Elder Care Record

Michigan › Livingston County › Howell

The Willows At Howell

1500 Byron Road, Howell, MI 48855

CCN 235707 · For-profit, corporation · 56 certified beds · chain Trilogy Health Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 56 beds, The Willows At Howell serves Howell in Livingston County, Michigan and has taken Medicare and Medicaid residents since 2015.

CMS gives it 5 of 5 stars overall, above the Michigan median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.

Inspectors recorded 14 health deficiencies across the three most recent survey cycles (1, 6, 7 by cycle, most recent first), none at the actual-harm level. That is 25.0 per 100 beds, about the same as the state median of 29.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.8 hours per resident per day (1.3 RN), close to the Michigan median of 3.8; nursing staff turnover is 34.4%.

14health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.8nurse hours per resident per daystate median 3.8
97%occupancy (residents ÷ beds)55 residents a day

Compared with county, state and nation

MeasureThis facilityLivingston Co. medianMichigan medianUS average
Overall star rating5333.0
Health citations, 3 cycles14272928.7
Citations per 100 beds25.027.229.426.8
Total nurse hours per resident day3.83.93.83.9
RN hours per resident day1.30.90.70.7
Nursing staff turnover34.4%52.4%44.6%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (6 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 26
Cycle 37

Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 31 Mar 2026, 22 Jan 2025.

Severity mix: D ×9 E ×2 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
31 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey17 Apr 2026
22 Jan 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey12 Feb 2025
22 Jan 2025F0638Assure that each resident’s assessment is updated at least once every 3 months.EStandard survey12 Feb 2025
22 Jan 2025F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey12 Feb 2025
22 Jan 2025F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey12 Feb 2025
22 Jan 2025F0880Provide and implement an infection prevention and control program.DStandard survey12 Feb 2025
12 Nov 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation4 Dec 2024
28 May 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation14 Jun 2024
20 Mar 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey16 Apr 2024
20 Mar 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey16 Apr 2024
20 Mar 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey16 Apr 2024
20 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey16 Apr 2024
20 Mar 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation16 Apr 2024
20 Mar 2024F0791Provide or obtain dental services for each resident.DComplaint investigation16 Apr 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.85 h
Nurse aides1.86 h
LPN0.71 h
RN1.27 h
Weekend total3.63 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 34.4%, RNs 30.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.7%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.5%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.9%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay8.1%10.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.0%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay0.0%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Trilogy Healthcare Of Livingston, Llc. Chain: Trilogy Health Services (123 facilities).

OrganisationRole in the CMS recordInterestSince
Continental Merger Sub LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2021
Northstar Healthcare Income Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2018
Northstar Healthcare Income Operating Partnership LP5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2018
Trilogy Holdings Nt-Hci, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2018
Keybank National Association5% or greater mortgage interestNOT APPLICABLE07/13/2018
Trilogy Management Services LLCOperational/managerial controlNOT APPLICABLE12/01/2015

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Livingston County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Wellbridge of PinckneyPinckney1005432222.0—18 Dec 2025
Medilodge of LivingstonHowell1253332721.6—7 Jan 2026
Wellbridge of BrightonHowell883342629.5$27K12 May 2026
Caretel Inns of BrightonBrighton602232948.3—11 Feb 2026
Medilodge of HowellHowell2061145627.2$72K23 Mar 2026

All 6 facilities in Livingston County

Questions and answers

How many deficiencies has The Willows At Howell been cited for?

14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.

Has The Willows At Howell been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at The Willows At Howell compare?

Reported total nurse staffing is 3.8 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.

Who operates The Willows At Howell?

It is part of the Trilogy Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Continental Merger Sub LLC, Northstar Healthcare Income Inc and Northstar Healthcare Income Operating Partnership LP. Individual owners and managers are not listed on this site.

When was The Willows At Howell last inspected?

The most recent survey or investigation in the CMS record is dated 31 Mar 2026; the most recent standard health survey was 31 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.