Elder Care Record

Pennsylvania › Cumberland County › Camp Hill

Gardens At West Shore, The

770 Poplar Church Road, Camp Hill, PA 17011

CCN 395223 · For-profit, corporation · 309 certified beds · chain Priority Healthcare Group

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Gardens At West Shore, The is a For-profit, corporation nursing home in Camp Hill, Pennsylvania, certified for 309 beds and caring for about 192 residents a day.

CMS gives it 1 of 5 stars overall, below the Pennsylvania median of 3; the health inspection rating is 1, staffing 4 and quality measures 2.

Inspectors recorded 61 health deficiencies across the three most recent survey cycles (16, 14, 31 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 19.7 per 100 beds, about the same as the state median of 22.2.

CMS lists 4 penalties in the period covered: fines totalling $58K.

Reported nurse staffing is 3.2 hours per resident per day (0.7 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 36.6%.

CMS flags that the facility carries the CMS abuse icon.

61health deficiencies, 3 survey cycles4 at actual harm or worse
$58Kfines listed by CMS4 penalties in period
3.2nurse hours per resident per daystate median 3.6
62%occupancy (residents ÷ beds)192 residents a day

Compared with county, state and nation

MeasureThis facilityCumberland Co. medianPennsylvania medianUS average
Overall star rating1333.0
Health citations, 3 cycles61372628.7
Citations per 100 beds19.719.322.226.8
Total nurse hours per resident day3.23.63.63.9
RN hours per resident day0.70.90.70.7
Nursing staff turnover36.6%43.8%44.3%45.8%
Fines listed$58,069$8,018$0—

County and state figures are medians across facilities (17 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)16
Cycle 214
Cycle 331

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 Aug 2025, 26 Sep 2024.

Severity mix: J ×2 G ×2 D ×34 E ×22 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
1 Jul 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation27 Jun 2026
1 Jul 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation22 Jun 2026
1 Jun 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FComplaint investigation16 Jul 2026
1 Jun 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint investigation16 Jul 2026
9 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation6 Feb 2026
9 Feb 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation17 Feb 2026
9 Feb 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation23 Feb 2026
26 Dec 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation22 Jan 2026
7 Aug 2025F0641Ensure each resident receives an accurate assessment.EStandard survey11 Sep 2025
7 Aug 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey11 Sep 2025
7 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey11 Sep 2025
7 Aug 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey11 Sep 2025
7 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey11 Sep 2025
7 Aug 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey11 Sep 2025
7 Aug 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey11 Sep 2025
7 Aug 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey11 Sep 2025
26 Sep 2024F0641Ensure each resident receives an accurate assessment.EStandard survey5 Nov 2024
26 Sep 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey5 Nov 2024
26 Sep 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey19 Nov 2024
26 Sep 2024F0730Observe each nurse aide's job performance and give regular training.EStandard survey5 Nov 2024
26 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey5 Nov 2024
26 Sep 2024F0880Provide and implement an infection prevention and control program.EStandard survey5 Nov 2024
26 Sep 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EComplaint investigation5 Nov 2024
26 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey5 Nov 2024
26 Sep 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey5 Nov 2024
26 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey5 Nov 2024
26 Sep 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation5 Nov 2024
26 Sep 2024F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey5 Nov 2024
26 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey5 Nov 2024
26 Sep 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey5 Nov 2024
10 Jul 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation30 Jul 2024
23 May 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation27 Jun 2024
23 May 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation27 Jun 2024
22 Feb 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.GComplaint investigation19 Mar 2024
22 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation19 Mar 2024
29 Jan 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation20 Feb 2024
11 Jan 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation31 Jan 2024
16 Nov 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey19 Dec 2023
16 Nov 2023F0641Ensure each resident receives an accurate assessment.EStandard survey19 Dec 2023
16 Nov 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey19 Dec 2023
16 Nov 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation19 Dec 2023
16 Nov 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey19 Dec 2023
16 Nov 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey19 Dec 2023
16 Nov 2023F0880Provide and implement an infection prevention and control program.EStandard survey19 Dec 2023
16 Nov 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation19 Dec 2023
16 Nov 2023F0610Respond appropriately to all alleged violations.DStandard survey19 Dec 2023
16 Nov 2023F0637Assess the resident when there is a significant change in conditionDStandard survey19 Dec 2023
16 Nov 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey19 Dec 2023
16 Nov 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey19 Dec 2023
16 Nov 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey19 Dec 2023
16 Nov 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey19 Dec 2023
16 Nov 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey19 Dec 2023
16 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey19 Dec 2023
16 Nov 2023F0791Provide or obtain dental services for each resident.DStandard survey19 Dec 2023
26 Oct 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation7 Nov 2023
8 Sep 2023F0572Give residents a notice of rights, rules, services and charges.EComplaint investigation12 Sep 2023
9 Aug 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation5 Sep 2023
9 Aug 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation5 Sep 2023
9 Aug 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation5 Sep 2023
9 Aug 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation5 Sep 2023
9 Aug 2023F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint investigation5 Sep 2023

