Montana › Cascade County › Great Falls
Benefis Senior Services - Westview
500 15th Ave S, Great Falls, MT 59405
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Benefis Senior Services - Westview, in Great Falls, Montana, is certified for 34 beds under non-profit, corporation ownership.
CMS gives it 1 of 5 stars overall, below the Montana median of 3; the health inspection rating is 2, staffing 1 and quality measures 1.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (16, 5, 0 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 61.8 per 100 beds, more than the state median of 40.0.
CMS lists 1 penalty in the period covered: fines totalling $14K.
Reported nurse staffing is 3.2 hours per resident per day (0.6 RN), close to the Montana median of 3.9.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Cascade Co. median | Montana median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 21 | 36 | 27 | 28.7 |
| Citations per 100 beds | 61.8 | 61.8 | 40.0 | 26.8 |
| Total nurse hours per resident day | 3.2 | 4.1 | 3.9 | 3.9 |
| RN hours per resident day | 0.6 | 1.1 | 0.9 | 0.7 |
| Nursing staff turnover | — | 53.4% | 53.4% | 45.8% |
| Fines listed | $13,865 | $99,129 | $27,013 | — |
County and state figures are medians across facilities (4 in the county, 61 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Montana average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 May 2025, 20 Jun 2024.
Severity mix: G ×2 D ×13 E ×5 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Jun 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 18 Jun 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 18 Jun 2026 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 20 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 6 Jun 2025 |
| 20 May 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0564 | Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges. | D | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 6 Jun 2025 |
| 20 May 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 6 Jun 2025 |
| 10 Feb 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 19 Feb 2025 |
| 20 Jun 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 3 Jul 2024 |
| 20 Jun 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 3 Jul 2024 |
| 20 Jun 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 3 Jul 2024 |
| 20 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 3 Jul 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 20 May 2025 | Fine | $13,865 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Montana average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Montana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 35.4% | 18.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 9.5% | 1.1% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 7.3% | 1.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.9% | 3.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 35.2% | 16.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 18.2% | 5.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.4% | 19.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Benefis Hospitals Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Benefis Health System, Inc. | Operational/managerial control | NOT APPLICABLE | 07/16/2008 |
| Benefis Health System, Inc. | Adp of the snf | NOT APPLICABLE | 07/16/2008 |
| Moss Adams LLP | Adp of the snf | NOT APPLICABLE | 01/01/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cascade County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Benefis Senior Services - Grandview | Great Falls | 48 | 3 | 3 | 4 | 26 | 54.2 | $48K | 8 Jun 2026 |
| Benefis Senior Services - Eastviewabuse icon | Great Falls | 64 | 2 | 2 | 4 | 40 | 62.5 | $99K | 16 Dec 2025 |
| Park Place Transitional Care and Rehabilitation | Great Falls | 189 | 2 | 2 | 4 | 36 | 19.0 | $130K | 9 Apr 2026 |
All 4 facilities in Cascade County
Questions and answers
How many deficiencies has Benefis Senior Services - Westview been cited for?
21 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Montana median is 27 per facility.
Has Benefis Senior Services - Westview been fined?
Yes. CMS lists fines totalling $14K in the period covered.
How does staffing at Benefis Senior Services - Westview compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Montana median of 3.9 and a national average of 3.9.
Who operates Benefis Senior Services - Westview?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Benefis Health System, Inc.. Individual owners and managers are not listed on this site.
When was Benefis Senior Services - Westview last inspected?
The most recent survey or investigation in the CMS record is dated 18 Jun 2026; the most recent standard health survey was 20 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.