Elder Care Record

Minnesota › Olmsted County › Rochester

Rochester Restorative Care Center

501 Eighth Avenue Southeast, Rochester, MN 55904

CCN 245184 · For-profit, corporation · 85 certified beds · chain North Shore Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Rochester Restorative Care Center, in Rochester, Minnesota, is certified for 85 beds under for-profit, corporation ownership and belongs to the North Shore Healthcare chain.

CMS gives it 1 of 5 stars overall, below the Minnesota median of 3; the health inspection rating is 1, staffing 4 and quality measures 2.

Inspectors recorded 53 health deficiencies across the three most recent survey cycles (19, 24, 10 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 62.4 per 100 beds, more than the state median of 30.0.

CMS lists 5 penalties in the period covered: fines totalling $387K and 2 payment denials.

Reported nurse staffing is 4.2 hours per resident per day (1.5 RN), close to the Minnesota median of 4.2; nursing staff turnover is 100.0%.

53health deficiencies, 3 survey cycles3 at actual harm or worse
$387Kfines listed by CMS5 penalties in period
4.2nurse hours per resident per daystate median 4.2
74%occupancy (residents ÷ beds)63 residents a day

Compared with county, state and nation

MeasureThis facilityOlmsted Co. medianMinnesota medianUS average
Overall star rating1233.0
Health citations, 3 cycles53322028.7
Citations per 100 beds62.457.130.026.8
Total nurse hours per resident day4.24.34.23.9
RN hours per resident day1.51.51.00.7
Nursing staff turnover100.0%60.3%40.0%45.8%
Fines listed$387,209$14,518$0—

County and state figures are medians across facilities (8 in the county, 338 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)19
Cycle 224
Cycle 310

Dark bar: this facility. Grey bar: Minnesota average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Mar 2026, 29 Jan 2025.

Severity mix: J ×2 G ×1 D ×33 E ×7 F ×8 C ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
13 Apr 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.JComplaint investigation13 May 2026
12 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey18 May 2026
12 Mar 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey18 May 2026
12 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey18 May 2026
12 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey18 May 2026
12 Mar 2026F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey18 May 2026
12 Mar 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey18 May 2026
12 Mar 2026F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey18 May 2026
12 Mar 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey18 May 2026
12 Mar 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey18 May 2026
12 Mar 2026F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DStandard survey18 May 2026
12 Mar 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey18 May 2026
12 Mar 2026F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey18 May 2026
12 Mar 2026F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey18 May 2026
12 Mar 2026F0880Provide and implement an infection prevention and control program.DStandard survey18 May 2026
12 Mar 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey18 May 2026
12 Mar 2026F0732Post nurse staffing information every day.CStandard survey18 May 2026
10 Sep 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint investigation30 Sep 2025
10 Sep 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation30 Sep 2025
29 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation20 Aug 2025
29 Jul 2025F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FComplaint investigation20 Aug 2025
29 Jul 2025F0865Have a plan that describes the process for conducting QAPI and QAA activities.FComplaint investigation20 Aug 2025
29 Jul 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FComplaint investigation20 Aug 2025
29 Jul 2025F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFComplaint investigation20 Aug 2025
29 Jul 2025F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation20 Aug 2025
29 Jul 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation20 Aug 2025
29 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation20 Aug 2025
29 Jul 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation20 Aug 2025
29 Jul 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation20 Aug 2025
29 Jul 2025F0730Observe each nurse aide's job performance and give regular training.CComplaint investigation20 Aug 2025
29 Jan 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey11 Mar 2025
29 Jan 2025F0880Provide and implement an infection prevention and control program.EStandard survey11 Mar 2025
29 Jan 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey11 Mar 2025
29 Jan 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey11 Mar 2025
29 Jan 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey11 Mar 2025
29 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey11 Mar 2025
29 Jan 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey11 Mar 2025
29 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey11 Mar 2025
29 Jan 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey11 Mar 2025
29 Jan 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation11 Mar 2025
29 Jan 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey11 Mar 2025
8 Oct 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation4 Nov 2024
8 Oct 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation4 Nov 2024
29 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey4 Jan 2024
29 Nov 2023F0880Provide and implement an infection prevention and control program.FStandard survey4 Jan 2024
29 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey4 Jan 2024
29 Nov 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey4 Jan 2024
29 Nov 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey4 Jan 2024
29 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey4 Jan 2024
29 Nov 2023F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey4 Jan 2024
29 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey4 Jan 2024
8 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation30 Nov 2023
8 Nov 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation30 Nov 2023

Penalties

DateTypeAmountDetail
12 Mar 2026Payment denial—5 days
12 Mar 2026Fine$168,280
29 Jul 2025Fine$145,385
8 Nov 2023Payment denial—33 days
8 Nov 2023Fine$73,544

Staffing

Total nursing4.18 h
Nurse aides2.3 h
LPN0.34 h
RN1.54 h
Weekend total3.83 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Minnesota average. Turnover: nursing staff 100.0%, RNs 100.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMinnesota medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay24.4%18.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay6.5%1.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.2%2.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.7%3.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.9%1.4%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay17.0%20.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.2%4.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay25.9%15.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Nsh Rochester East Llc. Chain: North Shore Healthcare (59 facilities).

OrganisationRole in the CMS recordInterestSince
Nshc Wisconsin LLC5% or greater direct ownership interest100%04/04/2017
North Shore Healthcare LLCOperational/managerial controlNOT APPLICABLE04/04/2017
Nshc Wisconsin LLCOperational/managerial controlNOT APPLICABLE04/04/2017

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Olmsted County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Charter House IncRochester325451031.3$9K19 May 2026
Madonna Towers of RochesterRochester623341524.2$10K4 Jun 2026
Samaritan Bethany Home On EighthRochester1283341814.1$28K26 Mar 2026
Edenbrook of RochesterRochester812243644.4$53K15 Jun 2026
Edenbrook Rochester WestRochester482154185.4$15K13 May 2026
Rochester Rehabilitation and Living CenterRochester561143257.1—24 Jun 2026
Stewartville Care Centerabuse iconStewartville501243060.0$12K18 Jun 2026

All 8 facilities in Olmsted County

Questions and answers

How many deficiencies has Rochester Restorative Care Center been cited for?

53 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Minnesota median is 20 per facility.

Has Rochester Restorative Care Center been fined?

Yes. CMS lists fines totalling $387K in the period covered, plus 2 payment denials.

How does staffing at Rochester Restorative Care Center compare?

Reported total nurse staffing is 4.2 hours per resident per day against a Minnesota median of 4.2 and a national average of 3.9.

Who operates Rochester Restorative Care Center?

It is part of the North Shore Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Nshc Wisconsin LLC, North Shore Healthcare LLC and Nshc Wisconsin LLC. Individual owners and managers are not listed on this site.

When was Rochester Restorative Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 13 Apr 2026; the most recent standard health survey was 12 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.