Elder Care Record

New York › Ontario County › Geneva

Finger Lakes Health

75 Mason Street, Geneva, NY 14456

CCN 335098 · For-profit, corporation · 345 certified beds

No standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffingnot rated
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Finger Lakes Health is a For-profit, corporation nursing home in Geneva, New York, certified for 345 beds and caring for about 123 residents a day.

CMS gives it 2 of 5 stars overall, below the New York median of 3; the health inspection rating is 2, staffing — and quality measures 2.

Inspectors recorded 26 health deficiencies across the three most recent survey cycles (11, 9, 6 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 7.5 per 100 beds, fewer than the state median of 11.0.

CMS lists 1 penalty in the period covered: fines totalling $126K.

CMS flags that the facility has not had a standard health inspection in more than two years.

26health deficiencies, 3 survey cycles2 at actual harm or worse
$126Kfines listed by CMS1 penalty in period
—nurse hours per resident per daystate median 3.5
36%occupancy (residents ÷ beds)123 residents a day

Compared with county, state and nation

MeasureThis facilityOntario Co. medianNew York medianUS average
Overall star rating2233.0
Health citations, 3 cycles26261728.7
Citations per 100 beds7.511.111.026.8
Total nurse hours per resident day—4.13.53.9
RN hours per resident day—0.70.60.7
Nursing staff turnover—80.6%38.4%45.8%
Fines listed$125,650$0$0—

County and state figures are medians across facilities (5 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)11
Cycle 29
Cycle 36

Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 Sep 2023, 22 Jul 2022.

Severity mix: G ×1 H ×1 D ×19 E ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
8 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.HComplaint investigation (under dispute review)5 May 2026
8 Apr 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation (under dispute review)8 Jun 2026
8 Apr 2026F0610Respond appropriately to all alleged violations.EComplaint investigation8 Jun 2026
8 Apr 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation8 Jun 2026
1 Sep 2023F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.EComplaint investigation31 Oct 2023
1 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation31 Oct 2023
1 Sep 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation31 Oct 2023
1 Sep 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DComplaint investigation31 Oct 2023
1 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation31 Oct 2023
1 Sep 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DComplaint investigation31 Oct 2023
1 Sep 2023F0948Ensure that paid feeding assistants have the training they need.DComplaint investigation31 Oct 2023
22 Jul 2022F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEStandard survey16 Sep 2022
22 Jul 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey16 Sep 2022
22 Jul 2022F0814Dispose of garbage and refuse properly.EStandard survey16 Sep 2022
22 Jul 2022F0641Ensure each resident receives an accurate assessment.DStandard survey16 Sep 2022
22 Jul 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey16 Sep 2022
22 Jul 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey16 Sep 2022
22 Jul 2022F0679Provide activities to meet all resident's needs.DStandard survey16 Sep 2022
22 Jul 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey16 Sep 2022
22 Jul 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey16 Sep 2022
13 Feb 2020F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey12 Apr 2020
13 Feb 2020F0610Respond appropriately to all alleged violations.DStandard survey12 Apr 2020
13 Feb 2020F0641Ensure each resident receives an accurate assessment.DStandard survey12 Apr 2020
13 Feb 2020F0685Assist a resident in gaining access to vision and hearing services.DStandard survey12 Apr 2020
13 Feb 2020F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey12 Apr 2020
13 Feb 2020F0880Provide and implement an infection prevention and control program.DStandard survey12 Apr 2020

Penalties

DateTypeAmountDetail
8 Apr 2026Fine$125,650

Staffing

Total nursing—
Nurse aides—
LPN—
RN—
Weekend total—

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew York medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.6%13.2%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.6%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.1%0.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.7%2.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.8%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.3%11.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.0%6.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay18.6%12.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Geneva Nursing Home Inc.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Ontario County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
M.M. Ewing Continuing Care CenterCanandaigua17854495.1—21 Jul 2023
Clifton Springs Hospital and Clinic Extended CareClifton Springs1084431211.1—15 Nov 2024
Elm Manor Nursing and Rehabilitation CenterCanandaigua461113576.1—20 May 2026
Ontario Center For Rehabilitation and Healthcareabuse iconCanandaigua981114141.8$118K17 Mar 2026

All 5 facilities in Ontario County

Questions and answers

How many deficiencies has Finger Lakes Health been cited for?

26 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.

Has Finger Lakes Health been fined?

Yes. CMS lists fines totalling $126K in the period covered.

How does staffing at Finger Lakes Health compare?

CMS does not report staffing hours for this facility.

Who operates Finger Lakes Health?

Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Finger Lakes Health last inspected?

The most recent survey or investigation in the CMS record is dated 8 Apr 2026; the most recent standard health survey was 1 Sep 2023.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.