Heritage Gardens Health Care CenterCMS ratings, inspections and fines
- Address
- 25271 Barton Rd, Loma Linda, CA 92354
- CCN
- 055183
- Ownership type
- For-profit, corporation
- Certified beds
- 110
- Residents per day
- 102
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Heritage Gardens Health Care Center an overall rating of 4 of 5 stars. The last standard survey was on 7 May 2026. The latest survey cycle has 12 health citations. The median for nursing homes in California is 14. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | San Bernardino County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 55 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 7 May 2026 | 12 | 14 |
| Cycle 2 | 16 Jan 2025 | 11 | 14 |
| Cycle 3 | No date | 23 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Jul 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 7 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 5 Jun 2026 |
Survey cycle 2: 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 May 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 23 May 2025 |
| 16 Jan 2025 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 11 Feb 2025 |
| 16 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 11 Feb 2025 |
| 16 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 11 Feb 2025 |
| 16 Jan 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 11 Feb 2025 |
| 16 Jan 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 11 Feb 2025 |
| 16 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Feb 2025 |
| 16 Jan 2025 | F0839 | Employ staff that are licensed, certified, or registered in accordance with state laws. | D | Complaint investigation | 11 Feb 2025 |
| 16 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 11 Feb 2025 |
| 12 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 30 Dec 2024 |
| 5 Sep 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 30 Sep 2024 |
Survey cycle 3: 23 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 May 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 17 May 2024 |
| 19 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 2 Jan 2024 |
| 4 Nov 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 14 Nov 2023 |
| 29 Sep 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 16 Oct 2023 |
| 24 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 9 Oct 2023 |
| 10 Sep 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 27 Sep 2023 |
| 15 Jul 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Aug 2022 |
| 15 Jul 2022 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 16 Aug 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 3.81 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.31 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 1.13 | 1.20 | |
| Nurse aides | 2.37 | 2.65 | |
| All nurse staff, weekends | 3.48 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 100.0%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 100.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.5% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.4% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.9% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 0.6% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Heritage Health Care, Inc.
- Chain
- Progressive Health Care Centers (5 homes in the CMS chain file)
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in San Bernardino County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Loma Linda Post Acute | Loma Linda | 4 of 5 | 10 | $0 | 3 Jul 2025 | |
| Asistencia Villa Healthcare Center | Redlands | 2 of 5 | 11 | $0 | 18 Dec 2025 | |
| Totally Kids Rehabilitation Hospital - D/P SNF | Loma Linda | 5 of 5 | 7 | $0 | 16 Apr 2026 | |
| The Canyons Post-Acute | Colton | 2 of 5 | 15 | $66,158 | 18 Jun 2026 | |
| Brookside Healthcare Center | Redlands | 3 of 5 | 12 | $0 | 25 Oct 2024 | |
| Meadows Ridge Care Center | Colton | 4 of 5 | 7 | $9,032 | 29 Jan 2026 | |
| Madison Grove Post Acute | Redlands | 3 of 5 | 12 | $9,110 | 17 Sep 2025 | |
| Redlands Healthcare Center | Redlands | 4 of 5 | 6 | $0 | 23 Apr 2026 | |
| Redlands Comm Hosp D/P SNF | Redlands | 4 of 5 | 5 | $0 | 4 Dec 2025 | |
| Grand Terrace Health Care Center | Grand Terrace | 5 of 5 | 3 | $0 | 5 Mar 2026 | |
| Plymouth Village | Redlands | 4 of 5 | 7 | $0 | 19 Jun 2025 | |
| Highland Care Center of Redlands | Redlands | 3 of 5 | 15 | $0 | 11 Jun 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Heritage Gardens Health Care Center (CCN 055183). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/heritage-gardens-health-care-center-loma-linda-ca-055183/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Heritage Gardens Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 2 Jul 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 16 Jan 2025.
- Who operates Heritage Gardens Health Care Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Progressive Health Care Centers. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Heritage Gardens Health Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.