 3.9 |
| RN hours per resident day | 0.1 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 50.9% | 50.9% | 43.4% | 45.8% |
| Fines listed | $84,491 | $105,079 | $45,123 | — |
County and state figures are medians across facilities (4 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Mar 2026, 25 Nov 2024.
Severity mix: G ×3 D ×14 E ×12 F ×11 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 9 Mar 2026 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 10 Mar 2026 |
| 9 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 10 Mar 2026 |
| 9 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 10 Mar 2026 |
| 25 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 19 Dec 2024 |
| 25 Nov 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Standard survey | 18 Dec 2024 |
| 25 Nov 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 6 Dec 2024 |
| 25 Nov 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 26 Nov 2024 |
| 25 Nov 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 26 Nov 2024 |
| 21 Aug 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Complaint investigation | 8 Sep 2024 |
| 21 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 8 Sep 2024 |
| 21 Aug 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | Complaint investigation | 8 Sep 2024 |
| 29 Mar 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 15 Apr 2024 |
| 27 Mar 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 15 Apr 2024 |
| 11 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 12 Jan 2024 |
| 8 Nov 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Standard survey | 15 Nov 2023 |
| 8 Nov 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | B | Standard survey | 15 Nov 2023 |
| 26 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Complaint investigation | 27 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Nov 2024 | Payment denial | — | 1 days |
| 25 Nov 2024 | Fine | $38,448 | |
| 21 Aug 2024 | Fine | $31,993 | |
| 8 Nov 2023 | Payment denial | — | 36 days |
| 8 Nov 2023 | Fine | $14,050 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 50.9%, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.7% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.2% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.7% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.1% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.4% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Arcadia Care Jacksonville, Llc. Chain: Arcadia Care (25 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Arcadia Care Management LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| Arcadia Care Management LLC | Adp of the snf | NOT APPLICABLE | 04/04/2025 |
| Curis Services LLC | Adp of the snf | NOT APPLICABLE | 01/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Morgan County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Jacksonville Skld Nur & Rehab | Jacksonville | 88 | 4 | 4 | 2 | 27 | 30.7 | $23K | 12 Mar 2026 |
| Grove Health & Rehab Ctr, Theabuse icon | Jacksonville | 175 | 1 | 1 | 1 | 31 | 17.7 | $105K | 2 Apr 2026 |
| Prairie Village Healthcare Ctr | Jacksonville | 126 | 1 | 3 | 1 | 22 | 17.5 | $132K | 23 Apr 2026 |
All 4 facilities in Morgan County
Questions and answers
How many deficiencies has Arcadia Care Jacksonville been cited for?
43 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Arcadia Care Jacksonville been fined?
Yes. CMS lists fines totalling $84K in the period covered, plus 2 payment denials.
How does staffing at Arcadia Care Jacksonville compare?
Reported total nurse staffing is 2.7 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Arcadia Care Jacksonville?
It is part of the Arcadia Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Arcadia Care Management LLC. Individual owners and managers are not listed on this site.
When was Arcadia Care Jacksonville last inspected?
The most recent survey or investigation in the CMS record is dated 9 Mar 2026; the most recent standard health survey was 9 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.