Elder Care Record

Tennessee › Stewart County › Dover

Dover Care Center

537 Spring Street Suite 350, Dover, TN 37058

CCN 445155 · For-profit, corporation · 88 certified beds · chain Exceptional Living Centers

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 88 beds, Dover Care Center serves Dover in Stewart County, Tennessee and has taken Medicare and Medicaid residents since 1983.

CMS gives it 3 of 5 stars overall, equal to the Tennessee median; the health inspection rating is 3, staffing 3 and quality measures 3.

Inspectors recorded 17 health deficiencies across the three most recent survey cycles (2, 9, 6 by cycle, most recent first), none at the actual-harm level. That is 19.3 per 100 beds, more than the state median of 12.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.9 RN), close to the Tennessee median of 3.6; nursing staff turnover is 43.9%.

17health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.6
54%occupancy (residents ÷ beds)48 residents a day

Compared with county, state and nation

MeasureThis facilityStewart Co. medianTennessee medianUS average
Overall star rating3333.0
Health citations, 3 cycles17171328.7
Citations per 100 beds19.319.312.226.8
Total nurse hours per resident day3.63.63.63.9
RN hours per resident day0.90.90.50.7
Nursing staff turnover43.9%43.9%50.0%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (1 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 29
Cycle 36

Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Jul 2025, 28 Sep 2022.

Severity mix: D ×13 E ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey7 Aug 2025
23 Jul 2025F0880Provide and implement an infection prevention and control program.EStandard survey7 Aug 2025
10 Oct 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation8 Nov 2023
10 Oct 2023F0610Respond appropriately to all alleged violations.EComplaint investigation8 Nov 2023
10 Oct 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation8 Nov 2023
10 Oct 2023F0865Have a plan that describes the process for conducting QAPI and QAA activities.DComplaint investigation8 Nov 2023
28 Sep 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey14 Oct 2022
28 Sep 2022F0641Ensure each resident receives an accurate assessment.DStandard survey14 Oct 2022
28 Sep 2022F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey14 Oct 2022
28 Sep 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey14 Oct 2022
28 Sep 2022F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DStandard survey14 Oct 2022
28 Sep 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey14 Oct 2022
28 Sep 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey14 Oct 2022
28 Sep 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey14 Oct 2022
28 Sep 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey14 Oct 2022
27 Aug 2019F0759Ensure medication error rates are not 5 percent or greater.DStandard survey16 Sep 2019
27 Aug 2019F0880Provide and implement an infection prevention and control program.DStandard survey16 Sep 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.57 h
Nurse aides2.12 h
LPN0.55 h
RN0.9 h
Weekend total2.97 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 43.9%, RNs 35.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTennessee medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay15.9%12.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.2%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.3%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.8%1.2%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.3%15.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.7%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay18.1%15.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Chain: Exceptional Living Centers (10 facilities).

OrganisationRole in the CMS recordInterestSince
Medical Rehabilitation Centers, LLC5% or greater direct ownership interest100%02/01/2023
Lexington Health Management LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Questions and answers

How many deficiencies has Dover Care Center been cited for?

17 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.

Has Dover Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Dover Care Center compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.

Who operates Dover Care Center?

It is part of the Exceptional Living Centers chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Medical Rehabilitation Centers, LLC and Lexington Health Management LLC. Individual owners and managers are not listed on this site.

When was Dover Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 23 Jul 2025; the most recent standard health survey was 23 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.