Elder Care Record

California › San Bernardino County › Redlands

Asistencia Villa Healthcare Center

1875 Barton Rd, Redlands, CA 92373

CCN 555379 · For-profit, corporation · 99 certified beds · chain Crystal Solorzano

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Asistencia Villa Healthcare Center is a For-profit, corporation nursing home in Redlands, California, certified for 99 beds and caring for about 93 residents a day.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 3, staffing 1 and quality measures 3.

Inspectors recorded 40 health deficiencies across the three most recent survey cycles (11, 10, 19 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 40.4 per 100 beds, fewer than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.8 hours per resident per day (0.6 RN), close to the California median of 4.2; nursing staff turnover is 50.3%.

40health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.8nurse hours per resident per daystate median 4.2
93%occupancy (residents ÷ beds)93 residents a day

Compared with county, state and nation

MeasureThis facilitySan Bernardino Co. medianCalifornia medianUS average
Overall star rating2433.0
Health citations, 3 cycles40274428.7
Citations per 100 beds40.434.351.126.8
Total nurse hours per resident day4.84.34.23.9
RN hours per resident day0.60.40.50.7
Nursing staff turnover50.3%42.0%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (55 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)11
Cycle 210
Cycle 319

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Dec 2025, 17 Oct 2024.

Severity mix: G ×1 D ×30 E ×5 F ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Dec 2025F0880Provide and implement an infection prevention and control program.FStandard survey7 Jan 2026
18 Dec 2025F0908Keep all essential equipment working safely.FStandard survey7 Jan 2026
18 Dec 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey7 Jan 2026
18 Dec 2025F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey7 Jan 2026
18 Dec 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey7 Jan 2026
18 Dec 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey7 Jan 2026
18 Dec 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey7 Jan 2026
18 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey7 Jan 2026
18 Dec 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey7 Jan 2026
18 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey7 Jan 2026
12 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation4 Jan 2026
7 Jul 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation11 Jul 2025
3 Apr 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DComplaint investigation24 Apr 2025
9 Jan 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation16 Jan 2025
17 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey17 Nov 2024
17 Oct 2024F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey17 Nov 2024
17 Oct 2024F0908Keep all essential equipment working safely.EStandard survey17 Nov 2024
17 Oct 2024F0637Assess the resident when there is a significant change in conditionDStandard survey17 Nov 2024
17 Oct 2024F0641Ensure each resident receives an accurate assessment.DStandard survey17 Nov 2024
17 Oct 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey17 Nov 2024
17 Oct 2024F0881Implement a program that monitors antibiotic use.DStandard survey17 Nov 2024
25 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation14 Aug 2024
18 Jun 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation18 Jul 2024
16 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation16 Jun 2024
4 Dec 2023F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint investigation20 Dec 2023
15 Sep 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation27 Sep 2023
11 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation12 Sep 2023
11 Aug 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey12 Sep 2023
11 Aug 2023F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey12 Sep 2023
11 Aug 2023F0908Keep all essential equipment working safely.EStandard survey12 Sep 2023
11 Aug 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey12 Sep 2023
11 Aug 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey12 Sep 2023
11 Aug 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey12 Sep 2023
11 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey12 Sep 2023
11 Aug 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey12 Sep 2023
11 Aug 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey12 Sep 2023
11 Aug 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey12 Sep 2023
11 Aug 2023F0880Provide and implement an infection prevention and control program.DStandard survey12 Sep 2023
5 Aug 2023F0760Ensure that residents are free from significant medication errors.DComplaint investigation15 Aug 2023
2 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation15 Aug 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.79 h
Nurse aides2.44 h
LPN1.78 h
RN0.57 h
Weekend total4.53 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 50.3%, RNs 58.8%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.9%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.8%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.8%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.4%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.7%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay23.1%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay9.8%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.4%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Avpa, Llc. Chain: Crystal Solorzano (9 facilities).

OrganisationRole in the CMS recordInterestSince
Avpa 1875 LLC5% or greater direct ownership interestNO PERCENTAGE PROVIDED05/22/2024
Avpa, LLC5% or greater direct ownership interestNO PERCENTAGE PROVIDED01/13/2023
Avpa 1875 LLCOperational/managerial controlNOT APPLICABLE05/22/2024
Renew Health Consulting Services LLCOperational/managerial controlNOT APPLICABLE01/13/2023
Renew Health Consulting Services LLCAdp of the snfNOT APPLICABLE01/13/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in San Bernardino County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Apple Valley Care CenterApple Valley995532323.2$8K12 Mar 2026
Citrus Nursing CenterFontana995422222.2$7K31 Jul 2025
Community Convalescent Center of San BernardinoSan Bernardino845541214.3—24 Apr 2025
Community Extended Care Hospital of MontclairMontclair1405531913.6—26 Feb 2026
Grand Terrace Health Care CenterGrand Terrace595542745.8—5 Mar 2026
Heritage Park Nursing CenterUpland705542130.0—13 May 2026
Hillcrest Nursing HomeSan Bernardino595532033.9—18 Nov 2025
Montclair Manor Care CenterMontclair595442745.8—30 Apr 2025

All 55 facilities in San Bernardino County

Questions and answers

How many deficiencies has Asistencia Villa Healthcare Center been cited for?

40 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Asistencia Villa Healthcare Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Asistencia Villa Healthcare Center compare?

Reported total nurse staffing is 4.8 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Asistencia Villa Healthcare Center?

It is part of the Crystal Solorzano chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Avpa 1875 LLC, Avpa, LLC and Avpa 1875 LLC. Individual owners and managers are not listed on this site.

When was Asistencia Villa Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 18 Dec 2025; the most recent standard health survey was 18 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.