Elder Care Record

Idaho › Bannock County › Pocatello

Gateway Transitional Care Center

527 Memorial Drive, Pocatello, ID 83201

CCN 135011 · For-profit, corporation · 102 certified beds · chain The Ensign Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Gateway Transitional Care Center, in Pocatello, Idaho, is certified for 102 beds under for-profit, corporation ownership and belongs to the The Ensign Group chain.

CMS gives it 3 of 5 stars overall, equal to the Idaho median; the health inspection rating is 2, staffing 3 and quality measures 5.

Inspectors recorded 34 health deficiencies across the three most recent survey cycles (15, 12, 7 by cycle, most recent first), none at the actual-harm level. That is 33.3 per 100 beds, about the same as the state median of 34.8.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.8 hours per resident per day (0.8 RN), close to the Idaho median of 3.8; nursing staff turnover is 50.0%.

34health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.8nurse hours per resident per daystate median 3.8
84%occupancy (residents ÷ beds)86 residents a day

Compared with county, state and nation

MeasureThis facilityBannock Co. medianIdaho medianUS average
Overall star rating3533.0
Health citations, 3 cycles34262628.7
Citations per 100 beds33.334.834.826.8
Total nurse hours per resident day3.84.33.83.9
RN hours per resident day0.80.80.80.7
Nursing staff turnover50.0%48.6%50.0%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (4 in the county, 80 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 212
Cycle 37

Dark bar: this facility. Grey bar: Idaho average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jul 2025, 11 Jul 2024.

Severity mix: D ×26 E ×6 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
24 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey22 Aug 2025
24 Jul 2025F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey22 Aug 2025
24 Jul 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey22 Aug 2025
24 Jul 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey22 Aug 2025
24 Jul 2025F0641Ensure each resident receives an accurate assessment.DStandard survey22 Aug 2025
24 Jul 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey22 Aug 2025
24 Jul 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey22 Aug 2025
24 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey22 Aug 2025
24 Jul 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey22 Aug 2025
24 Jul 2025F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.DStandard survey22 Aug 2025
24 Jul 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey22 Aug 2025
24 Jul 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey22 Aug 2025
24 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey22 Aug 2025
24 Jul 2025F0814Dispose of garbage and refuse properly.DStandard survey22 Aug 2025
24 Jul 2025F0880Provide and implement an infection prevention and control program.DStandard survey22 Aug 2025
11 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey15 Aug 2024
11 Jul 2024F0732Post nurse staffing information every day.EStandard survey15 Aug 2024
11 Jul 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey15 Aug 2024
11 Jul 2024F0641Ensure each resident receives an accurate assessment.DStandard survey15 Aug 2024
11 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation15 Aug 2024
11 Jul 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey15 Aug 2024
11 Jul 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 Aug 2024
11 Jul 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey15 Aug 2024
11 Jul 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey15 Aug 2024
11 Jul 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey15 Aug 2024
11 Jul 2024F0880Provide and implement an infection prevention and control program.DStandard survey15 Aug 2024
11 Jul 2024F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.DStandard survey15 Aug 2024
12 Apr 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey3 May 2019
12 Apr 2019F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey3 May 2019
12 Apr 2019F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey3 May 2019
12 Apr 2019F0880Provide and implement an infection prevention and control program.EStandard survey3 May 2019
12 Apr 2019F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey3 May 2019
12 Apr 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey3 May 2019
12 Apr 2019F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey3 May 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.76 h
Nurse aides2.09 h
LPN0.84 h
RN0.83 h
Weekend total3.42 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Idaho average. Turnover: nursing staff 50.0%, RNs 26.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIdaho medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.3%15.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.4%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.6%2.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.9%1.2%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.3%16.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.8%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.3%16.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Pocatello Health Services Inc. Chain: The Ensign Group (342 facilities).

OrganisationRole in the CMS recordInterestSince
Caretrust Gp LLCAdp of the snfNOT APPLICABLE10/01/2006
Caretrust Reit IncAdp of the snfNOT APPLICABLE10/01/2006
Ctr Partnership LPAdp of the snfNOT APPLICABLE05/01/2013
Ensign Services IncAdp of the snfNOT APPLICABLE10/01/2006
Memorial Health Holdings LLCAdp of the snfNOT APPLICABLE10/01/2006

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bannock County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Idaho State Veterans Home - PocatelloPocatello665352334.8—7 Aug 2025
Monte Vista Hills Healthcare CenterPocatello1135421715.0—17 Dec 2025
Quinn Meadows Rehabilitation and Care CenterPocatello412312663.4—24 Feb 2026

All 4 facilities in Bannock County

Questions and answers

How many deficiencies has Gateway Transitional Care Center been cited for?

34 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Idaho median is 26 per facility.

Has Gateway Transitional Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Gateway Transitional Care Center compare?

Reported total nurse staffing is 3.8 hours per resident per day against a Idaho median of 3.8 and a national average of 3.9.

Who operates Gateway Transitional Care Center?

It is part of the The Ensign Group chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Gateway Transitional Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 24 Jul 2025; the most recent standard health survey was 24 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.