Elder Care Record

Illinois › Cook County › Chicago

Elevate Care Windsor Park

2649 East 75th St, Chicago, IL 60649

CCN 145970 · For-profit, corporation · 240 certified beds · chain Elevate Care

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Elevate Care Windsor Park is a For-profit, corporation nursing home in Chicago, Illinois, certified for 240 beds and caring for about 200 residents a day.

CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 2, staffing 1 and quality measures 3.

Inspectors recorded 73 health deficiencies across the three most recent survey cycles (24, 21, 28 by cycle, most recent first), 9 of them at the actual-harm or immediate-jeopardy level. That is 30.4 per 100 beds, about the same as the state median of 28.4.

CMS lists 5 penalties in the period covered: fines totalling $117K.

Reported nurse staffing is 3.0 hours per resident per day (0.3 RN), close to the Illinois median of 3.3; nursing staff turnover is 42.1%.

73health deficiencies, 3 survey cycles9 at actual harm or worse
$117Kfines listed by CMS5 penalties in period
3.0nurse hours per resident per daystate median 3.3
83%occupancy (residents ÷ beds)200 residents a day

Compared with county, state and nation

MeasureThis facilityCook Co. medianIllinois medianUS average
Overall star rating1223.0
Health citations, 3 cycles73373428.7
Citations per 100 beds30.423.828.426.8
Total nurse hours per resident day3.03.23.33.9
RN hours per resident day0.30.70.60.7
Nursing staff turnover42.1%39.7%43.4%45.8%
Fines listed$116,544$52,199$45,123—

County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)24
Cycle 221
Cycle 328

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Apr 2026, 6 Mar 2025.

Severity mix: G ×9 D ×31 E ×21 F ×11 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
12 Jun 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation23 Jun 2026
12 Jun 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint investigation23 Jun 2026
12 Jun 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation23 Jun 2026
12 Jun 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation23 Jun 2026
12 Jun 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation23 Jun 2026
3 Apr 2026F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard survey17 Apr 2026
3 Apr 2026F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey17 Apr 2026
3 Apr 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey17 Apr 2026
3 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey17 Apr 2026
3 Apr 2026F0880Provide and implement an infection prevention and control program.EStandard survey22 Apr 2026
3 Apr 2026F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey17 Apr 2026
3 Apr 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey17 Apr 2026
3 Apr 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey17 Apr 2026
3 Apr 2026F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey17 Apr 2026
3 Apr 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey17 Apr 2026
3 Apr 2026F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey17 Apr 2026
3 Apr 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey19 Apr 2026
3 Apr 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey22 Apr 2026
3 Apr 2026F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey19 Apr 2026
3 Apr 2026F0814Dispose of garbage and refuse properly.CStandard survey17 Apr 2026
29 Mar 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation30 Mar 2026
29 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation22 Apr 2026
29 Mar 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation22 Apr 2026
29 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation4 Nov 2025
25 Jul 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation31 Jul 2025
25 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation31 Jul 2025
23 Jun 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation1 Jul 2025
23 Jun 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation1 Jul 2025
9 May 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation17 May 2025
6 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard survey25 Mar 2025
6 Mar 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.GStandard survey25 Mar 2025
6 Mar 2025F0695Provide safe and appropriate respiratory care for a resident when needed.GStandard survey25 Mar 2025
6 Mar 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.GStandard survey25 Mar 2025
6 Mar 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey25 Mar 2025
6 Mar 2025F0814Dispose of garbage and refuse properly.FStandard survey25 Mar 2025
6 Mar 2025F0880Provide and implement an infection prevention and control program.FStandard survey25 Mar 2025
6 Mar 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey25 Mar 2025
6 Mar 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey25 Mar 2025
6 Mar 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey25 Mar 2025
6 Mar 2025F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.EStandard survey25 Mar 2025
6 Mar 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey25 Mar 2025
6 Mar 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey25 Mar 2025
6 Mar 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey25 Mar 2025
9 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation27 Dec 2024
10 Nov 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint investigation29 Nov 2024
11 Jul 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint investigation26 Jul 2024
11 Jul 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation14 Jul 2024
11 Jul 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation16 Jul 2024
13 Jun 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EComplaint investigation3 Jul 2024
8 Apr 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation17 Apr 2024
19 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey6 Feb 2024
19 Jan 2024F0814Dispose of garbage and refuse properly.FStandard survey6 Feb 2024
19 Jan 2024F0880Provide and implement an infection prevention and control program.FStandard survey6 Feb 2024
19 Jan 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey6 Feb 2024
19 Jan 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey6 Feb 2024
19 Jan 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey6 Feb 2024
19 Jan 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey6 Feb 2024
19 Jan 2024F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey6 Feb 2024
19 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey6 Feb 2024
19 Jan 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey6 Feb 2024
19 Jan 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey6 Feb 2024
19 Jan 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey6 Feb 2024
19 Jan 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation6 Feb 2024
19 Jan 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey6 Feb 2024
19 Jan 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey6 Feb 2024
19 Jan 2024F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard survey6 Feb 2024
21 Nov 2023F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation8 Dec 2023
21 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation8 Dec 2023
21 Nov 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation8 Dec 2023
21 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation8 Dec 2023
21 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation8 Dec 2023
6 Oct 2023F0624Prepare residents for a safe transfer or discharge from the nursing home.GComplaint investigation7 Oct 2023
6 Oct 2023F0850Hire a qualified full-time social worker in a facility with more than 120 beds.FComplaint investigation7 Oct 2023

