Wisconsin › St. Croix County › New Richmond
Deerfield Care Center, LLC
575 Hospital Rd, New Richmond, WI 54017
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Deerfield Care Center, LLC, in New Richmond, Wisconsin, is certified for 50 beds under non-profit, corporation ownership and belongs to the Presbyterian Homes & Services chain.
CMS gives it 5 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 4, staffing 5 and quality measures 3.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (3, 6, 4 by cycle, most recent first), none at the actual-harm level. That is 26.0 per 100 beds, about the same as the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.1 hours per resident per day (1.5 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 20.4%.
Compared with county, state and nation
| Measure | This facility | St. Croix Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 13 | 15 | 21 | 28.7 |
| Citations per 100 beds | 26.0 | 30.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.1 | 4.2 | 4.0 | 3.9 |
| RN hours per resident day | 1.5 | 1.2 | 0.9 | 0.7 |
| Nursing staff turnover | 20.4% | 46.2% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (8 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Feb 2026, 27 Nov 2024.
Severity mix: D ×9 E ×1 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Feb 2026 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 18 Mar 2026 |
| 18 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 18 Mar 2026 |
| 18 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 18 Mar 2026 |
| 27 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 27 Dec 2024 |
| 27 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 27 Dec 2024 |
| 27 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 27 Dec 2024 |
| 27 Nov 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 27 Dec 2024 |
| 27 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 27 Dec 2024 |
| 27 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 27 Dec 2024 |
| 20 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Oct 2023 |
| 20 Sep 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 20 Oct 2023 |
| 20 Sep 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 20 Oct 2023 |
| 20 Sep 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 20 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 20.4%, RNs 6.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.4% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.5% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.8% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.4% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.4% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.4% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Chain: Presbyterian Homes & Services (21 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Phm New Richmond Senior Housing Inc | 5% or greater direct ownership interest | 100% | 02/07/2008 |
| Us Bank National Association | 5% or greater mortgage interest | NOT APPLICABLE | 08/01/2011 |
| Us Bank National Association | 5% or greater security interest | NOT APPLICABLE | 08/01/2011 |
| Phs Management, LLC | Operational/managerial control | NOT APPLICABLE | 03/11/2011 |
| Phs Management, LLC | Adp of the snf | NOT APPLICABLE | 02/12/2026 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in St. Croix County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Christian Community Home | Hudson | 50 | 5 | 3 | 5 | 12 | 24.0 | $5K | 12 Feb 2025 |
| Hammond Health Services | Hammond | 50 | 5 | 5 | 4 | 3 | 6.0 | — | 5 Feb 2025 |
| Park View Home | Woodville | 50 | 5 | 4 | 5 | 8 | 16.0 | — | 24 Sep 2025 |
| Baldwin Care Center | Baldwin | 50 | 4 | 3 | 5 | 19 | 38.0 | — | 10 Dec 2025 |
| St Croix Health Center | New Richmond | 50 | 4 | 3 | 5 | 15 | 30.0 | — | 3 Dec 2025 |
| Glenhaven | Glenwood City | 44 | 3 | 2 | 5 | 33 | 75.0 | — | 5 Mar 2026 |
| Kinnic Health and Rehabilitation Center | River Falls | 68 | 2 | 2 | 4 | 24 | 35.3 | — | 30 Jun 2025 |
All 8 facilities in St. Croix County
Questions and answers
How many deficiencies has Deerfield Care Center, LLC been cited for?
13 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Deerfield Care Center, LLC been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Deerfield Care Center, LLC compare?
Reported total nurse staffing is 4.1 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Deerfield Care Center, LLC?
It is part of the Presbyterian Homes & Services chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Phm New Richmond Senior Housing Inc and Phs Management, LLC. Individual owners and managers are not listed on this site.
When was Deerfield Care Center, LLC last inspected?
The most recent survey or investigation in the CMS record is dated 18 Feb 2026; the most recent standard health survey was 18 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.