Elder Care Record

Minnesota › Olmsted County › Rochester

Charter House Inc

211 Northwest Second Street, Rochester, MN 55901

CCN 245282 · Non-profit, corporation · 32 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Charter House Inc is a Non-profit, corporation nursing home in Rochester, Minnesota, certified for 32 beds and caring for about 13 residents a day.

CMS gives it 5 of 5 stars overall, above the Minnesota median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.

Inspectors recorded 10 health deficiencies across the three most recent survey cycles (1, 5, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 31.3 per 100 beds, about the same as the state median of 30.0.

CMS lists 1 penalty in the period covered: fines totalling $9K.

Reported nurse staffing is 9.5 hours per resident per day (3.5 RN), above the Minnesota median of 4.2; nursing staff turnover is 53.8%.

10health deficiencies, 3 survey cycles1 at actual harm or worse
$9Kfines listed by CMS1 penalty in period
9.5nurse hours per resident per daystate median 4.2
41%occupancy (residents ÷ beds)13 residents a day

Compared with county, state and nation

MeasureThis facilityOlmsted Co. medianMinnesota medianUS average
Overall star rating5233.0
Health citations, 3 cycles10322028.7
Citations per 100 beds31.357.130.026.8
Total nurse hours per resident day9.54.34.23.9
RN hours per resident day3.51.51.00.7
Nursing staff turnover53.8%60.3%40.0%45.8%
Fines listed$8,824$14,518$0—

County and state figures are medians across facilities (8 in the county, 338 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 25
Cycle 34

Dark bar: this facility. Grey bar: Minnesota average per facility for the same cycle, as published by CMS. Standard health survey dates: 31 Dec 2025, 16 Oct 2024.

Severity mix: G ×1 D ×7 E ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 May 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation29 Jun 2026
16 Oct 2024F0880Provide and implement an infection prevention and control program.DStandard survey22 Nov 2024
16 Oct 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey22 Nov 2024
29 Aug 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation30 Sep 2024
29 Aug 2024F0610Respond appropriately to all alleged violations.DComplaint investigation30 Sep 2024
29 Aug 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.CComplaint investigation30 Sep 2024
12 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation9 Feb 2024
16 Nov 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey2 Jan 2024
16 Nov 2023F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey2 Jan 2024
16 Nov 2023F0880Provide and implement an infection prevention and control program.DStandard survey2 Jan 2024

Penalties

DateTypeAmountDetail
12 Feb 2024Fine$8,824

Staffing

Total nursing9.47 h
Nurse aides4.49 h
LPN1.5 h
RN3.47 h
Weekend total8.2 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Minnesota average. Turnover: nursing staff 53.8%, RNs 45.5%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMinnesota medianUS median
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.3%1.4%1.0%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Charterhouse Inc.

OrganisationRole in the CMS recordInterestSince
Life Care Services LLCOperational/managerial controlNOT APPLICABLE02/01/2025
Mayo ClinicOperational/managerial controlNOT APPLICABLE07/01/1981

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Olmsted County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Madonna Towers of RochesterRochester623341524.2$10K4 Jun 2026
Samaritan Bethany Home On EighthRochester1283341814.1$28K26 Mar 2026
Edenbrook of RochesterRochester812243644.4$53K15 Jun 2026
Edenbrook Rochester WestRochester482154185.4$15K13 May 2026
Rochester Rehabilitation and Living CenterRochester561143257.1—24 Jun 2026
Rochester Restorative Care CenterRochester851145362.4$387K13 Apr 2026
Stewartville Care Centerabuse iconStewartville501243060.0$12K18 Jun 2026

All 8 facilities in Olmsted County

Questions and answers

How many deficiencies has Charter House Inc been cited for?

10 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Minnesota median is 20 per facility.

Has Charter House Inc been fined?

Yes. CMS lists fines totalling $9K in the period covered.

How does staffing at Charter House Inc compare?

Reported total nurse staffing is 9.5 hours per resident per day against a Minnesota median of 4.2 and a national average of 3.9.

Who operates Charter House Inc?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Life Care Services LLC and Mayo Clinic. Individual owners and managers are not listed on this site.

When was Charter House Inc last inspected?

The most recent survey or investigation in the CMS record is dated 19 May 2026; the most recent standard health survey was 31 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.