Elder Care Record

Illinois › Rock Island County › Rock Island

Friendship Manor

1209 21st Avenue, Rock Island, IL 61201

CCN 146099 · Non-profit, corporation · 94 certified beds

No standard inspection in 2+ yearsContinuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Friendship Manor, in Rock Island, Illinois, is certified for 94 beds under non-profit, corporation ownership.

CMS gives it 3 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 4, staffing 4 and quality measures 1.

Inspectors recorded 14 health deficiencies across the three most recent survey cycles (4, 4, 6 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 14.9 per 100 beds, fewer than the state median of 28.4.

CMS lists 2 penalties in the period covered: fines totalling $11K and 1 payment denial.

Reported nurse staffing is 3.9 hours per resident per day (0.6 RN), close to the Illinois median of 3.3; nursing staff turnover is 37.4%.

CMS flags that the facility has not had a standard health inspection in more than two years.

14health deficiencies, 3 survey cycles3 at actual harm or worse
$11Kfines listed by CMS2 penalties in period
3.9nurse hours per resident per daystate median 3.3
91%occupancy (residents ÷ beds)86 residents a day

Compared with county, state and nation

MeasureThis facilityRock Island Co. medianIllinois medianUS average
Overall star rating3123.0
Health citations, 3 cycles14303428.7
Citations per 100 beds14.925.328.426.8
Total nurse hours per resident day3.93.33.33.9
RN hours per resident day0.60.50.60.7
Nursing staff turnover37.4%46.4%43.4%45.8%
Fines listed$10,519$42,856$45,123—

County and state figures are medians across facilities (9 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 24
Cycle 36

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jul 2024, 19 Jul 2023.

Severity mix: G ×3 D ×8 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
30 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation25 Feb 2026
12 Sep 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation30 Sep 2025
9 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation24 Apr 2025
24 Jul 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey14 Aug 2024
24 Jul 2024F0880Provide and implement an infection prevention and control program.FStandard survey25 Jul 2024
19 Jul 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey11 Aug 2023
19 Jul 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey9 Aug 2023
19 Jul 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey16 Aug 2023
9 May 2022F0886Perform COVID19 testing on residents and staff.FStandard survey27 May 2022
9 May 2022F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey27 May 2022
9 May 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey27 May 2022
9 May 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey27 May 2022
9 May 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey27 May 2022
9 May 2022F0888Ensure staff are vaccinated for COVID-19DStandard survey27 May 2022

Penalties

DateTypeAmountDetail
9 Apr 2025Fine$10,519
24 Jul 2024Payment denial—12 days

Staffing

Total nursing3.91 h
Nurse aides2.43 h
LPN0.9 h
RN0.59 h
Weekend total3.29 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 37.4%, RNs 35.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay24.7%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.7%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay6.3%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.5%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.1%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay33.2%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.3%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.2%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Friendship Manor Inc.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Rock Island County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Celebrate Sr Living of MolineMoline1204511714.2$22K16 Oct 2025
Allure of Molineabuse iconEast Moline1201214638.3$15K6 Mar 2026
Allure of the Quad Citiesabuse iconMoline1491115436.2$356K17 Jun 2026
Arcadia Care Rock IslandRock Island1771213016.9$69K23 Mar 2026
Avenues At Quad CitiesSilvis631212742.9—7 May 2025
Hope Creek Nursing & Rehababuse iconEast Moline2451116225.3$386K15 Jun 2026
Silvis Center For Nursing Rehab & CareSilvis1201212924.2$43K12 Jun 2026
St Anthony'S Nsg & Rehab CtrRock Island1301115743.8$557K6 Jun 2026

All 9 facilities in Rock Island County

Questions and answers

How many deficiencies has Friendship Manor been cited for?

14 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Friendship Manor been fined?

Yes. CMS lists fines totalling $11K in the period covered, plus 1 payment denial.

How does staffing at Friendship Manor compare?

Reported total nurse staffing is 3.9 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Friendship Manor?

Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was Friendship Manor last inspected?

The most recent survey or investigation in the CMS record is dated 30 Jan 2026; the most recent standard health survey was 24 Jul 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.