Elder Care Record

Michigan › Livingston County › Brighton

Caretel Inns of Brighton

1014 E Grand River, Brighton, MI 48116

CCN 235615 · For-profit, corporation · 60 certified beds · chain Symphony Care Network

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Caretel Inns of Brighton, in Brighton, Michigan, is certified for 60 beds under for-profit, corporation ownership and belongs to the Symphony Care Network chain.

CMS gives it 2 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.

Inspectors recorded 29 health deficiencies across the three most recent survey cycles (6, 9, 14 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 48.3 per 100 beds, more than the state median of 29.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.0 hours per resident per day (0.9 RN), close to the Michigan median of 3.8; nursing staff turnover is 68.1%.

29health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.0nurse hours per resident per daystate median 3.8
95%occupancy (residents ÷ beds)57 residents a day

Compared with county, state and nation

MeasureThis facilityLivingston Co. medianMichigan medianUS average
Overall star rating2333.0
Health citations, 3 cycles29272928.7
Citations per 100 beds48.327.229.426.8
Total nurse hours per resident day4.03.93.83.9
RN hours per resident day0.90.90.70.7
Nursing staff turnover68.1%52.4%44.6%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (6 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 29
Cycle 314

Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Feb 2026, 23 Oct 2024.

Severity mix: G ×2 D ×18 E ×3 F ×6

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Feb 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey6 Mar 2026
11 Feb 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation6 Mar 2026
11 Feb 2026F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey6 Mar 2026
11 Feb 2026F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint investigation6 Mar 2026
11 Feb 2026F0759Ensure medication error rates are not 5 percent or greater.DStandard survey6 Mar 2026
12 Nov 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation26 Nov 2025
6 Feb 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation4 Mar 2025
6 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation4 Mar 2025
23 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey14 Nov 2024
23 Oct 2024F0880Provide and implement an infection prevention and control program.FStandard survey14 Nov 2024
23 Oct 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey14 Nov 2024
23 Oct 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey14 Nov 2024
23 Oct 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey14 Nov 2024
23 Oct 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey14 Nov 2024
23 Oct 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey14 Nov 2024
21 May 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation7 Jun 2024
21 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation7 Jun 2024
11 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation29 Mar 2024
29 Jan 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation16 Feb 2024
29 Jan 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation16 Feb 2024
16 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.FStandard survey8 Dec 2023
16 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey8 Dec 2023
16 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey8 Dec 2023
16 Nov 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey9 Oct 2023
16 Nov 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey8 Dec 2023
16 Nov 2023F0610Respond appropriately to all alleged violations.DStandard survey8 Dec 2023
16 Nov 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation8 Dec 2023
5 Oct 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EComplaint investigation13 Oct 2023
5 Oct 2023F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation13 Oct 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.97 h
Nurse aides1.89 h
LPN1.16 h
RN0.92 h
Weekend total3.31 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 68.1%, RNs 60.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.7%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.8%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay10.3%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.2%0.8%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay9.6%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.8%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Symphony Of Brighton Healthcare Center, Llc. Chain: Symphony Care Network (7 facilities).

OrganisationRole in the CMS recordInterestSince
Symphony of Michigan Holdings LLC5% or greater direct ownership interest100%09/01/2019
Benoit Holdings LLC5% or greater indirect ownership interest20%09/01/2019
Calumet South LLC5% or greater indirect ownership interest5%09/01/2019
Gzlt Holdings LLC5% or greater indirect ownership interest10%09/01/2019
Truist5% or greater security interestNOT APPLICABLE09/01/2019
Drake Louis Enterprise, LLCOperational/managerial controlNOT APPLICABLE09/01/2019

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Livingston County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
The Willows At HowellHowell565441425.0—31 Mar 2026
Wellbridge of PinckneyPinckney1005432222.0—18 Dec 2025
Medilodge of LivingstonHowell1253332721.6—7 Jan 2026
Wellbridge of BrightonHowell883342629.5$27K12 May 2026
Medilodge of HowellHowell2061145627.2$72K23 Mar 2026

All 6 facilities in Livingston County

Questions and answers

How many deficiencies has Caretel Inns of Brighton been cited for?

29 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.

Has Caretel Inns of Brighton been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Caretel Inns of Brighton compare?

Reported total nurse staffing is 4.0 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.

Who operates Caretel Inns of Brighton?

It is part of the Symphony Care Network chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Symphony of Michigan Holdings LLC, Benoit Holdings LLC and Calumet South LLC. Individual owners and managers are not listed on this site.

When was Caretel Inns of Brighton last inspected?

The most recent survey or investigation in the CMS record is dated 11 Feb 2026; the most recent standard health survey was 11 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.