Elder Care Record

Kentucky › Jefferson County › Louisville

Clifton Heights

446 Mt. Holly Avenue, Louisville, KY 40206

CCN 185176 · For-profit, limited liability company · 110 certified beds · chain Journey Healthcare

Special Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Clifton Heights, in Louisville, Kentucky, is certified for 110 beds under for-profit, limited liability company ownership and belongs to the Journey Healthcare chain.

CMS gives it 1 of 5 stars overall, below the Kentucky median of 3; the health inspection rating is 1, staffing 2 and quality measures 4.

Inspectors recorded 35 health deficiencies across the three most recent survey cycles (4, 14, 17 by cycle, most recent first), 10 of them at the actual-harm or immediate-jeopardy level. That is 31.8 per 100 beds, more than the state median of 12.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.7 RN), close to the Kentucky median of 3.7; nursing staff turnover is 78.9%.

CMS flags that the facility is a Special Focus Facility candidate.

35health deficiencies, 3 survey cycles10 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.7
83%occupancy (residents ÷ beds)92 residents a day

Compared with county, state and nation

MeasureThis facilityJefferson Co. medianKentucky medianUS average
Overall star rating1333.0
Health citations, 3 cycles35151028.7
Citations per 100 beds31.815.012.126.8
Total nurse hours per resident day3.63.93.73.9
RN hours per resident day0.70.90.70.7
Nursing staff turnover78.9%42.4%45.1%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (39 in the county, 267 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 214
Cycle 317

Dark bar: this facility. Grey bar: Kentucky average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Dec 2025, 11 Jun 2023.

Severity mix: J ×6 K ×3 G ×1 D ×18 E ×6 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Dec 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint investigation17 Dec 2025
4 Dec 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation17 Dec 2025
22 Nov 2025F0697Provide safe, appropriate pain management for a resident who requires such services.JComplaint investigation17 Dec 2025
22 Nov 2025F0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.GComplaint investigation17 Dec 2025
11 Aug 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.KComplaint investigation23 Sep 2023
11 Aug 2023F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.KComplaint investigation23 Sep 2023
11 Aug 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.KComplaint investigation23 Sep 2023
11 Aug 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.JComplaint investigation23 Sep 2023
11 Aug 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.JComplaint investigation23 Sep 2023
11 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation23 Sep 2023
11 Aug 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation23 Sep 2023
11 Aug 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation23 Sep 2023
11 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation23 Sep 2023
11 Jun 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.JStandard survey23 Sep 2023
11 Jun 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard survey23 Sep 2023
11 Jun 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey23 Sep 2023
11 Jun 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Sep 2023
11 Jun 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey23 Sep 2023
11 Jun 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey23 Sep 2023
11 Jun 2023F0641Ensure each resident receives an accurate assessment.DStandard survey23 Sep 2023
11 Jun 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey23 Sep 2023
11 Jun 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey23 Sep 2023
11 Jun 2023F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DStandard survey23 Sep 2023
11 Jun 2023F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey23 Sep 2023
11 Jun 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey23 Sep 2023
11 Jun 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey23 Sep 2023
11 Jun 2023F0880Provide and implement an infection prevention and control program.DStandard survey23 Sep 2023
1 Mar 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey16 Apr 2019
1 Mar 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey16 Apr 2019
1 Mar 2019F0730Observe each nurse aide's job performance and give regular training.EStandard survey16 Apr 2019
1 Mar 2019F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey16 Apr 2019
1 Mar 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey16 Apr 2019
1 Mar 2019F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey16 Apr 2019
1 Mar 2019F0880Provide and implement an infection prevention and control program.DStandard survey16 Apr 2019
1 Mar 2019F0908Keep all essential equipment working safely.DStandard survey16 Apr 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.61 h
Nurse aides2.21 h
LPN0.72 h
RN0.68 h
Weekend total3.28 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Kentucky average. Turnover: nursing staff 78.9%, RNs 81.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityKentucky medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay24.8%13.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%1.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.9%3.5%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.9%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay28.4%13.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.4%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.7%15.0%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Clifton Heights, Llc. Chain: Journey Healthcare (32 facilities).

OrganisationRole in the CMS recordInterestSince
Journey Cz of Ky LLC5% or greater direct ownership interest100%08/01/2024
Journey Cz Ky Healthcare Holdings LLC5% or greater indirect ownership interest100%08/01/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Jefferson County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Jeffersontown RehabilitationJeffersontown985531414.3—2 Aug 2024
Nazareth HomeLouisville11855500.0——
Nazareth Home CliftonLouisville1135441715.0—8 May 2025
Seneca PlaceLouisville1305433426.2—4 Jul 2025
Signature Healthcare At Jefferson Manor Rehab & WeLouisville1005441414.0—25 Jul 2025
Signature Healthcare At Rockford Rehab & WellnessLouisville11055298.2—4 Oct 2024
The Springs At Stony BrookLouisville6654434.5—21 Feb 2020
Westport Place Health CampusLouisville64544812.5—14 Feb 2026

All 39 facilities in Jefferson County

Questions and answers

How many deficiencies has Clifton Heights been cited for?

35 health deficiencies across the three most recent survey cycles, 10 at the actual-harm or immediate-jeopardy level. The Kentucky median is 10 per facility.

Has Clifton Heights been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Clifton Heights compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Kentucky median of 3.7 and a national average of 3.9.

Who operates Clifton Heights?

It is part of the Journey Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Journey Cz of Ky LLC and Journey Cz Ky Healthcare Holdings LLC. Individual owners and managers are not listed on this site.

When was Clifton Heights last inspected?

The most recent survey or investigation in the CMS record is dated 4 Dec 2025; the most recent standard health survey was 4 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.