Elder Care Record

Connecticut › Capitol County › Windsor

Autumn Lake Healthcare At Windsor

581 Poquonock Ave, Windsor, CT 06095

CCN 075011 · For-profit, corporation · 108 certified beds

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Autumn Lake Healthcare At Windsor is a For-profit, corporation nursing home in Windsor, Connecticut, certified for 108 beds and caring for about 100 residents a day.

CMS gives it 1 of 5 stars overall, below the Connecticut median of 3; the health inspection rating is 1, staffing 2 and quality measures 2.

Inspectors recorded 51 health deficiencies across the three most recent survey cycles (31, 15, 5 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 47.2 per 100 beds, more than the state median of 29.2.

CMS lists 2 penalties in the period covered: fines totalling $191K.

Reported nurse staffing is 3.3 hours per resident per day (0.4 RN), close to the Connecticut median of 3.7; nursing staff turnover is 50.6%.

CMS flags that the facility carries the CMS abuse icon.

51health deficiencies, 3 survey cycles1 at actual harm or worse
$191Kfines listed by CMS2 penalties in period
3.3nurse hours per resident per daystate median 3.7
92%occupancy (residents ÷ beds)100 residents a day

Compared with county, state and nation

MeasureThis facilityCapitol Co. medianConnecticut medianUS average
Overall star rating1333.0
Health citations, 3 cycles51373528.7
Citations per 100 beds47.227.329.226.8
Total nurse hours per resident day3.33.63.73.9
RN hours per resident day0.40.60.60.7
Nursing staff turnover50.6%33.9%35.9%45.8%
Fines listed$190,822$8,018$8,021—

County and state figures are medians across facilities (65 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)31
Cycle 215
Cycle 35

Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Mar 2026, 12 Mar 2024.

Severity mix: G ×1 D ×30 E ×14 F ×1 B ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 Apr 2026F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint investigation15 May 2026
11 Mar 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GStandard survey20 Apr 2026
11 Mar 2026F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FStandard survey20 Apr 2026
11 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey20 Apr 2026
11 Mar 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey20 Apr 2026
11 Mar 2026F0730Observe each nurse aide's job performance and give regular training.EStandard survey20 Apr 2026
11 Mar 2026F0759Ensure medication error rates are not 5 percent or greater.EStandard survey20 Apr 2026
11 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey20 Apr 2026
11 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey20 Apr 2026
11 Mar 2026F0881Implement a program that monitors antibiotic use.EStandard survey20 Apr 2026
11 Mar 2026F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.EStandard survey20 Apr 2026
11 Mar 2026F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey20 Apr 2026
11 Mar 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey20 Apr 2026
11 Mar 2026F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DStandard survey20 Apr 2026
11 Mar 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey20 Apr 2026
11 Mar 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey20 Apr 2026
11 Mar 2026F0610Respond appropriately to all alleged violations.DStandard survey20 Apr 2026
11 Mar 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey20 Apr 2026
11 Mar 2026F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey20 Apr 2026
11 Mar 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey20 Apr 2026
11 Mar 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey20 Apr 2026
11 Mar 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey20 Apr 2026
11 Mar 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard survey20 Apr 2026
11 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey20 Apr 2026
11 Mar 2026F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey20 Apr 2026
11 Mar 2026F0880Provide and implement an infection prevention and control program.DStandard survey20 Apr 2026
11 Mar 2026F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey20 Apr 2026
11 Mar 2026F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey20 Apr 2026
11 Mar 2026F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.BStandard survey20 Apr 2026
11 Mar 2026F0641Ensure each resident receives an accurate assessment.BStandard survey20 Apr 2026
11 Mar 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.BStandard survey20 Apr 2026
9 Jun 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation2 Jun 2025
12 Mar 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EStandard survey15 Mar 2024
12 Mar 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey15 Mar 2024
12 Mar 2024F0850Hire a qualified full-time social worker in a facility with more than 120 beds.EComplaint investigation15 Mar 2024
12 Mar 2024F0880Provide and implement an infection prevention and control program.EStandard survey7 May 2024
12 Mar 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey15 Mar 2024
12 Mar 2024F0660Plan the resident's discharge to meet the resident's goals and needs.DStandard survey7 May 2024
12 Mar 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey15 Mar 2024
12 Mar 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey15 Mar 2024
12 Mar 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey7 May 2024
12 Mar 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey15 Mar 2024
12 Mar 2024F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey15 Mar 2024
12 Mar 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey15 Mar 2024
12 Mar 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey15 Mar 2024
12 Mar 2024F0641Ensure each resident receives an accurate assessment.BStandard survey15 Mar 2024
7 Dec 2021F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey17 Feb 2022
7 Dec 2021F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey17 Feb 2022
7 Dec 2021F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey17 Feb 2022
7 Dec 2021F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey17 Feb 2022
7 Dec 2021F0641Ensure each resident receives an accurate assessment.BStandard survey17 Feb 2022

Penalties

DateTypeAmountDetail
11 Mar 2026Fine$171,390
12 Mar 2024Fine$19,432

Staffing

Total nursing3.34 h
Nurse aides2.09 h
LPN0.83 h
RN0.41 h
Weekend total3.15 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 50.6%, RNs 46.2%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityConnecticut medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay24.7%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%1.2%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.7%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.4%15.3%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.5%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.6%17.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Windsor Health And Rehabilitation Center Llc.

OrganisationRole in the CMS recordInterestSince
Windsor Health and Rehabilitation Center LLC5% or greater direct ownership interestNO PERCENTAGE PROVIDED01/01/2016

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Capitol County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
60 WestRocky Hill955551616.8—24 Jun 2025
Autumn Lake Healthcare At New BritainNew Britain282552258.9—24 Apr 2026
Bradley Home Infirmary/PavilionMeriden305451860.0$8K3 Feb 2026
Elim Park Baptist Home, IncCheshire905451921.1$8K13 Sep 2024
Jefferson HouseNewington1045452524.0—28 Jan 2025
Jerome HomeNew Britain945452122.3$8K25 Jul 2025
John L. Levitow Health Care CenterRocky Hill1255451512.0—25 Feb 2025
Livewell ConnecticutPlantsville12054597.5—23 Apr 2026

All 65 facilities in Capitol County

Questions and answers

How many deficiencies has Autumn Lake Healthcare At Windsor been cited for?

51 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.

Has Autumn Lake Healthcare At Windsor been fined?

Yes. CMS lists fines totalling $191K in the period covered.

How does staffing at Autumn Lake Healthcare At Windsor compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.

Who operates Autumn Lake Healthcare At Windsor?

Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Windsor Health and Rehabilitation Center LLC. Individual owners and managers are not listed on this site.

When was Autumn Lake Healthcare At Windsor last inspected?

The most recent survey or investigation in the CMS record is dated 14 Apr 2026; the most recent standard health survey was 11 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.