Elder Care Record

Texas › Bexar County › San Antonio

Avir At Heritage

5437 Eisenhauer Road, San Antonio, TX 78218

CCN 675858 · For-profit, corporation · 150 certified beds · chain Avir Health Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Avir At Heritage is a For-profit, corporation nursing home in San Antonio, Texas, certified for 150 beds and caring for about 94 residents a day.

CMS gives it 3 of 5 stars overall, equal to the Texas median; the health inspection rating is 4, staffing 1 and quality measures 3.

Inspectors recorded 31 health deficiencies across the three most recent survey cycles (9, 12, 10 by cycle, most recent first), none at the actual-harm level. That is 20.7 per 100 beds, about the same as the state median of 22.5.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.3 hours per resident per day (0.2 RN), close to the Texas median of 3.3; nursing staff turnover is 54.3%.

31health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.3nurse hours per resident per daystate median 3.3
62%occupancy (residents ÷ beds)94 residents a day

Compared with county, state and nation

MeasureThis facilityBexar Co. medianTexas medianUS average
Overall star rating3233.0
Health citations, 3 cycles31382528.7
Citations per 100 beds20.732.622.526.8
Total nurse hours per resident day3.33.33.33.9
RN hours per resident day0.20.40.40.7
Nursing staff turnover54.3%50.0%52.1%45.8%
Fines listed$0$15,616$16,801—

County and state figures are medians across facilities (62 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 212
Cycle 310

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Apr 2025, 23 Feb 2024.

Severity mix: D ×23 E ×7 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Jun 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation5 Jun 2026
27 Nov 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation28 Nov 2025
27 Nov 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation28 Nov 2025
18 Sep 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint investigation19 Sep 2025
25 Apr 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation26 Apr 2025
25 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation26 Apr 2025
25 Apr 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DComplaint investigation26 Apr 2025
25 Apr 2025F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint investigation26 Apr 2025
25 Apr 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation26 Apr 2025
8 Apr 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation9 Apr 2025
8 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation9 Apr 2025
8 Apr 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation9 Apr 2025
19 Mar 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation20 Mar 2025
19 Mar 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint investigation20 Mar 2025
19 Mar 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation20 Mar 2025
19 Mar 2025F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint investigation20 Mar 2025
14 Feb 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation15 Feb 2025
23 Feb 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey24 Feb 2024
23 Feb 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey24 Feb 2024
23 Feb 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey24 Feb 2024
23 Feb 2024F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CStandard survey24 Feb 2024
2 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation3 Feb 2024
13 Jan 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey14 Jan 2023
13 Jan 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey14 Jan 2023
13 Jan 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey14 Jan 2023
13 Jan 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey14 Jan 2023
13 Jan 2023F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey14 Jan 2023
13 Jan 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey14 Jan 2023
13 Jan 2023F0687Provide appropriate foot care.DStandard survey14 Jan 2023
13 Jan 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey14 Jan 2023
13 Jan 2023F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey14 Jan 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.26 h
Nurse aides2.06 h
LPN1.04 h
RN0.16 h
Weekend total2.8 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 54.3%, RNs 75.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay20.0%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.3%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.8%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay16.2%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.4%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.9%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: West Wharton County Hospital District. Chain: Avir Health Group (116 facilities).

OrganisationRole in the CMS recordInterestSince
5437 Eisenhauser Rd Opco, LLCOperational/managerial controlNOT APPLICABLE10/01/2025
5437 Eisenhauer Rd Property Owner, LLCAdp of the snfNOT APPLICABLE10/01/2025
5437 Eisenhauser Rd Opco, LLCAdp of the snfNOT APPLICABLE03/12/2026
Ana Tx Holdings, LLCAdp of the snfNOT APPLICABLE10/01/2025
Welltower IncAdp of the snfNOT APPLICABLE10/01/2025
Welltower Nnn Group, LLCAdp of the snfNOT APPLICABLE10/01/2025
Welltower Op, LLCAdp of the snfNOT APPLICABLE10/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bexar County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Army Residence CommunitySan Antonio915541819.8—5 Jun 2025
Coronado At Stone OakSan Antonio1125432421.4—28 Jan 2026
Lakeside Nursing and Rehabilitation CenterSan Antonio1185422319.5$15K5 Jun 2026
The Mission At Blue Skies of Texas EastSan Antonio805442531.3$17K8 Aug 2025
Morningside ManorSan Antonio1474332617.7$5K11 Apr 2026
Pecan Valley Rehabilitation and HealthcareSan Antonio1244412520.2—29 Apr 2026
Remington Transitional Care of San AntonioSan Antonio604332338.3—15 Dec 2025
San Pedro ManorSan Antonio1504323020.0$24K30 Apr 2026

All 62 facilities in Bexar County

Questions and answers

How many deficiencies has Avir At Heritage been cited for?

31 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Avir At Heritage been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Avir At Heritage compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Avir At Heritage?

It is part of the Avir Health Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include 5437 Eisenhauser Rd Opco, LLC. Individual owners and managers are not listed on this site.

When was Avir At Heritage last inspected?

The most recent survey or investigation in the CMS record is dated 4 Jun 2026; the most recent standard health survey was 25 Apr 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.