Penalties

DateTypeAmountDetail
12 Jun 2026Fine$31,780
29 Jan 2026Fine$22,315
23 Jun 2025Fine$12,929
6 Mar 2025Fine$38,350
6 Oct 2023Fine$11,170

Staffing

Total nursing2.97 h
Nurse aides1.74 h
LPN0.94 h
RN0.29 h
Weekend total2.56 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 42.1%, RNs 71.4%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.5%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.7%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.8%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.7%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay7.2%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.1%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay28.2%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Elevate Care Windsor Park Llc. Chain: Elevate Care (14 facilities).

OrganisationRole in the CMS recordInterestSince
Aperion Care Exec Holdings LLCDirect ownership interestNOT APPLICABLE07/01/2024
Elevate Care IncOperational/managerial controlNOT APPLICABLE07/01/2024
Curis Services LLCAdp of the snfNOT APPLICABLE07/01/2024
Elevate Care Consulting LLCAdp of the snfNOT APPLICABLE07/01/2024
Elevate Care IncAdp of the snfNOT APPLICABLE03/28/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cook County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Addolorata VillaWheeling865352427.9$181K28 May 2026
Alden Estates of EvanstonEvanston995541212.1—19 Dec 2025
Alden Estates of SkokieSkokie5655435.4—24 Oct 2024
Alden Poplar Creek Rehab & HCCHoffman Estates2175422913.4$8K11 Mar 2026
Aperion Care NilesNiles995422121.2$12K29 May 2026
Ascension Nazarethville PlaceDes Plaines6855457.4—31 Dec 2025
Bella Terra StreamwoodStreamwood214552167.5—20 Dec 2025
Brandel Health and RehabNorthbrook10255532.9—12 Sep 2025

All 202 facilities in Cook County

Questions and answers

How many deficiencies has Elevate Care Windsor Park been cited for?

73 health deficiencies across the three most recent survey cycles, 9 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Elevate Care Windsor Park been fined?

Yes. CMS lists fines totalling $117K in the period covered.

How does staffing at Elevate Care Windsor Park compare?

Reported total nurse staffing is 3.0 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Elevate Care Windsor Park?

It is part of the Elevate Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Aperion Care Exec Holdings LLC and Elevate Care Inc. Individual owners and managers are not listed on this site.

When was Elevate Care Windsor Park last inspected?

The most recent survey or investigation in the CMS record is dated 12 Jun 2026; the most recent standard health survey was 3 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.