North Carolina › Jones County › Pollocksville
Brook Stone Living Center
8990 Highway 17 South, Pollocksville, NC 28573
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 80 beds, Brook Stone Living Center serves Pollocksville in Jones County, North Carolina and has taken Medicare and Medicaid residents since 1991.
CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 3, staffing 1 and quality measures 2.
Inspectors recorded 19 health deficiencies across the three most recent survey cycles (3, 8, 8 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 23.8 per 100 beds, more than the state median of 15.6.
CMS lists 1 penalty in the period covered: fines totalling $19K.
Reported nurse staffing is 3.2 hours per resident per day (0.4 RN), close to the North Carolina median of 3.5; nursing staff turnover is 38.6%.
Compared with county, state and nation
| Measure | This facility | Jones Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 19 | 19 | 16 | 28.7 |
| Citations per 100 beds | 23.8 | 23.8 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.2 | 3.5 | 3.9 |
| RN hours per resident day | 0.4 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 38.6% | 38.6% | 48.6% | 45.8% |
| Fines listed | $18,600 | $18,600 | $8,512 | — |
County and state figures are medians across facilities (1 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Jun 2025, 1 May 2024.
Severity mix: J ×1 D ×13 E ×2 F ×1 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Jun 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 23 Jun 2025 |
| 4 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 20 Jun 2025 |
| 4 Jun 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Complaint investigation | 23 Jun 2025 |
| 1 May 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 28 May 2024 |
| 1 May 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 22 May 2024 |
| 1 May 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 28 May 2024 |
| 1 May 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 28 May 2024 |
| 1 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 May 2024 |
| 1 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 31 May 2024 |
| 1 May 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 7 Jun 2024 |
| 1 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 7 Jun 2024 |
| 25 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 12 Sep 2023 |
| 20 Jan 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Standard survey | 23 Feb 2023 |
| 20 Jan 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 23 Feb 2023 |
| 20 Jan 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 22 Feb 2023 |
| 20 Jan 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 10 Feb 2023 |
| 20 Jan 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 24 Feb 2023 |
| 20 Jan 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 16 Feb 2023 |
| 20 Jan 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 24 Feb 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Aug 2023 | Fine | $18,600 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 38.6%, RNs 42.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.8% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.6% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.1% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.4% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.3% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.6% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Am Health Care Services, Inc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Brook Stone Living Center been cited for?
19 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Brook Stone Living Center been fined?
Yes. CMS lists fines totalling $19K in the period covered.
How does staffing at Brook Stone Living Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Brook Stone Living Center?
Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Brook Stone Living Center last inspected?
The most recent survey or investigation in the CMS record is dated 4 Jun 2025; the most recent standard health survey was 4 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.