Elder Care Record

Ohio › Lawrence County › Coal Grove

Crystal Care of Coal Grove

813 1/2 Marion Pike, Coal Grove, OH 45638

CCN 366202 · For-profit, corporation · 57 certified beds · chain Hillstone Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Crystal Care of Coal Grove is a For-profit, corporation nursing home in Coal Grove, Ohio, certified for 57 beds and caring for about 51 residents a day.

CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 3, staffing 1 and quality measures 5.

Inspectors recorded 25 health deficiencies across the three most recent survey cycles (5, 9, 11 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 43.9 per 100 beds, more than the state median of 33.3.

CMS lists 2 penalties in the period covered: fines totalling $160K and 1 payment denial.

Reported nurse staffing is 3.2 hours per resident per day (0.4 RN), close to the Ohio median of 3.6; nursing staff turnover is 48.8%.

25health deficiencies, 3 survey cycles1 at actual harm or worse
$160Kfines listed by CMS2 penalties in period
3.2nurse hours per resident per daystate median 3.6
89%occupancy (residents ÷ beds)51 residents a day

Compared with county, state and nation

MeasureThis facilityLawrence Co. medianOhio medianUS average
Overall star rating3433.0
Health citations, 3 cycles25342728.7
Citations per 100 beds43.934.033.326.8
Total nurse hours per resident day3.23.43.63.9
RN hours per resident day0.40.60.60.7
Nursing staff turnover48.8%48.1%48.5%45.8%
Fines listed$159,708$0$0—

County and state figures are medians across facilities (4 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 29
Cycle 311

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Sep 2025, 19 Oct 2023.

Severity mix: J ×1 D ×20 E ×3 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Sep 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey8 Oct 2025
11 Sep 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey8 Oct 2025
11 Sep 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey8 Oct 2025
11 Sep 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey8 Oct 2025
11 Sep 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey8 Oct 2025
26 Mar 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation16 Apr 2024
26 Mar 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation16 Apr 2024
4 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation16 Apr 2024
19 Oct 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey8 Nov 2023
19 Oct 2023F0881Implement a program that monitors antibiotic use.EStandard survey8 Nov 2023
19 Oct 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey8 Nov 2023
19 Oct 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey8 Nov 2023
19 Oct 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey8 Nov 2023
19 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey8 Nov 2023
19 Oct 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey8 Nov 2023
19 Oct 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey8 Nov 2023
19 Oct 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey8 Nov 2023
7 Dec 2021F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey6 Jan 2022
7 Dec 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey6 Jan 2022
7 Dec 2021F0692Provide enough food/fluids to maintain a resident's health.DStandard survey6 Jan 2022
7 Dec 2021F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey6 Jan 2022
7 Dec 2021F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey6 Jan 2022
7 Dec 2021F0759Ensure medication error rates are not 5 percent or greater.DStandard survey6 Jan 2022
7 Dec 2021F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey6 Jan 2022
7 Dec 2021F0732Post nurse staffing information every day.CStandard survey6 Jan 2022

Penalties

DateTypeAmountDetail
4 Mar 2024Payment denial—18 days
4 Mar 2024Fine$159,708

Staffing

Total nursing3.16 h
Nurse aides1.87 h
LPN0.85 h
RN0.44 h
Weekend total2.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 48.8%, RNs —; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.4%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.0%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay4.6%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.1%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay6.3%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Crystal Care Of Ironton, Llc. Chain: Hillstone Healthcare (9 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lawrence County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Harbor Healthcare of IrontonIronton1254323427.2—30 Jan 2025
Sanctuary At Ohio ValleyIronton934431111.8—6 Mar 2025
Riverview Post AcuteSouth Point1003413434.0—25 Sep 2025

All 4 facilities in Lawrence County

Questions and answers

How many deficiencies has Crystal Care of Coal Grove been cited for?

25 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Crystal Care of Coal Grove been fined?

Yes. CMS lists fines totalling $160K in the period covered, plus 1 payment denial.

How does staffing at Crystal Care of Coal Grove compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Crystal Care of Coal Grove?

It is part of the Hillstone Healthcare chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Crystal Care of Coal Grove last inspected?

The most recent survey or investigation in the CMS record is dated 11 Sep 2025; the most recent standard health survey was 11 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.