Wisconsin › St. Croix County › Glenwood City
Glenhaven
612 E Oak St, Glenwood City, WI 54013
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Glenhaven, in Glenwood City, Wisconsin, is certified for 44 beds under non-profit, corporation ownership and belongs to the Health Dimensions Group chain.
CMS gives it 3 of 5 stars overall, equal to the Wisconsin median; the health inspection rating is 2, staffing 5 and quality measures 4.
Inspectors recorded 33 health deficiencies across the three most recent survey cycles (15, 12, 6 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 75.0 per 100 beds, more than the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.6 hours per resident per day (1.3 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 53.8%.
Compared with county, state and nation
| Measure | This facility | St. Croix Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 33 | 15 | 21 | 28.7 |
| Citations per 100 beds | 75.0 | 30.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.6 | 4.2 | 4.0 | 3.9 |
| RN hours per resident day | 1.3 | 1.2 | 0.9 | 0.7 |
| Nursing staff turnover | 53.8% | 46.2% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (8 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Mar 2026, 11 Dec 2024.
Severity mix: G ×1 D ×22 E ×1 F ×8 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 3 Apr 2026 |
| 5 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 3 Apr 2026 |
| 25 Aug 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 25 Sep 2025 |
| 25 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 25 Sep 2025 |
| 2 Apr 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 2 May 2025 |
| 2 Apr 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 2 May 2025 |
| 2 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 2 May 2025 |
| 11 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Jan 2025 |
| 11 Dec 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 11 Jan 2025 |
| 11 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 11 Jan 2025 |
| 11 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 11 Jan 2025 |
| 11 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 11 Jan 2025 |
| 11 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 11 Jan 2025 |
| 11 Dec 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 11 Jan 2025 |
| 11 Dec 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 11 Jan 2025 |
| 11 Dec 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 11 Jan 2025 |
| 30 Nov 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 30 Dec 2023 |
| 30 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Dec 2023 |
| 30 Nov 2023 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 30 Jun 2023 |
| 30 Nov 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 30 Dec 2023 |
| 30 Nov 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 30 Dec 2023 |
| 30 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | C | Standard survey | 30 Dec 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 53.8%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.9% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.2% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.7% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.0% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 32.6% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Glenhaven, Inc.. Chain: Health Dimensions Group (10 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Glenhaven, Inc. | 5% or greater mortgage interest | NOT APPLICABLE | 01/01/1966 |
| Glenhaven, Inc. | Operational/managerial control | NOT APPLICABLE | 01/01/1966 |
| Glenhaven, Inc. | Adp of the snf | NOT APPLICABLE | 01/01/1966 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in St. Croix County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Christian Community Home | Hudson | 50 | 5 | 3 | 5 | 12 | 24.0 | $5K | 12 Feb 2025 |
| Deerfield Care Center, LLC | New Richmond | 50 | 5 | 4 | 5 | 13 | 26.0 | — | 18 Feb 2026 |
| Hammond Health Services | Hammond | 50 | 5 | 5 | 4 | 3 | 6.0 | — | 5 Feb 2025 |
| Park View Home | Woodville | 50 | 5 | 4 | 5 | 8 | 16.0 | — | 24 Sep 2025 |
| Baldwin Care Center | Baldwin | 50 | 4 | 3 | 5 | 19 | 38.0 | — | 10 Dec 2025 |
| St Croix Health Center | New Richmond | 50 | 4 | 3 | 5 | 15 | 30.0 | — | 3 Dec 2025 |
| Kinnic Health and Rehabilitation Center | River Falls | 68 | 2 | 2 | 4 | 24 | 35.3 | — | 30 Jun 2025 |
All 8 facilities in St. Croix County
Questions and answers
How many deficiencies has Glenhaven been cited for?
33 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Glenhaven been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Glenhaven compare?
Reported total nurse staffing is 4.6 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Glenhaven?
It is part of the Health Dimensions Group chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Glenhaven, Inc.. Individual owners and managers are not listed on this site.
When was Glenhaven last inspected?
The most recent survey or investigation in the CMS record is dated 5 Mar 2026; the most recent standard health survey was 5 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.