Montana › Cascade County › Great Falls
Benefis Senior Services - Eastview
2621 15th Ave S, Great Falls, MT 59405
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Benefis Senior Services - Eastview, in Great Falls, Montana, is certified for 64 beds under non-profit, corporation ownership.
CMS gives it 2 of 5 stars overall, below the Montana median of 3; the health inspection rating is 2, staffing 4 and quality measures 3.
Inspectors recorded 40 health deficiencies across the three most recent survey cycles (18, 4, 18 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 62.5 per 100 beds, more than the state median of 40.0.
CMS lists 3 penalties in the period covered: fines totalling $99K and 1 payment denial.
Reported nurse staffing is 4.1 hours per resident per day (1.1 RN), close to the Montana median of 3.9; nursing staff turnover is 53.4%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Cascade Co. median | Montana median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 40 | 36 | 27 | 28.7 |
| Citations per 100 beds | 62.5 | 61.8 | 40.0 | 26.8 |
| Total nurse hours per resident day | 4.1 | 4.1 | 3.9 | 3.9 |
| RN hours per resident day | 1.1 | 1.1 | 0.9 | 0.7 |
| Nursing staff turnover | 53.4% | 53.4% | 53.4% | 45.8% |
| Fines listed | $99,129 | $99,129 | $27,013 | — |
County and state figures are medians across facilities (4 in the county, 61 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Montana average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Jun 2025, 20 Jun 2024.
Severity mix: G ×3 D ×24 E ×9 F ×2 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Dec 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 30 Dec 2025 |
| 16 Dec 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 19 Nov 2025 |
| 23 Oct 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 14 Nov 2025 |
| 23 Oct 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 14 Nov 2025 |
| 23 Oct 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 14 Nov 2025 |
| 23 Oct 2025 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Complaint investigation | 14 Nov 2025 |
| 19 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 4 Jul 2025 |
| 19 Jun 2025 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 4 Jul 2025 |
| 31 Dec 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 21 Jan 2025 |
| 31 Dec 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 21 Jan 2025 |
| 9 Oct 2024 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | E | Complaint investigation | 30 Oct 2024 |
| 9 Oct 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 30 Oct 2024 |
| 29 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 21 Feb 2024 |
| 23 May 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0741 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | C | Standard survey | 14 Jun 2023 |
| 23 May 2023 | F0732 | Post nurse staffing information every day. | C | Standard survey | 14 Jun 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 23 Oct 2025 | Fine | $36,377 | |
| 29 Jul 2024 | Payment denial | — | 64 days |
| 29 Jul 2024 | Fine | $62,752 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Montana average. Turnover: nursing staff 53.4%, RNs 52.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Montana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 33.2% | 18.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 7.8% | 1.1% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.1% | 1.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 7.6% | 3.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.5% | 16.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 5.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 21.1% | 19.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Benefis Hospitals Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Benefis Health System, Inc. | Direct ownership interest | NOT APPLICABLE | 07/16/2008 |
| Benefis Health System, Inc. | Operational/managerial control | NOT APPLICABLE | 07/16/2008 |
| Benefis Health System, Inc. | Adp of the snf | NOT APPLICABLE | 07/16/2008 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cascade County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Benefis Senior Services - Grandview | Great Falls | 48 | 3 | 3 | 4 | 26 | 54.2 | $48K | 8 Jun 2026 |
| Park Place Transitional Care and Rehabilitation | Great Falls | 189 | 2 | 2 | 4 | 36 | 19.0 | $130K | 9 Apr 2026 |
| Benefis Senior Services - Westviewabuse icon | Great Falls | 34 | 1 | 2 | 1 | 21 | 61.8 | $14K | 18 Jun 2026 |
All 4 facilities in Cascade County
Questions and answers
How many deficiencies has Benefis Senior Services - Eastview been cited for?
40 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Montana median is 27 per facility.
Has Benefis Senior Services - Eastview been fined?
Yes. CMS lists fines totalling $99K in the period covered, plus 1 payment denial.
How does staffing at Benefis Senior Services - Eastview compare?
Reported total nurse staffing is 4.1 hours per resident per day against a Montana median of 3.9 and a national average of 3.9.
Who operates Benefis Senior Services - Eastview?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Benefis Health System, Inc. and Benefis Health System, Inc.. Individual owners and managers are not listed on this site.
When was Benefis Senior Services - Eastview last inspected?
The most recent survey or investigation in the CMS record is dated 16 Dec 2025; the most recent standard health survey was 19 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.