Complete Care at Shrewsbury LLCCMS ratings, inspections and fines
- Address
- 89 Avenue at the Common, Shrewsbury, NJ 07702
- CCN
- 315136
- Ownership type
- For-profit, limited liability company
- Certified beds
- 140
- Chain
- Complete Care
- Residents per day
- 108
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Complete Care at Shrewsbury LLC an overall rating of 3 of 5 stars. The last standard survey was on 25 Sep 2025. The latest survey cycle has 11 health citations. The median for nursing homes in New Jersey is 8. CMS lists 1 fine of $53,780 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in New Jersey (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Monmouth County median | New Jersey median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 4.0 | 4.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 32 homes in the county, 348 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New Jersey median |
|---|---|---|---|
| Cycle 1 (latest) | 25 Sep 2025 | 11 | 8 |
| Cycle 2 | 30 May 2024 | 13 | 7 |
| Cycle 3 | No date | 6 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Sep 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 25 Oct 2025 |
| 25 Sep 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 25 Oct 2025 |
Survey cycle 2: 13 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 Jan 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 22 Feb 2025 |
| 30 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Complaint investigation | 2 Jul 2024 |
| 30 May 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 19 Jul 2024 |
Survey cycle 3: 6 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Jul 2024 | F0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | D | Complaint investigation | 9 Aug 2024 |
| 10 Mar 2022 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 10 Apr 2022 |
| 10 Mar 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 10 Apr 2022 |
| 10 Mar 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 10 Apr 2022 |
| 10 Mar 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 10 Apr 2022 |
| 10 Mar 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Apr 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 30 May 2024 | Fine | $53,780 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New Jersey median | New Jersey average (CMS) |
|---|---|---|---|
| All nurse staff | 3.72 | 3.60 | 3.85 |
| Registered nurses (RN) | 0.49 | 0.50 | 0.68 |
| Licensed practical nurses (LPN) | 1.03 | 0.93 | |
| Nurse aides | 2.20 | 2.23 | |
| All nurse staff, weekends | 3.56 | 3.30 | 3.50 |
- Nurse staff turnover in a year
- 47.1%
- Nurse staff turnover, New Jersey median
- 38.9%
- RN turnover in a year
- 56.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New Jersey median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.1% | 7.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.6% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.1% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.5% | 6.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.8% | 4.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.8% | 11.8% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Chain
- Complete Care (85 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| PC HMH Opco Holdngs LLC | 5% or greater direct ownership interest | 100% | 16 Mar 2023 |
| PC HMH Holdings LLC | 5% or greater indirect ownership interest | 16 Mar 2023 | |
| Eef Capital LLC | Adp of the snf | 16 Mar 2023 | |
| PC HMH Holdings LLC | Adp of the snf | 16 Mar 2023 | |
| PC HMH Propco Intermediate 9 LLC | Adp of the snf | 16 Mar 2023 | |
| PC HMH Topco Propco Holdings LLC | Adp of the snf | 16 Mar 2023 | |
| Peace Capital Holdings LLC | Adp of the snf | 16 Mar 2023 | |
| Shrewsbury Propco Holdco LLC | Adp of the snf | 16 Mar 2023 | |
| Shrewsbury Propco LLC | Adp of the snf | 16 Mar 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Monmouth County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Atrium at Navesink Harbor, The | Red Bank | 2 of 5 | 19 | $0 | 25 Feb 2026 | |
| Redbank Center for Rehabilitation and Healing | Red Bank | 2 of 5 | 14 | $0 | 27 Feb 2025 | |
| Shore Pointe Care Center | Eatontown | 1 of 5 | 10 | $135,795 | 9 Jan 2025 | |
| De La Salle Hall | Lincroft | 5 of 5 | 3 | $0 | 15 May 2026 | |
| Careone at Middletown | Atlantic Highlands | 2 of 5 | 8 | $8,788 | 10 Jan 2025 | |
| Jersey Shore Center | Eatontown | 4 of 5 | 7 | $0 | 18 Mar 2025 | |
| Complete Care at Monmouth, LLC | Long Branch | 2 of 5 | 13 | $0 | 12 Dec 2024 | |
| Arnold Walter Nursing & Rehabilitation Center | Hazlet | 3 of 5 | 14 | $0 | 24 Jan 2025 | |
| Careone at Holmdel | Holmdel | 5 of 5 | 6 | $0 | 31 Jul 2025 | |
| Complete Care at Bayshore LLC | Holmdel | 4 of 5 | 7 | $0 | 30 Oct 2024 | |
| Laurel Bay Health & Rehabilitation Center | Keansburg | 2 of 5 | 12 | $15,873 | 7 Jan 2025 | |
| Anchor Care and Rehabilitation Center | Hazlet | 4 of 5 | 6 | $0 | 19 Jun 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- New Jersey Department of Health: complaints and hotlinesThe complaint page of the State Survey Agency for New Jersey, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Complete Care at Shrewsbury LLC (CCN 315136). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/complete-care-at-shrewsbury-llc-shrewsbury-nj-315136/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Complete Care at Shrewsbury LLC last inspected?
- The latest inspection with a citation in the CMS record was on 25 Sep 2025. It was a standard survey. It gave 11 citations. The standard survey before the last one was on 30 May 2024.
- Who operates Complete Care at Shrewsbury LLC?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Complete Care. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Complete Care at Shrewsbury LLC a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in New Jersey as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.