Pennsylvania › Chester County › Kennett Square
Crosslands
1660 East Street Road, Kennett Square, PA 19348
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Crosslands is a Non-profit, corporation nursing home in Kennett Square, Pennsylvania, certified for 60 beds and caring for about 46 residents a day.
CMS gives it 5 of 5 stars overall, above the Pennsylvania median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.
Inspectors recorded 8 health deficiencies across the three most recent survey cycles (2, 3, 3 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 13.3 per 100 beds, fewer than the state median of 22.2.
CMS lists 1 penalty in the period covered: fines totalling $13K.
Reported nurse staffing is 5.6 hours per resident per day (1.4 RN), above the Pennsylvania median of 3.6; nursing staff turnover is 20.0%.
Compared with county, state and nation
| Measure | This facility | Chester Co. median | Pennsylvania median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 8 | 14 | 26 | 28.7 |
| Citations per 100 beds | 13.3 | 13.3 | 22.2 | 26.8 |
| Total nurse hours per resident day | 5.6 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 1.4 | 0.9 | 0.7 | 0.7 |
| Nursing staff turnover | 20.0% | 43.8% | 44.3% | 45.8% |
| Fines listed | $12,735 | $0 | $0 | — |
County and state figures are medians across facilities (20 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Feb 2026, 9 Jan 2025.
Severity mix: G ×1 D ×5 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Feb 2026 | F0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | D | Standard survey | 15 Apr 2026 |
| 20 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 15 Apr 2026 |
| 9 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Standard survey | 7 Mar 2025 |
| 9 Jan 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 7 Mar 2025 |
| 9 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Feb 2025 |
| 22 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 29 Feb 2024 |
| 22 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 14 Dec 2023 |
| 28 Dec 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 31 Jan 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 9 Jan 2025 | Fine | $12,735 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 20.0%, RNs 12.5%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Pennsylvania median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.8% | 15.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.6% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.3% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.7% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.5% | 17.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Kendal-Crosslands Communities. Chain: Kendal (5 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Citizens Bank of Pennsylvania | 5% or greater mortgage interest | NOT APPLICABLE | 12/01/2010 |
| Citizens Bank of Pennsylvania | 5% or greater security interest | NOT APPLICABLE | 12/01/2010 |
| Citizens Bank of Pennsylvania | Adp of the snf | NOT APPLICABLE | 06/16/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Chester County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Hickory House Nursing Home | Honey Brook | 110 | 5 | 4 | 3 | 16 | 14.5 | — | 14 May 2026 |
| Inn At Freedom Village,The | West Brandywine | 60 | 5 | 4 | 5 | 5 | 8.3 | — | 13 Sep 2024 |
| Kendal At Longwood | Kennett Square | 53 | 5 | 5 | 5 | 3 | 5.7 | — | 2 Feb 2024 |
| Park Lane Post Acute LLC | West Chester | 68 | 5 | 4 | 3 | 25 | 36.8 | — | 7 May 2026 |
| Pocopson Home | West Chester | 275 | 5 | 4 | 5 | 5 | 1.8 | $16K | 22 Mar 2024 |
| Preston Residence | West Grove | 38 | 5 | 4 | 5 | 6 | 15.8 | — | 13 Jun 2025 |
| Southeastern Pennsylvania Veteran'S Center | Spring City | 238 | 5 | 3 | 5 | 14 | 5.9 | $16K | 7 Oct 2025 |
| St Martha Center For Rehabilitation & Healthcare | Downingtown | 120 | 5 | 4 | 2 | 12 | 10.0 | — | 29 Jun 2026 |
All 20 facilities in Chester County
Questions and answers
How many deficiencies has Crosslands been cited for?
8 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.
Has Crosslands been fined?
Yes. CMS lists fines totalling $13K in the period covered.
How does staffing at Crosslands compare?
Reported total nurse staffing is 5.6 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.
Who operates Crosslands?
It is part of the Kendal chain. Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.
When was Crosslands last inspected?
The most recent survey or investigation in the CMS record is dated 20 Feb 2026; the most recent standard health survey was 20 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.