Elder Care Record

Kentucky › Campbell County › Fort Thomas

Carmel Manor

100 Carmel Manor Road, Fort Thomas, KY 41075

CCN 185208 · Non-profit, corporation · 95 certified beds · chain Carmelite Sisters For The Aged & Infirm

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Carmel Manor is a Non-profit, corporation nursing home in Fort Thomas, Kentucky, certified for 95 beds and caring for about 87 residents a day.

CMS gives it 1 of 5 stars overall, below the Kentucky median of 3; the health inspection rating is 1, staffing 3 and quality measures 1.

Inspectors recorded 38 health deficiencies across the three most recent survey cycles (12, 16, 10 by cycle, most recent first), 11 of them at the actual-harm or immediate-jeopardy level. That is 40.0 per 100 beds, more than the state median of 12.1.

CMS lists 5 penalties in the period covered: fines totalling $305K and 2 payment denials.

Reported nurse staffing is 4.0 hours per resident per day (0.7 RN), close to the Kentucky median of 3.7; nursing staff turnover is 79.0%.

38health deficiencies, 3 survey cycles11 at actual harm or worse
$305Kfines listed by CMS5 penalties in period
4.0nurse hours per resident per daystate median 3.7
91%occupancy (residents ÷ beds)87 residents a day

Compared with county, state and nation

MeasureThis facilityCampbell Co. medianKentucky medianUS average
Overall star rating1233.0
Health citations, 3 cycles38111028.7
Citations per 100 beds40.07.712.126.8
Total nurse hours per resident day4.04.33.73.9
RN hours per resident day0.70.80.70.7
Nursing staff turnover79.0%50.3%45.1%45.8%
Fines listed$305,116$0$0—

County and state figures are medians across facilities (5 in the county, 267 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)12
Cycle 216
Cycle 310

Dark bar: this facility. Grey bar: Kentucky average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 Dec 2025, 5 May 2023.

Severity mix: J ×7 G ×4 D ×19 E ×2 F ×6

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
1 Dec 2025F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard survey16 Dec 2025
1 Dec 2025F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard survey16 Dec 2025
1 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey16 Dec 2025
1 Dec 2025F0880Provide and implement an infection prevention and control program.FStandard survey16 Dec 2025
1 Dec 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey16 Dec 2025
1 Dec 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey16 Dec 2025
1 Dec 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey16 Dec 2025
1 Dec 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey16 Dec 2025
1 Dec 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey16 Dec 2025
1 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation16 Dec 2025
1 Dec 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey16 Dec 2025
1 Dec 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey16 Dec 2025
24 Jul 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation4 Sep 2025
24 Jul 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.JComplaint investigation4 Sep 2025
24 Jul 2025F0610Respond appropriately to all alleged violations.JComplaint investigation4 Sep 2025
24 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.JComplaint investigation4 Sep 2025
24 Jul 2025F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.JComplaint investigation4 Sep 2025
24 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation16 Dec 2025
24 Jul 2025F0880Provide and implement an infection prevention and control program.FComplaint investigation16 Dec 2025
24 Jul 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EComplaint investigation4 Sep 2025
15 Mar 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.JComplaint investigation16 Apr 2025
15 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation16 Apr 2025
15 Mar 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.GComplaint investigation16 Apr 2025
15 Mar 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation16 Apr 2025
15 Mar 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation16 Apr 2025
15 Mar 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation16 Apr 2025
15 Mar 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation16 Apr 2025
5 May 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey1 Aug 2023
17 Mar 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.GStandard survey22 Apr 2022
17 Mar 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey22 Apr 2022
17 Mar 2022F0880Provide and implement an infection prevention and control program.FStandard survey22 Apr 2022
17 Mar 2022F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey22 Apr 2022
17 Mar 2022F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey22 Apr 2022
17 Mar 2022F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey22 Apr 2022
17 Mar 2022F0759Ensure medication error rates are not 5 percent or greater.DStandard survey22 Apr 2022
17 Mar 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey22 Apr 2022
17 Mar 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey22 Apr 2022
17 Mar 2022F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey22 Apr 2022

Penalties

DateTypeAmountDetail
24 Jul 2025Payment denial—110 days
24 Jul 2025Fine$291,840
15 Mar 2025Payment denial—4 days
15 Mar 2025Fine$6,776
15 Mar 2025Fine$6,500

Staffing

Total nursing4.03 h
Nurse aides2.28 h
LPN1.03 h
RN0.72 h
Weekend total3.75 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Kentucky average. Turnover: nursing staff 79.0%, RNs 75.0%; 3 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityKentucky medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.2%13.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.2%1.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.0%3.5%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay4.6%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.5%13.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.0%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay13.4%15.0%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Carmel Manor Inc. Chain: Carmelite Sisters For The Aged & Infirm (9 facilities).

OrganisationRole in the CMS recordInterestSince
The Carmelite System IncOperational/managerial controlNOT APPLICABLE01/01/2013

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Campbell County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
St Elizabeth Ft Thomas SNFFort Thomas2045115.0—4 Aug 2022
Highlandspring of Ft ThomasFort Thomas14033396.4—11 Feb 2026
Coldspring Transitional Care CenterCold Spring143223117.7—24 Nov 2025
The Seasons At AlexandriaAlexandria1171131714.5$246K15 Aug 2025

All 5 facilities in Campbell County

Questions and answers

How many deficiencies has Carmel Manor been cited for?

38 health deficiencies across the three most recent survey cycles, 11 at the actual-harm or immediate-jeopardy level. The Kentucky median is 10 per facility.

Has Carmel Manor been fined?

Yes. CMS lists fines totalling $305K in the period covered, plus 2 payment denials.

How does staffing at Carmel Manor compare?

Reported total nurse staffing is 4.0 hours per resident per day against a Kentucky median of 3.7 and a national average of 3.9.

Who operates Carmel Manor?

It is part of the Carmelite Sisters For The Aged & Infirm chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include The Carmelite System Inc. Individual owners and managers are not listed on this site.

When was Carmel Manor last inspected?

The most recent survey or investigation in the CMS record is dated 1 Dec 2025; the most recent standard health survey was 1 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.