Penalties

DateTypeAmountDetail
1 Jun 2026Fine$16,355
9 Feb 2026Fine$9,113
9 Feb 2026Fine$9,110
22 Feb 2024Fine$23,491

Staffing

Total nursing3.16 h
Nurse aides1.94 h
LPN0.54 h
RN0.68 h
Weekend total2.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 36.6%, RNs 34.6%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.1%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.7%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.2%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.0%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.6%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay2.8%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.1%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.7%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: The Meadows At West Shore For Nursing And Rehabilitation Llc. Chain: Priority Healthcare Group (12 facilities).

OrganisationRole in the CMS recordInterestSince
Hashtag Holdings LLC5% or greater direct ownership interest100%02/01/2017
Blglpa LLC5% or greater indirect ownership interest14%10/27/2017
Hashtag-El-Holdings LLC5% or greater indirect ownership interest17%10/27/2017
Samara Holdings Company LLC5% or greater indirect ownership interest17%01/28/2020
Strawberry Hill Holdings LLC5% or greater indirect ownership interest17%01/28/2020
Clinical Consulting Services LLCOperational/managerial controlNOT APPLICABLE01/01/2019
Priority Care Group LLCOperational/managerial controlNOT APPLICABLE01/01/2019
Summation Financial Services LLCOperational/managerial controlNOT APPLICABLE01/01/2019
Clinical Consulting Services LLCAdp of the snfNOT APPLICABLE06/04/2025
Gph Camp Hill West Shore LPAdp of the snfNOT APPLICABLE02/01/2017
Priority Care Group LLCAdp of the snfNOT APPLICABLE06/17/2025
Summation Financial Services LLCAdp of the snfNOT APPLICABLE06/04/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cumberland County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Bethany Village Retirement CenterMechanicsburg695441217.4—18 Dec 2025
Chapel Pointe At CarlisleCarlisle5955523.4—13 Mar 2025
Cumberland Crossings Retirement CommunityCarlisle58555813.8—10 Apr 2025
Messiah Lifeways At Messiah VillageMechanicsburg11854554.2$8K28 Aug 2025
Sarah A Todd Memorial HomeCarlisle11754565.1—8 Jan 2026
Shippensburg Rehabilitation and Health Care CenterShippensburg1254421310.4—23 Apr 2026
Thornwald HomeCarlisle834441619.3$9K11 Dec 2025
Claremont Nursing & Rehabilitation CenterCarlisle2823223713.1—15 Apr 2026

All 17 facilities in Cumberland County

Questions and answers

How many deficiencies has Gardens At West Shore, The been cited for?

61 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has Gardens At West Shore, The been fined?

Yes. CMS lists fines totalling $58K in the period covered.

How does staffing at Gardens At West Shore, The compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates Gardens At West Shore, The?

It is part of the Priority Healthcare Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Hashtag Holdings LLC, Blglpa LLC and Hashtag-El-Holdings LLC. Individual owners and managers are not listed on this site.

When was Gardens At West Shore, The last inspected?

The most recent survey or investigation in the CMS record is dated 1 Jul 2026; the most recent standard health survey was 7 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.