Conway Healthcare and Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 2603 Dave Ward Drive, Conway, AR 72034
- CCN
- 045245
- Ownership type
- For-profit, limited liability company
- Certified beds
- 105
- Residents per day
- 70
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Conway Healthcare and Rehabilitation Center an overall rating of 3 of 5 stars. The last standard survey was on 21 Aug 2025. The latest survey cycle has 6 health citations. The median for nursing homes in Arkansas is 2. CMS lists 1 fine of $25,483 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Faulkner County median | Arkansas median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 5.0 | 4.0 | 3.0 |
| Health inspection rating | 2 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 6 homes in the county, 221 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Arkansas median |
|---|---|---|---|
| Cycle 1 (latest) | 21 Aug 2025 | 6 | 2 |
| Cycle 2 | 6 May 2024 | 9 | 7 |
| Cycle 3 | No date | 8 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Aug 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 20 Sep 2025 |
| 21 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 20 Sep 2025 |
| 21 Aug 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 20 Sep 2025 |
| 21 Aug 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 20 Sep 2025 |
| 21 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Sep 2025 |
| 21 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Sep 2025 |
Survey cycle 2: 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 31 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 22 Nov 2024 |
| 6 May 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 20 May 2024 |
| 6 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 6 May 2024 |
| 6 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 7 May 2024 |
| 6 May 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 17 May 2024 |
| 6 May 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 16 May 2024 |
| 6 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 27 May 2024 |
| 6 May 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 6 May 2024 |
| 6 May 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 17 May 2024 |
Survey cycle 3: 8 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 5 Apr 2024 |
| 17 Mar 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 14 Apr 2023 |
| 17 Mar 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard survey | 14 Apr 2023 |
| 17 Mar 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 14 Apr 2023 |
| 17 Mar 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 14 Apr 2023 |
| 17 Mar 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 14 Apr 2023 |
| 17 Mar 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Apr 2023 |
| 17 Mar 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 14 Apr 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 6 May 2024 | Fine | $25,483 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Arkansas median | Arkansas average (CMS) |
|---|---|---|---|
| All nurse staff | 3.91 | 3.90 | 4.03 |
| Registered nurses (RN) | 0.35 | 0.40 | 0.41 |
| Licensed practical nurses (LPN) | 0.79 | 0.95 | |
| Nurse aides | 2.78 | 2.67 | |
| All nurse staff, weekends | 3.39 | 3.40 | 3.46 |
- Nurse staff turnover in a year
- 60.7%
- Nurse staff turnover, Arkansas median
- 48.2%
- RN turnover in a year
- 76.9%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Arkansas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.5% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.7% | 3.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.4% | 8.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.4% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.4% | 8.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Setting
- Continuing care retirement community
- Legal business name
- Faulkner SNF Operations LLC
- Chain
- Southern Administrative Services (35 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| 4p2t1 Ops Holding LP | 5% or greater direct ownership interest | 100% | 1 Sep 2019 |
| Jej Assets LP | 5% or greater indirect ownership interest | 1 Jan 2022 | |
| Alexark1 LLC | General partnership interest | 1 Jan 2022 | |
| Jej Management, LLC | General partnership interest | 1 Jan 2022 |
The site shows organisations only. It does not show the names of persons.
Other homes in Faulkner County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Salem Place Nursing and Rehabilitation Center, Inc | Conway | 5 of 5 | 0 | $0 | 15 Jan 2026 | |
| Heritage Living Center | Conway | 4 of 5 | 5 | $0 | 26 Nov 2025 | |
| The Blossoms at Conway Rehab & Nursing Center | Conway | 1 of 5 | 6 | $8,021 | 21 May 2025 | |
| Superior Health & Rehab, LLC | Conway | 5 of 5 | 2 | $0 | 14 Aug 2025 | |
| Greenbrier Nursing and Rehabilitation Center | Greenbrier | 5 of 5 | 0 | $0 | 7 May 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Conway Healthcare and Rehabilitation Center (CCN 045245). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/conway-healthcare-and-rehabilitation-center-conway-ar-045245/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Conway Healthcare and Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 21 Aug 2025. It was a standard survey and a complaint investigation. It gave 6 citations. The standard survey before the last one was on 6 May 2024.
- Who operates Conway Healthcare and Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Southern Administrative Services. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Conway Healthcare and Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Arkansas as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.