Canterbury Health Care FacilityCMS ratings, inspections and fines
- Address
- 1720 Knowles Road, Phenix City, AL 36869
- CCN
- 015382
- Ownership type
- For-profit, corporation
- Certified beds
- 137
- Residents per day
- 130
- CMS flags
- No standard survey in more than 2 years
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Canterbury Health Care Facility an overall rating of 2 of 5 stars. The last standard survey was on 2 Jun 2023. The latest survey cycle has 6 health citations. The median for nursing homes in Alabama is 3. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Russell County median | Alabama median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 4.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 3 homes in the county, 224 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Alabama median |
|---|---|---|---|
| Cycle 1 (latest) | 2 Jun 2023 | 6 | 3 |
| Cycle 2 | 23 Apr 2021 | 5 | 2 |
| Cycle 3 | No date | 2 | 3 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Jun 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 24 Aug 2023 |
| 2 Jun 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 7 Jul 2023 |
| 2 Jun 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 7 Jul 2023 |
| 2 Jun 2023 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 7 Jul 2023 |
| 2 Jun 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 7 Jul 2023 |
| 2 Jun 2023 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 7 Jul 2023 |
Survey cycle 2: 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Apr 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Standard survey | 31 Mar 2021 |
| 23 Apr 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 31 Mar 2021 |
| 23 Apr 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 28 May 2021 |
| 23 Apr 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 28 May 2021 |
| 23 Apr 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 28 May 2021 |
Survey cycle 3: 2 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 4 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 17 Aug 2023 |
| 13 Feb 2020 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 19 Mar 2020 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Alabama median | Alabama average (CMS) |
|---|---|---|---|
| All nurse staff | 4.07 | 3.90 | 3.88 |
| Registered nurses (RN) | 0.38 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.87 | 0.79 | |
| Nurse aides | 2.82 | 2.44 | |
| All nurse staff, weekends | 3.49 | 3.30 | 3.26 |
- Nurse staff turnover in a year
- 54.2%
- Nurse staff turnover, Alabama median
- 46.7%
- RN turnover in a year
- 50.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Alabama median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.3% | 11.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.8% | 11.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.8% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.8% | 20.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Canterbury Aop SNF Operations LLC
- Chain
- Venza Care Management (25 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Aop SNF Operations Holdings LLC | 5% or greater direct ownership interest | 100% | 1 Mar 2023 |
| CH Aop Holdings LLC | 5% or greater indirect ownership interest | 48% | 1 Mar 2023 |
| SS Aop Holdings LLC | 5% or greater indirect ownership interest | 23% | 1 Mar 2023 |
| Aop Opco Manager LLC | Operational/managerial control | 1 Mar 2023 | |
| Melb Opco Manager LLC | Operational/managerial control | 1 Dec 2025 | |
| Vertex Financial Services LLC | Operational/managerial control | 1 Jan 2025 | |
| Melb Opco Manager LLC | Adp of the snf | 30 Dec 2025 | |
| Vertex Financial Services LLC | Adp of the snf | 30 Dec 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Russell County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Parkwood Health Care Facility | Phenix City | 5 of 5 | 4 | $0 | 13 Feb 2026 | |
| Bridgeway Health and Rehabilitation Center | Phenix City | 3 of 5 | 2 | $0 | 9 Jan 2020 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Alabama Department of Public Health: filing complaintsThe complaint page of the State Survey Agency for Alabama, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Canterbury Health Care Facility (CCN 015382). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/canterbury-health-care-facility-phenix-city-al-015382/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Canterbury Health Care Facility last inspected?
- The latest inspection with a citation in the CMS record was on 4 Oct 2023. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 23 Apr 2021. CMS marks the last health inspection of this home as more than 2 years old.
- Who operates Canterbury Health Care Facility?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Venza Care Management. The CMS ownership file names 3 organisations for operational or managerial control. This site does not show the names of persons.
- Is Canterbury Health Care Facility a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Alabama as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.