Twin Pines Health Care CenterCMS ratings, inspections and fines
- Address
- 315 East London Grove Road, West Grove, PA 19390
- CCN
- 396114
- Ownership type
- For-profit, corporation
- Certified beds
- 119
- Residents per day
- 112
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Twin Pines Health Care Center an overall rating of 4 of 5 stars. The last standard survey was on 30 Apr 2026. The latest survey cycle has 6 health citations. The median for nursing homes in Pennsylvania is 8. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Pennsylvania (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Chester County median | Pennsylvania median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 5.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 20 homes in the county, 656 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Pennsylvania median |
|---|---|---|---|
| Cycle 1 (latest) | 30 Apr 2026 | 6 | 8 |
| Cycle 2 | 7 Mar 2025 | 8 | 8 |
| Cycle 3 | No date | 3 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Jun 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | Deficient, Provider has no plan of correction |
| 22 Jun 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 22 Jun 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 30 Apr 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 27 May 2026 |
| 30 Apr 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 27 May 2026 |
| 30 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 27 May 2026 |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Mar 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 9 Apr 2025 |
| 7 Mar 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 9 Apr 2025 |
| 7 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 9 Apr 2025 |
| 7 Mar 2025 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 9 Apr 2025 |
| 7 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 9 Apr 2025 |
| 7 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 9 Apr 2025 |
| 7 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 9 Apr 2025 |
| 7 Mar 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 9 Apr 2025 |
Survey cycle 3: 3 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Apr 2024 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 30 Apr 2024 |
| 5 Apr 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 30 Apr 2024 |
| 5 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Apr 2024 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Pennsylvania median | Pennsylvania average (CMS) |
|---|---|---|---|
| All nurse staff | 3.42 | 3.60 | 3.89 |
| Registered nurses (RN) | 0.42 | 0.70 | 0.79 |
| Licensed practical nurses (LPN) | 0.92 | 0.91 | |
| Nurse aides | 2.07 | 2.19 | |
| All nurse staff, weekends | 3.09 | 3.30 | 3.53 |
- Nurse staff turnover in a year
- 50.0%
- Nurse staff turnover, Pennsylvania median
- 44.3%
- RN turnover in a year
- 46.2%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Pennsylvania median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.0% | 15.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.5% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.0% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.9% | 17.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Chatham Acres Healthcare Group, Inc.
- Chain
- Saber Healthcare Group (126 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| WWBV Holdings LLC | 5% or greater indirect ownership interest | 100% | 30 Sep 2019 |
| Saber Governance LLC | Operational/managerial control | 1 Sep 2019 | |
| SHG Management LLC | Operational/managerial control | 1 Sep 2019 | |
| Citrin Cooperman Advisors LLC | Adp of the snf | 1 Feb 2009 | |
| RKL LLP | Adp of the snf | 26 Jan 2023 | |
| Saber Healthcare Group LLC | Adp of the snf | 1 Feb 2009 | |
| SHG Boa LLC | Adp of the snf | 8 Dec 2025 | |
| SHG Management LLC | Adp of the snf | 1 Sep 2019 | |
| SHG Mt, LLC | Adp of the snf | 8 Dec 2025 | |
| TCF National Bank | Adp of the snf | 19 Jul 2019 |
The site shows organisations only. It does not show the names of persons.
Other homes in Chester County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Preston Residence | West Grove | 5 of 5 | 3 | $0 | 13 Jun 2025 | |
| Kendal at Longwood | Kennett Square | 5 of 5 | 0 | $0 | 5 Sep 2025 | |
| Pocopson Home | West Chester | 5 of 5 | 0 | $16,036 | 26 Mar 2026 | |
| Crosslands | Kennett Square | 5 of 5 | 2 | $12,735 | 20 Feb 2026 | |
| Oxford Health Center | Oxford | 4 of 5 | 2 | $0 | 11 Mar 2026 | |
| Inn at Freedom Village,The | West Brandywine | 5 of 5 | 2 | $0 | 13 Sep 2024 | |
| St Martha Center for Rehabilitation & Healthcare | Downingtown | 5 of 5 | 3 | $0 | 8 Jan 2026 | |
| West Chester Rehabilitation and Healthcare Center | West Chester | 2 of 5 | 9 | $40,019 | 3 Oct 2024 | |
| Barclay Friends | West Chester | 4 of 5 | 1 | $0 | 13 Jun 2025 | |
| Park Lane Post Acute LLC | West Chester | 5 of 5 | 5 | $0 | 7 May 2026 | |
| Exton Post Acute | Exton | 3 of 5 | 13 | $145,924 | 9 Apr 2026 | |
| Tel Hai Retirement Community | Honey Brook | 5 of 5 | 0 | $0 | 21 Nov 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Twin Pines Health Care Center (CCN 396114). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/twin-pines-health-care-center-west-grove-pa-396114/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Twin Pines Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 22 Jun 2026. It was a complaint investigation. It gave 3 citations. The standard survey before the last one was on 7 Mar 2025.
- Who operates Twin Pines Health Care Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Saber Healthcare Group. The CMS ownership file names Saber Governance LLC and SHG Management LLC for operational or managerial control. This site does not show the names of persons.
- Is Twin Pines Health Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 4 homes in Pennsylvania as Special Focus Facilities and 20 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.