New Jersey › Camden County › Voorhees
Complete Care At Voorhees, LLC
3001 Evesham Road, Voorhees, NJ 08043
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 190 beds, Complete Care At Voorhees, LLC serves Voorhees in Camden County, New Jersey and has taken Medicare and Medicaid residents since 1986.
CMS gives it 2 of 5 stars overall, below the New Jersey median of 4; the health inspection rating is 1, staffing 2 and quality measures 5.
Inspectors recorded 35 health deficiencies across the three most recent survey cycles (11, 17, 7 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 18.4 per 100 beds, about the same as the state median of 15.2.
CMS lists 1 penalty in the period covered: fines totalling $24K.
Reported nurse staffing is 3.5 hours per resident per day (0.3 RN), close to the New Jersey median of 3.6; nursing staff turnover is 56.4%.
Compared with county, state and nation
| Measure | This facility | Camden Co. median | New Jersey median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 4 | 3.0 |
| Health citations, 3 cycles | 35 | 26 | 21 | 28.7 |
| Citations per 100 beds | 18.4 | 18.4 | 15.2 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 56.4% | 46.4% | 38.9% | 45.8% |
| Fines listed | $23,520 | $21,752 | $0 | — |
County and state figures are medians across facilities (21 in the county, 348 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Jersey average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Jan 2025, 29 Sep 2023.
Severity mix: J ×1 D ×18 E ×15 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 19 Feb 2026 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 3 Apr 2026 |
| 29 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 17 Oct 2025 |
| 2 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 11 Jul 2025 |
| 13 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Feb 2025 |
| 13 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 21 Feb 2025 |
| 13 Jan 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 21 Feb 2025 |
| 13 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 21 Feb 2025 |
| 13 Jan 2025 | F0687 | Provide appropriate foot care. | E | Complaint investigation | 21 Feb 2025 |
| 13 Jan 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 21 Feb 2025 |
| 13 Jan 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 21 Feb 2025 |
| 13 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 21 Feb 2025 |
| 13 Jan 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 21 Feb 2025 |
| 29 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | J | Standard survey | 30 Nov 2023 |
| 29 Sep 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 28 Oct 2023 |
| 29 Sep 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 28 Oct 2023 |
| 29 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 28 Oct 2023 |
| 29 Sep 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 28 Oct 2023 |
| 7 Jun 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 11 Jul 2022 |
| 7 Jun 2022 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 11 Jul 2022 |
| 7 Jun 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Jul 2022 |
| 7 Jun 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 11 Jul 2022 |
| 7 Jun 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 11 Jul 2022 |
| 7 Jun 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 11 Jul 2022 |
| 7 Jun 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 11 Jul 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 1 May 2026 | Fine | $23,520 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Jersey average. Turnover: nursing staff 56.4%, RNs 50.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Jersey median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.6% | 7.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.1% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.4% | 6.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.2% | 4.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.6% | 11.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Complete Care At Voorhees Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Nj2 Opcos LLC | 5% or greater direct ownership interest | 100% | 07/01/2021 |
| Welltower Op, LLC | 5% or greater security interest | NOT APPLICABLE | 07/01/2021 |
| Aurora Guardian Partners M7 LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
| Pc Wta Acquisition LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
| Pc Wta M7 LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
| Peace Capital Holdings LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
| Voorhees Center Nj Owner LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
| Welltower Op, LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Camden County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Majestic Center For Rehab & Sub-Acute Care | Camden | 120 | 5 | 4 | 5 | 12 | 10.0 | $58K | 19 Dec 2025 |
| United Methodist Communities At Collingswood | Collingswood | 60 | 5 | 5 | 5 | 6 | 10.0 | — | 26 Nov 2025 |
| Barclays Rehabilitation and Healthcare Center | Cherry Hill | 108 | 4 | 3 | 2 | 26 | 24.1 | — | 20 Aug 2025 |
| Berlin Rehabilitation and Healthcare Center | Berlin | 128 | 4 | 3 | 4 | 14 | 10.9 | $71K | 25 Aug 2025 |
| Complete Care At Kresson View, LLC | Voorhees | 240 | 4 | 3 | 2 | 24 | 10.0 | $35K | 5 Aug 2025 |
| Echelon Care & Rehab | Voorhees | 240 | 4 | 3 | 3 | 25 | 10.4 | — | 25 Jun 2025 |
| Laurel Manor Healthcare and Rehabilitation Center | Stratford | 106 | 4 | 4 | 2 | 19 | 17.9 | — | 10 Apr 2026 |
| Lions Gate | Voorhees | 110 | 4 | 3 | 5 | 14 | 12.7 | — | 13 Feb 2025 |
All 21 facilities in Camden County
Questions and answers
How many deficiencies has Complete Care At Voorhees, LLC been cited for?
35 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The New Jersey median is 21 per facility.
Has Complete Care At Voorhees, LLC been fined?
Yes. CMS lists fines totalling $24K in the period covered.
How does staffing at Complete Care At Voorhees, LLC compare?
Reported total nurse staffing is 3.5 hours per resident per day against a New Jersey median of 3.6 and a national average of 3.9.
Who operates Complete Care At Voorhees, LLC?
It is part of the Complete Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pc Nj2 Opcos LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Voorhees, LLC last inspected?
The most recent survey or investigation in the CMS record is dated 19 Feb 2026; the most recent standard health survey was 13 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.