Illinois › Cook County › Des Plaines
Rivaya Care of Des Plaines
9300 Ballard Road, Des Plaines, IL 60016
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Rivaya Care of Des Plaines is a For-profit, limited liability company nursing home in Des Plaines, Illinois, certified for 231 beds and caring for about 106 residents a day.
CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 2, staffing 1 and quality measures 2.
Inspectors recorded 48 health deficiencies across the three most recent survey cycles (9, 14, 25 by cycle, most recent first), 12 of them at the actual-harm or immediate-jeopardy level. That is 20.8 per 100 beds, fewer than the state median of 28.4.
CMS lists 9 penalties in the period covered: fines totalling $289K and 3 payment denials.
Reported nurse staffing is 3.3 hours per resident per day (0.9 RN), close to the Illinois median of 3.3; nursing staff turnover is 61.5%.
Compared with county, state and nation
| Measure | This facility | Cook Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 48 | 37 | 34 | 28.7 |
| Citations per 100 beds | 20.8 | 23.8 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.9 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 61.5% | 39.7% | 43.4% | 45.8% |
| Fines listed | $289,496 | $52,199 | $45,123 | — |
County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Dec 2025, 26 Sep 2024.
Severity mix: J ×4 G ×8 D ×29 E ×6 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 1 May 2026 |
| 17 Apr 2026 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 1 May 2026 |
| 17 Apr 2026 | F0732 | Post nurse staffing information every day. | D | Complaint investigation | 1 May 2026 |
| 17 Apr 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 1 May 2026 |
| 5 Mar 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 6 Mar 2026 |
| 5 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 6 Mar 2026 |
| 18 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 19 Dec 2025 |
| 25 Nov 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Complaint investigation | 4 Dec 2025 |
| 29 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Oct 2025 |
| 22 Jun 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 23 Jun 2025 |
| 4 Jun 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 Jun 2025 |
| 9 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 17 Apr 2025 |
| 23 Jan 2025 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 5 Feb 2025 |
| 13 Dec 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 24 Dec 2024 |
| 15 Nov 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 21 Nov 2024 |
| 15 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 21 Nov 2024 |
| 28 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 30 Oct 2024 |
| 26 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 11 Oct 2024 |
| 26 Sep 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Standard survey | 11 Oct 2024 |
| 26 Sep 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 11 Oct 2024 |
| 26 Sep 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 11 Oct 2024 |
| 26 Sep 2024 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 11 Oct 2024 |
| 1 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 16 Aug 2024 |
| 2 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 4 May 2024 |
| 2 May 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 4 May 2024 |
| 23 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 4 May 2024 |
| 23 Feb 2024 | F0610 | Respond appropriately to all alleged violations. | J | Complaint investigation | 29 Feb 2024 |
| 2 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 3 Feb 2024 |
| 9 Nov 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 13 Nov 2023 |
| 9 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 13 Nov 2023 |
| 9 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 Nov 2023 |
| 9 Nov 2023 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E | Standard survey | 13 Nov 2023 |
| 9 Nov 2023 | F0741 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | E | Standard survey | 13 Nov 2023 |
| 9 Nov 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 13 Nov 2023 |
| 9 Nov 2023 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 13 Nov 2023 |
| 9 Nov 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 13 Nov 2023 |
| 18 Oct 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 3 Feb 2024 |
| 18 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | G | Complaint investigation | 3 Feb 2024 |
| 18 Oct 2023 | F0563 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. | D | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0659 | Provide care by qualified persons according to each resident's written plan of care. | D | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 13 Nov 2023 |
| 18 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 13 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 29 Sep 2025 | Fine | $14,505 | |
| 26 Sep 2024 | Payment denial | — | 6 days |
| 26 Sep 2024 | Fine | $52,466 | |
| 1 Aug 2024 | Fine | $23,647 | |
| 23 Feb 2024 | Payment denial | — | 45 days |
| 23 Feb 2024 | Fine | $76,780 | |
| 6 Feb 2024 | Fine | $4,558 | |
| 18 Oct 2023 | Payment denial | — | 81 days |
| 18 Oct 2023 | Fine | $117,540 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 61.5%, RNs 48.1%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.1% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.1% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.4% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.7% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.1% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 14.5% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.8% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Rivaya Care Of Des Plaines Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Rivaya Healthcare Holdings LLC | 5% or greater direct ownership interest | 100% | 05/01/2025 |
| Rivaya Healthcare Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 05/01/2025 |
| 9300 Ballard Road LLC | 5% or greater security interest | NOT APPLICABLE | 05/01/2025 |
| Ecapital Healthcare Corp | 5% or greater security interest | NOT APPLICABLE | 06/05/2025 |
| 9300 Ballard Road LLC | Operational/managerial control | NOT APPLICABLE | 05/01/2025 |
| Ecapital Healthcare Corp | Operational/managerial control | NOT APPLICABLE | 06/05/2025 |
| Extended Care Consulting LLC | Operational/managerial control | NOT APPLICABLE | 05/01/2025 |
| 9300 Ballard Road LLC | Adp of the snf | NOT APPLICABLE | 05/01/2025 |
| Extended Care Consulting LLC | Adp of the snf | NOT APPLICABLE | 05/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cook County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Addolorata Villa | Wheeling | 86 | 5 | 3 | 5 | 24 | 27.9 | $181K | 28 May 2026 |
| Alden Estates of Evanston | Evanston | 99 | 5 | 5 | 4 | 12 | 12.1 | — | 19 Dec 2025 |
| Alden Estates of Skokie | Skokie | 56 | 5 | 5 | 4 | 3 | 5.4 | — | 24 Oct 2024 |
| Alden Poplar Creek Rehab & HCC | Hoffman Estates | 217 | 5 | 4 | 2 | 29 | 13.4 | $8K | 11 Mar 2026 |
| Aperion Care Niles | Niles | 99 | 5 | 4 | 2 | 21 | 21.2 | $12K | 29 May 2026 |
| Ascension Nazarethville Place | Des Plaines | 68 | 5 | 5 | 4 | 5 | 7.4 | — | 31 Dec 2025 |
| Bella Terra Streamwood | Streamwood | 214 | 5 | 5 | 2 | 16 | 7.5 | — | 20 Dec 2025 |
| Brandel Health and Rehab | Northbrook | 102 | 5 | 5 | 5 | 3 | 2.9 | — | 12 Sep 2025 |
All 202 facilities in Cook County
Questions and answers
How many deficiencies has Rivaya Care of Des Plaines been cited for?
48 health deficiencies across the three most recent survey cycles, 12 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Rivaya Care of Des Plaines been fined?
Yes. CMS lists fines totalling $289K in the period covered, plus 3 payment denials.
How does staffing at Rivaya Care of Des Plaines compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Rivaya Care of Des Plaines?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Rivaya Healthcare Holdings LLC, Rivaya Healthcare Holdings LLC and 9300 Ballard Road LLC. Individual owners and managers are not listed on this site.
When was Rivaya Care of Des Plaines last inspected?
The most recent survey or investigation in the CMS record is dated 17 Apr 2026; the most recent standard health survey was 18 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.