Elder Care Record

Illinois › Cook County › Northbrook

Citadel of Northbrook, The

3300 Milwaukee Ave., Northbrook, IL 60062

CCN 145982 · For-profit, limited liability company · 158 certified beds · chain Citadel Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 158 beds, Citadel of Northbrook, The serves Northbrook in Cook County, Illinois and has taken Medicare and Medicaid residents since 1999.

CMS gives it 4 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 4, staffing 2 and quality measures 3.

Inspectors recorded 26 health deficiencies across the three most recent survey cycles (6, 3, 17 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 16.5 per 100 beds, fewer than the state median of 28.4.

CMS lists 2 penalties in the period covered: fines totalling $25K.

Reported nurse staffing is 3.5 hours per resident per day (0.8 RN), close to the Illinois median of 3.3; nursing staff turnover is 32.4%.

26health deficiencies, 3 survey cycles5 at actual harm or worse
$25Kfines listed by CMS2 penalties in period
3.5nurse hours per resident per daystate median 3.3
85%occupancy (residents ÷ beds)134 residents a day

Compared with county, state and nation

MeasureThis facilityCook Co. medianIllinois medianUS average
Overall star rating4223.0
Health citations, 3 cycles26373428.7
Citations per 100 beds16.523.828.426.8
Total nurse hours per resident day3.53.23.33.9
RN hours per resident day0.80.70.60.7
Nursing staff turnover32.4%39.7%43.4%45.8%
Fines listed$25,126$52,199$45,123—

County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 23
Cycle 317

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Feb 2025, 11 Apr 2024.

Severity mix: G ×5 D ×12 E ×7 F ×1 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Feb 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey28 Feb 2025
21 Feb 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey28 Feb 2025
21 Feb 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey28 Feb 2025
21 Feb 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey28 Feb 2025
21 Feb 2025F0880Provide and implement an infection prevention and control program.DStandard survey28 Feb 2025
21 Feb 2025F0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.BStandard survey28 Feb 2025
17 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation28 May 2024
11 Apr 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey25 Apr 2024
11 Apr 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey25 Apr 2024
11 Apr 2024F0880Provide and implement an infection prevention and control program.DStandard survey25 Apr 2024
27 Jan 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation6 Feb 2024
21 Aug 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation6 Sep 2023
20 Jan 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey9 Feb 2023
20 Jan 2023F0692Provide enough food/fluids to maintain a resident's health.GStandard survey9 Feb 2023
20 Jan 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey9 Feb 2023
20 Jan 2023F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey9 Feb 2023
20 Jan 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey9 Feb 2023
20 Jan 2023F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey9 Feb 2023
20 Jan 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey9 Feb 2023
20 Jan 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey9 Feb 2023
20 Jan 2023F0880Provide and implement an infection prevention and control program.EStandard survey9 Feb 2023
20 Jan 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey9 Feb 2023
20 Jan 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey9 Feb 2023
20 Jan 2023F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey9 Feb 2023
20 Jan 2023F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey9 Feb 2023
20 Jan 2023F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.DStandard survey9 Feb 2023

Penalties

DateTypeAmountDetail
27 Jan 2024Fine$10,033
21 Aug 2023Fine$15,093

Staffing

Total nursing3.55 h
Nurse aides2.07 h
LPN0.73 h
RN0.75 h
Weekend total3.24 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 32.4%, RNs 26.9%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.5%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.9%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.1%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.4%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay8.0%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.8%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay26.0%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Citadel Of Northbrook Llc. Chain: Citadel Healthcare (14 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cook County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Addolorata VillaWheeling865352427.9$181K28 May 2026
Alden Estates of EvanstonEvanston995541212.1—19 Dec 2025
Alden Estates of SkokieSkokie5655435.4—24 Oct 2024
Alden Poplar Creek Rehab & HCCHoffman Estates2175422913.4$8K11 Mar 2026
Aperion Care NilesNiles995422121.2$12K29 May 2026
Ascension Nazarethville PlaceDes Plaines6855457.4—31 Dec 2025
Bella Terra StreamwoodStreamwood214552167.5—20 Dec 2025
Brandel Health and RehabNorthbrook10255532.9—12 Sep 2025

All 202 facilities in Cook County

Questions and answers

How many deficiencies has Citadel of Northbrook, The been cited for?

26 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Citadel of Northbrook, The been fined?

Yes. CMS lists fines totalling $25K in the period covered.

How does staffing at Citadel of Northbrook, The compare?

Reported total nurse staffing is 3.5 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Citadel of Northbrook, The?

It is part of the Citadel Healthcare chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Citadel of Northbrook, The last inspected?

The most recent survey or investigation in the CMS record is dated 21 Feb 2025; the most recent standard health survey was 21 Feb 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.