North Carolina › Watauga County › Boone
Glenbridge Health and Rehabilitation
211 Milton Brown Heirs Road, Boone, NC 28607
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Glenbridge Health and Rehabilitation is a For-profit, limited liability company nursing home in Boone, North Carolina, certified for 134 beds and caring for about 107 residents a day.
CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 1 and quality measures 2.
Inspectors recorded 41 health deficiencies across the three most recent survey cycles (10, 21, 10 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 30.6 per 100 beds, more than the state median of 15.6.
CMS lists 4 penalties in the period covered: fines totalling $32K and 1 payment denial.
Reported nurse staffing is 3.5 hours per resident per day (0.6 RN), close to the North Carolina median of 3.5; nursing staff turnover is 60.6%.
Compared with county, state and nation
| Measure | This facility | Watauga Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 41 | 41 | 16 | 28.7 |
| Citations per 100 beds | 30.6 | 30.6 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.5 | 3.5 | 3.9 |
| RN hours per resident day | 0.6 | 0.7 | 0.5 | 0.7 |
| Nursing staff turnover | 60.6% | 64.5% | 48.6% | 45.8% |
| Fines listed | $32,349 | $32,349 | $8,512 | — |
County and state figures are medians across facilities (2 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Mar 2026, 6 Feb 2025.
Severity mix: J ×1 D ×23 E ×12 F ×3 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 Mar 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 23 Apr 2026 |
| 27 Mar 2026 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 23 Apr 2026 |
| 27 Mar 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 23 Apr 2026 |
| 27 Mar 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 23 Apr 2026 |
| 27 Mar 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 23 Apr 2026 |
| 27 Mar 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 23 Apr 2026 |
| 27 Mar 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 23 Apr 2026 |
| 27 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 23 Apr 2026 |
| 27 Mar 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 23 Apr 2026 |
| 27 Mar 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Complaint investigation | 23 Apr 2026 |
| 16 Apr 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Complaint investigation | 2 May 2025 |
| 16 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 2 May 2025 |
| 16 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 2 May 2025 |
| 16 Apr 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 2 May 2025 |
| 16 Apr 2025 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | C | Complaint investigation | 2 May 2025 |
| 6 Feb 2025 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | J | Standard survey | 16 Apr 2025 |
| 6 Feb 2025 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 3 Mar 2025 |
| 6 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 16 Apr 2025 |
| 6 Feb 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 16 Apr 2025 |
| 6 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 2 May 2025 |
| 6 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 16 Apr 2025 |
| 6 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 16 Apr 2025 |
| 6 Feb 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 17 Sep 2024 |
| 6 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 16 Apr 2025 |
| 6 Feb 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 16 Apr 2025 |
| 6 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 16 Apr 2025 |
| 6 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 16 Apr 2025 |
| 6 Feb 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 16 Apr 2025 |
| 6 Feb 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 16 Apr 2025 |
| 6 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Apr 2025 |
| 6 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 16 Apr 2025 |
| 13 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 4 Jan 2024 |
| 13 Dec 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Complaint investigation | 4 Jan 2024 |
| 13 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 4 Jan 2024 |
| 13 Dec 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 4 Jan 2024 |
| 5 Oct 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 13 Dec 2023 |
| 5 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 4 Jan 2024 |
| 5 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 13 Dec 2023 |
| 5 Oct 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 4 Jan 2024 |
| 5 Oct 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 13 Dec 2023 |
| 5 Oct 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 13 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 6 Feb 2025 | Payment denial | — | 56 days |
| 6 Feb 2025 | Fine | $13,703 | |
| 6 Feb 2025 | Fine | $13,449 | |
| 5 Oct 2023 | Fine | $5,197 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 60.6%, RNs 60.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.0% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.7% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.5% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 24.1% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Glenbridge Health And Rehabiltation Snf Llc. Chain: Brighton Healthcare (8 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Glenbridge Health and Rehabilitation | 5% or greater direct ownership interest | 100% | 12/01/2022 |
| Brand Sonnenschine LLP | Adp of the snf | NOT APPLICABLE | 12/01/2022 |
| Brighton Management One LLC | Adp of the snf | NOT APPLICABLE | 12/01/2022 |
| Forvis Mazars LLP | Adp of the snf | NOT APPLICABLE | 12/01/2022 |
| LTC Consulting Services LLC | Adp of the snf | NOT APPLICABLE | 12/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Watauga County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Foley Center At Chestnut Ridge | Blowing Rock | 92 | 2 | 2 | 3 | 20 | 21.7 | $17K | 31 Jul 2025 |
All 2 facilities in Watauga County
Questions and answers
How many deficiencies has Glenbridge Health and Rehabilitation been cited for?
41 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Glenbridge Health and Rehabilitation been fined?
Yes. CMS lists fines totalling $32K in the period covered, plus 1 payment denial.
How does staffing at Glenbridge Health and Rehabilitation compare?
Reported total nurse staffing is 3.5 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Glenbridge Health and Rehabilitation?
It is part of the Brighton Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Glenbridge Health and Rehabilitation. Individual owners and managers are not listed on this site.
When was Glenbridge Health and Rehabilitation last inspected?
The most recent survey or investigation in the CMS record is dated 27 Mar 2026; the most recent standard health survey was 27 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.